Above n Beyond service thanks to Ms. Melissa postive attitude and good work ethic I advice yall to…read moregive her a raise.

I had a great experience at the U.S. Postal Service on Reisterstown Road (ZIP Code 21136). The…read moreentire process was efficient, smooth, and stress-free from start to finish. The post office was neat, clean, and well organized, and the staff was incredibly knowledgeable, thorough, and professional. They took the time to make sure my warranty claim package was handled correctly, which gave me confidence that everything was submitted properly. Excellent customer service and a seamless experience overall. I'm looking forward to receiving my warranty replacement in the mail. Thank you to the team for making the process so easy. 10 out of 10--I would definitely return for future mailing needs!

I arrived at the Pikesville post office at 1:35, finding a note on the door…read more "out to lunch 'til 2:45". I returned at 2:40 to wait in line. I left at 3:10 and there was still no one there. At that point, at least 30+ people had come and gone. On speaking with other people waiting, this is a frequent occurrence here.

Ladies and gentlemen, if there is any chance for you to avoid USPS in Pikesville, please do that…read morefor your own well-being. I was polite ,but ask more than one question (first time customer )USPS for returns and the lady was so disrespectfully rude that I left there shaken , the second clerk while she was rude, screaming, nasty and dismissive, was sitting there and laughing throughout the whole process straight in my face. She also told me that customers are not always right, and I can take my shit to UPS if that's what I usually use I asked to talk to a manager and I asked for her name her respond was: you're not getting my name and turned her back to me I left there without sending in my packages, called the company and switched the return label to UPS

9:30 am. 7 people in line. One teller. Moved fast, was in and out in 8 minutes! Teller was…read morecourteous.

This location is not one I frequent often. I stopped in because I was in the neighborhood and…read moreneeded holiday stamps. This place was booming with business! Despite the booming business, all safety precautions were being taken regarding Covid. I was glad to see that they were in place and even happier to see that everyone was following the rules. They had the spaces marked on the floor where they wanted everyone to stand to maintain social distancing as well as the appropriate items in place to keep everyone separated when at the counter. This Post Office is located in a very busy area. They would need to triple in size to accommodate the amount of customers they get in daily. Nevertheless I was able to get holiday stamps from the kiosk machine, so I was in-and-out and I appreciated the option.

I posted an update here earlier this morning that accused this post office of creating a label that…read morecaused my package to be sent to South Carolina when it was the vendor who created the label for it as well as a defective label from a late-December purchase and delivery-that-could-have-gone-wrong that sparked my first yelp on this post office. So there's that which I'm happy to retract, now that the truth has been revealed (by the vendor and in writing, albeit six months after they could've volunteered their part in this to avoid looking as [fill-in-the-blank] as USPS), in order to redirect accountability where it belongs. However, I will use this space to criticize this post office for allowing my late-December purchase to move forward in their delivery pipeline even though they couldn't scan it in their system to be tracked. I'm not sure who gave the green light to throw caution to the wind - and during one of the busiest times of the year - but it wasn't in anyone's best interest. Additionally, I have a problem with any USPS location not scanning mail they've picked up from a business into their USPS system asap for safety's sake. I don't know how much other customers buy with each purchase from this one vendor I've been talking about, but with free shipping for orders that are at least $50, you know how much me and some customers of this vendor are spending per order. Would you want your $50-plus dollars just lying around in a USPS bucket for at least 24 hours (what I've been told is the norm by this one vendor) without being able to track/trace it? Thank you. Finally, the following gripe of mine, saved from the updated yelp that I posted here earlier, still stands based on this and other questionable-to-negative experiences I've had these past six years with USPS: "USPS' Human Resources department is in dire need of overhauling how they select employees. While very few people grow up wanting to work for a government (or a private) courier service, there are plenty among them who will do the work with integrity regardless of whatever personal life choices they did or didn't make for themselves. Those are the people who need to be given the opportunity to represent the USPS (and private courier services), and I don't think a USPS human resources professional needs the intuition of a criminal-turned-do-gooder to identify these people in their pile of applicants." The end.

I have been using this UPS store for 3 yrs now and have been extremely satisfied with the level of…read moreservice and professionalism from the owner and staff. Additionally, they have managed the pandemic very well even with the increased traffic. With appreciation, Troy Mobley Matrix Connect Group, LLC 443.291.9262 troy@matrixconnectgroup.com

I have been coming to this UPS for some time. The staff is quick and efficient. The store is very…read moreunorganized. Cluttered. However, there are different services offered if needed, like Notary, shredding, faxing, coping, lockers and 24hr mailboxes. This is separate from packaging items and delivery of such. It still a nice location if you can find parking.

So the post office near me is the gwynn Oak location on liberty rd. Every year around Christmas,…read more I've had problems with package and mail delivery. I've signed up for all notifications. December 17th at 3:11pm i got a text from the postal carrier that my package was in my mailbox, at 3:21pm i checked my mailbox but no package. After making a claim, i got a call December 19th stating that they couldn't locate my package and would issue a refund. Last year I had a important mail coming, email showed it was scanned and out for delivery but it never showed up in my mailbox, that was a check. Either on the phone or in person every postal worker i contacted about each situation were very unapologetic and some down right rude..So i guess from now on I'll have to pay for different shipping i hope, but USPS this is unacceptable

My daughter had an appointment for a passport application today. She arrived 4 minutes early for…read morethe appointment, but was turned away! The female postal employee told my daughter she was supposed to be 10 minutes early. My daughter pointed out that if they want you there 10 minutes early, make that your appointment time. There was no one else in the office! Not one customer. But still the postal employee refused to honor my daughter's appointment, and sent her away. We'd been waiting 2 weeks for this appointment! As if that wasn't enough, the postal employee was mean, rude and dismissive.

I came in without labels and they let me print them there by emailing them the labels-…read moreIt cost 5$ for the first page and 1$ for each additional page! I had an issue with my signal but as soon as I got the emails to them it was quick and I was out in minutes. They were nice and helpful and the establishment was clean and bright.

I went to this location to deliver out a package. I hadn't sealed the box because Verizon sent a…read morebox that said fedex but a UPS label. The teller said it would be five dollars for the box to be taped or I can buy a roll of tape(very small) for eight dollars. This store is nothing more than a ripoff at that point. If it wasn't for the fact that Verizon sent the lane for ups I would've left and went to the fedex store around the corner they let you use their tape for free.

The owner and the staff at Postal Xpress N More are beyond amazing. The quality of work,…read moreprofessionalism, friendliness, and speediness are top notch. They are truly a one stop shop. I will be a life long customer!

Nelson helped me find the right packaging for a unique sized item. He was very patient and helpful!read more