Fantastic location... Little bit hidden, but this is my…read morefavorite USPS to go to. It's usually not super crowded but all the workers inside here are amazing! They are super friendly, very hospitable, and so helpful when it comes to any questions about shipping. I come in here several times a month and it never fails that everybody greets you when you come in the door... Looks you in the eye with a smile and ask how they can help. They are super efficient, organized, and quick to get in and out I don't know if it is the management at this location or these women are all just amazingly friendly people, but I only go here even if it's out of my way to ship things

I was being helped by a friendly post office worker when one of metal shades of the luminaire…read morecrashed to the ground. Thank God no one was standing under it because it would've caused some serious injury. United States Postal Service, DO BETTER!!! It's also my understanding this location has reported MOLD? It is not OK for people to work in those conditions. Fix it!!

I've been coming to this location for the past 3 years. By far the best Post Office I've ever dealt…read morewith. Staff are always friendly, the A/C is cold inside, they are open on Saturday etc. I even had an issue with a lost package once and the manager called/texted me several times to resolve the issue.

Postal services in Houston, Texas…read more.. Not all post offices are open on Saturdays! We used my Yelp app and found this US Post Office. It was convenient, not crowded, and stocked with Flat Rate boxes that my niece needed. My niece already had three boxes filled with her dorm items. However, the sharp worker noticed that the boxes she had gotten were "Priority Mail" which had a higher shipping cost. We quickly opened all boxes and repacked items into "Flat Rate" boxes. Thanks for letting us use the free packing tape and ballpoint pens! While my niece packed her belongings, I wrote her Hawaii address on the boxes. The sharp clerk again noticed that some of the addresses were incorrect! My niece asked me if I knew her Hawaii address... Uh... no... LOL! Luckily, the address was corrected before it was shipped to the wrong place! Haha! Whew! Mission accomplished! Boxes were mailed home!

I don't go to Rice so it was a little hard to find, but it's there. They're friendly and service…read moregets done quickly, but a very minimal post office. I wasn't sure where I was allowed to park, but it was fine since I was in and out quickly.

Everything went well. Probably the best post office in the State!!! The young lady was helpful -…read morekind and made the whole experience great. What a difference.

I kept forgetting to drop off my mails because I don't trust the mailmen's pick up from my house…read more They always misdeliver my mails. I think they often misplace my outgoing mails too. I was in this area after my doctor's office. I had no idea what neighborhood this was. I only found out when I left and saw some fancy stores across the street. I was glad my nails were delivered. My bank just told me my bill was late. Oh well.

I've had 6 packages over the past few months show up on informed delivery as being delivered and…read moreeven get a notification that it's been delivered and when I go check, my package was not left in my mailbox. The mailmen are stealing the packages. That is ridiculous. When the older lady was delivering, none of my packages every were missing. They need that old school managment making sure that these mailmen have integrity. If filed claims and no response or they just close them.

Terrible customer service was mean to everyone for no reason. Don't come in unless you want to be…read moreyelled at.

I am shocked that this kind of terrible customer service is acceptable. Came on Friday April 17,…read more2026 and the only man working the front could not have had worse manners if he tried. The line was not overwhelming long and everyone was patient and friendly yet he was short, rude and, insulting to everyone who asked a question or for help. I'm sure nothing will be done about it but if you have the opportunity to go to another location, take it.

Wow wow!!! I have never had such great customer service experience like I did here!! Everyone is…read morevery friendly, helpful and cheerful!!! I have dealt with many post offices in Houston Texas!! And let me tel you people are rude and not helpful at all but this one surpassed my expectations!! I was helped with passport pics and sending the forms, I was in like shortly and the staff made sure I had everything before getting to clerk!! Big thumbs up and I hope they get credit for what they are doing here!!! I cannot believe the reviews because I have been here several times and they all being excellent!!!

It's frustrating when the people who work at a facility want to argue with you about how a service…read moreworks when their answer does not match what is posted on the website. I put a hold on my mail and selected the option to pickup my mail that was held. I would rather pick it up because the mailbox is small. I actually resumed the regular delivery for before I returned home. The worker I spoke to told me the day the hold ends is the same day it starts delivery... which I agree. But my request said "Customer will pick up accumulated mail at Post Office". On the FAQ is says, "Note: There is a 10 day period in which to pick up mail at the end of a USPS Hold Mail® service request. If not picked up by this deadline, it will be returned to sender. If your delivery does not resume as requested please Contact Us." I went to pickup my mail before returning home today and the mail was already delivered to the house.

I frequently visit to ship off package, and the staff have always been professional and friendly…read more There's usually a line with 2 or 3 workers helping out at the desk (but it's a good opportunity to catch up on emails!). I've seen lots of people come in to do passport photos as well. Plenty of parking-- just be careful when exiting... that slope is quite steep for low cars!

line moved pretty slow but staff was friendly at service counter. their hours are alright.read more

If you are lucky enough to have Tina as your representative you will love this place and her! So…read moresweet, friendly and very knowledgeable! Sending a package overseas to a soldier in Korea. She was amazing - and calmed all my fears and anxieties

Consistently loses packages that you mail. The only way to not be completely screwed is to pay them…read moreto ship your package and then pay them again for insurance because you know they are going to lose it. Constant let down.

This is my favorite Post Office. Even though I live closer to the W. Gray office, I will drive a…read morelittle further to avoid their terrible customer service. Employees at this location are super friendly! There can be a long line at certain times of the day, but it moves fast thanks to the staff's efficiency. I certainly recommend this USPS branch!

I have a love hate relationship with the USPO... This location can be hit or miss... I try to come…read moreearly during the week right when they open so I can be in and out... This particular morning they didn't open until 7:15 with no given explanation... I guess when it comes to the USPO you get what you get and don't pitch a fit...