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    U-Store-It

    5.0 (2 reviews)

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    13 years ago

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    U-Haul Moving & Storage of Five Points

    U-Haul Moving & Storage of Five Points

    (33 reviews)

    -This place and people are AMAZING. -These reviews on here…read moreare from years ago. I am sure there is New management. New employees. New vehicles. Everything. !!!!!! -I have nothing bad to say. They went above and beyond. The manager MIKE is very nice and he's working right beside everyone. Sign of a good boss. Only thing the young guy that wrote up my contract was on the phone with his friend the whole time chatting it up but this younger generation needs some manners!! LARRY checked me out. Nice funny guy. KEVIN checked me in also super nice caring guy. Installs and Knows a lot about towing and installing hitches. The truck ran well no issues. COME HERE they have TONS of trucks they will have what u need. They even include several moving blankets for free in the truck. Most size trucks have loading ramps. Yayy

    If you are utilizing this locations service for a moving truck, and require peace of mind, STAY…read moreAWAY! I made an online reservation for a 10' truck, an equipment dolly rental, qty 2 4-wheel furniture dolly rental, and mats. I double checked the reservation online before going in. All good. I get there. No good news. None of the equipment I reserved was in the truck. I had left. I went back. Worse news. None of the equipment I reserved was available. I'm moving TODAY and this is totally unacceptable. They offered to SELL me the equipment they had. I requested an accommodation for the items to be free since their lack of inventory is there issue. The General manager would not accommodate at all. His excuse: they cannot offer equipment free of charge because that is how they keep inventory. I told him, I mean, you aren't keeping track of inventory anyways. I told them to remove those costs and rented the equipment last minute at Home Depot. Luckily they had what I needed and actually provided great customer service. This place does not. The man receiving back the truck also gave me attitude because I parked the vehicle in a parking spot instead of 5 feet away from his intake line. My bad? I'll pull it out, turn it back on, and move it 5 feet. Cool man. I asked for an itemized receipt and they could barely get it together behind the desk to figure it out. I will be reaching out to corporate with my complaints

    Finest Fellas Moving and Storage - Truck showed up like this to load out valuables.

    Finest Fellas Moving and Storage

    (118 reviews)

    Just received our belongings through finest fellas! The whole process was very smooth! Our things…read morewere picked up exactly when promised and delivered when promised! The moving crew was polite, efficient and took care with our things and even considerate not wanting to track up our floors while bringing in our things! I felt the cost was well worth it, and much more affordable then the big named companies! I couldn't have been happier for choosing Finest Fellas!!

    They ruined a Queen Mattress from Ashley Furniture. When they loaded the item on the truck in…read moreGeorgia, they put it on the back and didn't wrap it. Before it got to Vermont it was then wrapped in a clear plastic but was soaked inside. I sent them pictures of the water on the mattress. It is ruined. They no longer sell this mattress but the link included is a comparable mattress. I'd like to be paid out $950 for the mattress they ruined. They advised me to file a claim with CSI, I did on August 22nd, CSI Closed it on November 21st and said they no longer do business with Finest Fellas Moving, to contact them. I contacted them on November 21st to follow up on the claim, on November 24th they responded with "Good morning, We have received your claim information and it is currently being processed. The pending claim you have with CSI has been transferred back to us for further processing. We will update you on the status of your claim within the next 14-21 days. Thank you for your understanding and patience. Kind Regards, Customer Service Dept. Finest Fellas Moving and Storage LLC. 954-251-0303 Finestfellasmoving.com" I never got any updates, I've reached out many many times for updates and now today on 1/12/26 I'm being told Hello, Please contact the agent that serviced your relocation to process any claims. Southwest Van Lines info@southwestvanlines.org 516-710-0528 Thank You! Click on your job number 6772027 to view or update your personal information and inventory list. Sincerely, Joseph Horowitz Co-Founder/CEO Finest Fellas Moving and Storage LLC. When you want the Finest, You call the Fellas! 877-921-1200 jojo@finestfellasmoving.com https://getquote-finestfellasmoving.com/ US DOT: 3966583 This is unacceptable, I've been waiting to be paid for this Mattress since August 22nd when I filed the claim!!

    U-Store-It - selfstorage - Updated May 2026

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