I have emailed & did there contact via website & still have not heard back from anyone. I have also…read morecalled there main number. I drove my truck in and dropped it off on Tuesday, March 12th in the morning, and returned to pick it up on Wednesday, March 13th around 6:00 PM. When the valet retrieved my vehicle, I was informed that my tire was flat and loose. By loose, he meant that the tire was off the rim. My truck was not dropped off in that condition. The tire was clearly not flat or off the rim when I drove in and left the vehicle. Additionally, the check-in attendant did not note or mention any issue with the tire when my vehicle was signed in, which further confirms it was not in that condition at drop-off. A During this interaction, the attendant simply handed me my keys and walked away. There was no direction given to return to the front desk or complete any type of incident report or claim. I have already submitted a message through your online "Contact Us" portal on the 11th and also sent an email earlier on 12th, but I have not received any response.

Convenient and fast! It was faster than parking in short term parking. Friendly staff, clean vans,…read moreand they appear to run continuously.

This was a convenient way to get from one place to another, but it wasn't as exciting as I…read moreexpected. On our trip the bus was very crowded and not great for scenic viewing. I would use this for short connections getting from point A to point B, but not as an experience or activity during a trip. Staff was friendly. If you're looking for an experience or scenic views, I'd recommend the train or other means of transportation. But overall, this got us where we needed, was on time, and was easy and convenient.

Took the bus from Denali park back to Anchorage after our stay at Denali. Bus was on time, in good…read morecondition, and smooth riding. It was a bit expensive, but was super convenient. They even gave us a snack to eat on the trip.

excellent staff and customer service !!! Highly recommended !! Great location and value !!read more

Avoid this place! First, they are overpriced - almost every other major car rental company in…read moreAnchorage is cheaper. Second, Cheapwheels forces you to buy their extremely pricey "insurance," which is void if you drive off-road (a problem for a state with so many B&B's that require driving on unpaved roads), and it requires a $1 to $2,000 deductible! No other car rental company requires such an outrageous deductible if you buy their coverage, and every reputable place will have basic insurance built into the rental cost itself. Additionally, Mike and Cindy are extremely shady and unethical businesspeople. Not only did they not explain how minimal their required "insurance" coverage is despite its exorbitant cost, but they also charge a $100 non-refundable deposit, which is unheard of in the car rental industry. This 'deposit' scheme was not adequately explained to me, of course, and was nowhere in writing. My credit card company is now attempting to get the money back after I had to cancel the reservation (after I found out about their shady insurance policy), and it is money that they basically stole.

I have to say thank you for the great transfer from Whittier to Anchorage. Le Anne was so sweet if…read moreit had been warmer we would have gotten out to see more. We were given a view of neighborhoods and the large port. The car was in great shape. The driver was professional and answered questions. She stopped at a great local restaurant that was the third best meal I had had in a week. Thank you for the transfer. I admit I am a ditz and this company was so kind with me calling several times to remind me what I had booked. I would use this service if ever I am in town.

I spoke with James in March 2026. He was very nice and took a 50% down payment over the phone…read more Now, here on July 20 I have called and emailed him about 20 times. His phone doesn't work and his emails bounce back. I understand from another commenter that he is deceased.

My company uses this service for corporate travel. I have spoken with many of the agents regarding…read moretravel for work. The number will connect you to offices in Anchorage and Fairbanks, and both sites retain some of the most professional and flexible agents I have ever recommend. Highly recommend their corporate travel services.

trashy cars and very poor service. do not rent from this companyread more

Levi is one of the best car dealership and rental throughout Anchorage. From my experience, I have…read morenever regret a bit. Of course I was skeptical at first, but then paying off 2 cars from Levi was the best feeling ever. The monthly payments are low and affordable, the service is excellent and believe me, he will help you get into a vehicle that fits your budget. Now I have referred families and friends to this car dealership and hoping to get another vehicle from Levi soon....You are the best Levi!!!