Yellow cab has been great for airport dropoffs--even during blizzard conditions. They have been…read morepunctual and friendly. Last June, Madrid helped us load and unload five large bags without any hesitation. I am surprised that there are so many poor reviews. I scheduled a minivan pickup a day in advance. That may have helped our experience.

The driver spoke loudly in a foreign language, the entire ride on his phone with no regard to the…read morepassenger. I gave him a tip. He didn't even say thank you he complained that I was taking too long to pay and then as I got my service dog that was in a carrier out he made a very rude comment. I've never been so disrespected in my entire life. I felt like I was looking down upon for being an American. You can do better.

Absolutely worst cab company ever. Only owner operated and boy does this guy have issues…read more The first time (out of 2 times) the bill was 8 dollars. When handed a 10 dollar bill he didn't even offer change back and was noticeably miffed about only recieving 10. The second time he told me it was going to be 18 dollars round trip to a pot shop and he knew he would have to wait a few minutes when we got there. When I got back out to the car he was talking about missing out on other clients while I was in there and said it would be more when we got to my destination. I asked how much more and he said "oh not that much more, just 30 dollars will do". I told him to drop me off right here and I'll walk. He said he would get law enforcement involved if I didn't pay him the 30 and I told him to do so. A verbal contract holds up in court and with officers. So I only owe you 18 dollars as we agreed upon. Seeing that he couldn't bully me with the law he then told me that he is "packing" So I called him out for threatening me, saying he has a weapon and he told me that he can say that and that it doesn't mean anything. Like no bud you aren't gonna gaslight me. You were trying to strong arm me like a goon. He followed it up by telling me that he knows were I live and since he has the ability to get into your house for you... that was yet another threat. An insinuation to coming into my house and harming me or my family. 10/10 worst business operator in the history of ever This man will force more money out of you if he has to threaten your very family

While I have never used their taxi services we just witnessed a driver of a silver Toyota Camry…read moredriving distracted while on his phone. It was an older gentleman with white hair/beard. We had honked since he got too close to us and while passing, the driver made obscene jerking off motions in front of my kids who were in the car with me. Completely unprofessional and disgusting to say the least. Reading the other reviews, it seems like this isn't anything new for this driver/company. I'd recommend to choose any other company/service for your safety.

From the owner: Hi welcome to Smiling Sun Taxi Cab new to Wasilla and northern areas . Welcome to are pet friendly…read more, fun Rate is $4 a mile Rate to go to and from Anchorage airport for seniors in sloper’s is $115 one way for that are not the rate is $140 Jumps are $35 So I am looking forward to hearing from you thank you Call or text me at (907)775-5109

Greg was great! Super responsive and friendly even when my family was in remote AK and couldn't get…read morecellular access. Greg helped me coordinate transportation for my family via email and helped us solve our transportation problems within 24 hours! 10/10 Greg was GREAT!

Greg was wonderful ! He was very helpful I highly recommend…read moreshuttle Services of Alaska and Greg whenever InAnchorage AK

Horrible, didn't show up, didn't call. We called and twice were told they'd be here, only to have…read morethem call back and show up an hour late. One of the worst customer service experiences I've had!

Had a taxi driver threatened to steal my phone because I couldn't pay for their fare, also had a…read moretaxi driver hit on my friend and another one cursing at me when I took a different taxi than him, horrible business, unreliable, highly wouldn't recommend especially if you're disabled!

I was under the impression that when we disembark in Seward I'd be able to grab a ruse to…read moreanchorage. In panic I called and emailed 3 different taxis. Renee from PJS was the only one that called and emailed me back. She was wonderful to work with some delays by the cruise and even stopped to get some coffee with plenty of time to spare to catch our flight. She was very friendly and entertaining. TYSM Renee

GLAD TO BE ALIVE TO WRITE THIS REVIEW! This was an extremely terrifying ride on Saturday Aug 3 for…read moreme and my family. We were transporting from Seward to Whittier to board Princess cruises. Kim picked us up late in Seward, she was to be there at 11 am and it was 11:20 when I phoned and left a message with Renee, and then Kim appeared. The van was very dirty, I mean it was not good. From there we went and she got gas and her rockstar and 5 hour energy drinks. We thought at first she was just a bad driver, so we are like ok. Swerving a little here and there off the side of road several times. Hitting the rumble strips. But then she swerved onto oncoming traffic, the van crossed the center line of the 4 lane road going down a mountain and half the van was in the lane of oncoming cars, a big truck to be more precise. When we heard the rumble strips we all screamed and she woke up cause she had fallen asleep. She had DOZED off several times. We asked her if she was ok to pull over, no I am fine I am just a little nauseous. She continued to almost rear end several vehicles and was constantly scratching her legs and pinching herself to keep herself awake. We asked to get a picture when we got in the vehicle of the Kenai Fjords National Park sign, well she passed that up. So she stopped at another sign, so thank god, really thank god, because I honestly thought we were going to DIE this Saturday in this horrendous vehicle with this woman. We pulled over to get a picture. I did ask strangers for a ride because I was terrified to get back in this vehicle. At that point I refused to get back in that vehicle with her. She told us if we got back in she would give us back a $100, I told her no way. My husband drove us the rest of the way. I really felt she was going to kill us or severely injure us. That van could not have withstood a crash at 70 MPH. It was absolutely awful. I wish I wouldn't have paid her at the beginning because I wouldn't have paid her. I can't believe the boss lets her drive clients. I am a travel agent so I will make sure to leave my reviews. I am thanking god my family is here today. It was to say the least a traumatic event. I Have taken hundreds if not thousands of taxis I have never had this life threatening experience before! Please Please take the coach bus from Seward to Whittier, do not use this company!

I wish I could give them a negative rating, terrible service a very rude dispatcher. What happened…read moreto customer service with this cab company it's not recognized.

Best cab company I've dealt with. Was able to pick me up short notice, and take me a long distance…read more Fairly priced too! Brian was such a nice guy, and a great driver. 10/10 would use them again.

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

We used BAC for all our transports to and from hotel and airports. Every driver was courteous,…read moreprompt, and friendly. All vehicles supplied a bottle of drinking water which was much appreciate. All vehicles were clean. We would use this service again.

It's funny when three cabs are sitting in front of you and they refuse, while I had to call a…read moredispatcher for a cab and #148 decided after waiting for 20-30 minutes. Motions me to come to him. No, you come to me where my cart is, and an elder lady. The driver is not paying me for being his customer. Safety violation. Couldn't find the seat buckle for the ride. Only found one others under seat cover. What the point of that. Save the headaches and get an Uber or Lyft. Yellow cab will RIP YOU OFF. Meter running before you get in the car. 5.00 on meter before out of the driveway when they are taking sweet time. They will take the tourist the long way if your a visitor. Catch a cab from airport. You will get ripped off.