My daughter had an appointment for a passport application today. She arrived 4 minutes early for the appointment, but was turned away! The female postal employee told my daughter she was supposed to be 10 minutes early. My daughter pointed out that if they want you there 10 minutes early, make that your appointment time. There was no one else in the office! Not one customer. But still the postal employee refused to honor my daughter's appointment, and sent her away. We'd been waiting 2 weeks for this appointment! As if that wasn't enough, the postal employee was mean, rude and dismissive. read more