Yellow cab has been great for airport dropoffs--even during blizzard conditions. They have been…read morepunctual and friendly. Last June, Madrid helped us load and unload five large bags without any hesitation. I am surprised that there are so many poor reviews. I scheduled a minivan pickup a day in advance. That may have helped our experience.

All I can say is don't use yellow cab for anything... I…read morecalled a few days prior to schedule a pick up for early in the morning to head to the airport. 15 minutes later they never show up... I call them and they never sent anyone to pick me up. They said they would call me back when they found someone. 20 minutes later we load up in our car to drive to the airport and they call to let me know they still can't find anyone.. I would have been not able to make my airplane if I didn't have my jeep to put my luggage in. DO NOT COUNT ON THEM TO COME

From the owner: Hi welcome to Smiling Sun Taxi Cab new to Wasilla and northern areas . Welcome to are pet friendly…read more, fun Rate is $4 a mile Rate to go to and from Anchorage airport for seniors in sloper’s is $115 one way for that are not the rate is $140 Jumps are $35 So I am looking forward to hearing from you thank you Call or text me at (907)775-5109

Greg was great! Super responsive and friendly even when my family was in remote AK and couldn't get…read morecellular access. Greg helped me coordinate transportation for my family via email and helped us solve our transportation problems within 24 hours! 10/10 Greg was GREAT!

Greg was wonderful ! He was very helpful I highly recommend…read moreshuttle Services of Alaska and Greg whenever InAnchorage AK

We needed a ride from JBER to the Airport. I called 222-2222 and a friendly lady dispatcher…read moreanswered, I told her we have 4 passengers and 5 large bags with carry ons. She said a van would accommodate the group which it did. We waited for 10 minutes and the driver was nice enough to call to say that he was running a little late and that he would be there in 20 minutes. The driver was quiet but really courteous and assisted us with our bags. Not sure about the negative reviews but our experience with this company was pleasant. By the way...we only paid $30.25 versus $69 I was quoted by shuttleman. Would I recommend their services? SHO NUFF!

Horrible, didn't show up, didn't call. We called and twice were told they'd be here, only to have…read morethem call back and show up an hour late. One of the worst customer service experiences I've had!

I was under the impression that when we disembark in Seward I'd be able to grab a ruse to…read moreanchorage. In panic I called and emailed 3 different taxis. Renee from PJS was the only one that called and emailed me back. She was wonderful to work with some delays by the cruise and even stopped to get some coffee with plenty of time to spare to catch our flight. She was very friendly and entertaining. TYSM Renee

GLAD TO BE ALIVE TO WRITE THIS REVIEW! This was an extremely terrifying ride on Saturday Aug 3 for…read moreme and my family. We were transporting from Seward to Whittier to board Princess cruises. Kim picked us up late in Seward, she was to be there at 11 am and it was 11:20 when I phoned and left a message with Renee, and then Kim appeared. The van was very dirty, I mean it was not good. From there we went and she got gas and her rockstar and 5 hour energy drinks. We thought at first she was just a bad driver, so we are like ok. Swerving a little here and there off the side of road several times. Hitting the rumble strips. But then she swerved onto oncoming traffic, the van crossed the center line of the 4 lane road going down a mountain and half the van was in the lane of oncoming cars, a big truck to be more precise. When we heard the rumble strips we all screamed and she woke up cause she had fallen asleep. She had DOZED off several times. We asked her if she was ok to pull over, no I am fine I am just a little nauseous. She continued to almost rear end several vehicles and was constantly scratching her legs and pinching herself to keep herself awake. We asked to get a picture when we got in the vehicle of the Kenai Fjords National Park sign, well she passed that up. So she stopped at another sign, so thank god, really thank god, because I honestly thought we were going to DIE this Saturday in this horrendous vehicle with this woman. We pulled over to get a picture. I did ask strangers for a ride because I was terrified to get back in this vehicle. At that point I refused to get back in that vehicle with her. She told us if we got back in she would give us back a $100, I told her no way. My husband drove us the rest of the way. I really felt she was going to kill us or severely injure us. That van could not have withstood a crash at 70 MPH. It was absolutely awful. I wish I wouldn't have paid her at the beginning because I wouldn't have paid her. I can't believe the boss lets her drive clients. I am a travel agent so I will make sure to leave my reviews. I am thanking god my family is here today. It was to say the least a traumatic event. I Have taken hundreds if not thousands of taxis I have never had this life threatening experience before! Please Please take the coach bus from Seward to Whittier, do not use this company!

I'm only giving Uber 3 stars because recently I received my credit card bill and discovered I was…read morecharged $36.00 for a trip to work that usually cost $11.30. On the day in question, I was charged for my time in the Uber vehicle. On this particular day, the driver was pulled over and ticketed for speeding. I'm disappointed and feel this extra charge was unfair. If not for this single isolated incident. I would give a 5 star rating.

someone stole my purse and is using my debit card for Ubereats and Uber rides before I could close…read moremy bank account. is there anything Uber can do to help me find who's using my identification? the Real Linda Lewark. I'm receiving texts from my bank about "unusual use".

They are a company that is run like a family business. I appreciate the time they took to give me…read moresome tips on the area before I even spent a dime with them. I think companies that are run by good hearted moral people should get my business. Thank you Alaska Cab for helping me when I was stressed out and new in the area. I won't forget it.

I wish I could give them a negative rating, terrible service a very rude dispatcher. What happened…read moreto customer service with this cab company it's not recognized.

They totally saved my butt. Got my boss a same morning reservation! I couldn't have been happier…read morewith the service and he was thrilled to not have to drive the 3hrs ish to Seward on a bus with all the other passengers. Thanks BAC!

I have just been through the Alaska Airlines holiday gladiator gamut. I was scheduled to fly from…read moreTampa to Anchorage on the 29th, through Seattle. Here are some numbers of what actually happened: 7: number of flights that were cancelled 4: number of flights it took to get back to Anchorage 4th: date I actually got home 2: number of nights I stayed in Juneau 2: number of nights I was without my luggage, once I finally got back into town I got the bags back last night. Alaska Airlines is using BAC to deliver them. (no idea if this is typical, I've never had this done before) All I've really known of BAC before this is that they are slickly dressed in black, and hold signs for people they are waiting for at the airport. I have most commonly seen them unloading luggage out of vans at the more expensive hotels in Anchorage. Your initial question might be: "Andrew, why didn't you just go to the airport and pickup your bags?". Good question, a couple reasons: 1) The airport is an absolutely war-torn jungle right now. The last thing I want to do is go wait in another 45 minute line...or more...and then have to pay for airport parking because Alaska misplaced my bags. 2) After 50 hrs of travel in 4 cities, I had a splitting headache...similar to the one I had when I got my vaccine booster. So I was not going to unnecessarily expose anyone while waiting for results. (Andrew from the future here, it was negative, whew!) Alaska told me my bags would be delivered on the 5th...and they weren't. I called again on the 6th...and they said they were there with a note saying I was going to pick them up? They re-asked for my info, like they did on the 5th, and said they would be delivered at 4pm. 4pm came and went, no bags. At 6:30pm, I got my COVID results back, negative! I went to go get Pho to celebrate. Still no bags. I thought I was probably going to have to nag Alaska Airlines again. (this time I would just go get them myself) As I was leaving the Pho place (Phonatik, my favorite), I saw 3 missed calls. (my phone is on silent when I'm dining with my partner, I'm not an animal!) 2 from BAC, and 1 from my neighbor. No text messages from BAC, but there was one from my neighbor. They were going to leave my bags in the snow in front of my house because they didn't want to go up the stairs. So my neighbor offered to take the bags in for them. *deep breath* Few things about this: 1) Why could a professional company like BAC, that slings bags for retirees all summer long at The Captain Cook not go up the same stairs I, FedEx, UPS, USPS, and Door Dash drivers go up daily/weekly? No idea. (Why this matters: the bags are out of view from the street when they are up the stairs in front of my door, they are VERY VISIBLE from the street where they planned to leave them) 2) They didn't know I have an amazing relationship with my neighbor...but they just dropped them off with him anyway? Not impressed BAC. Learn how to walk up some stairs. It's the least you can do when you are 3 hours (or 2 days) late for a delivery. Also, try texting as well as calling.

It's funny when three cabs are sitting in front of you and they refuse, while I had to call a…read moredispatcher for a cab and #148 decided after waiting for 20-30 minutes. Motions me to come to him. No, you come to me where my cart is, and an elder lady. The driver is not paying me for being his customer. Safety violation. Couldn't find the seat buckle for the ride. Only found one others under seat cover. What the point of that. Save the headaches and get an Uber or Lyft. Yellow cab will RIP YOU OFF. Meter running before you get in the car. 5.00 on meter before out of the driveway when they are taking sweet time. They will take the tourist the long way if your a visitor. Catch a cab from airport. You will get ripped off.