Had flowers ordered for my grandmothers' funeral. Large order 900$ plus tax. This including both my…read morebrothers, and my father and self. Asked for easel arrangements. Wanted full flower arrangements and were willing to pay extra to make this happen. All sibling arrangements were to be the same except different colors. They were not. My specific easel was pink Roses and Lillie's. Flowers showed up to the funeral home wrong, missing Lillies and not full at all. I had maybe 20 small roses and 6 inches apart between each flower. So not full either. My mom saw them first and sent them back for Lillie's to be added as that's is what we paid for. I show up to the funeral home and see what they delivered. My heart sank with disappointment ---They looked terrible, wilted, beat up, and sparse. I mean terrible. No joke-- Wilting and browned, dead. My brother's easel didn't even make it to the next day to the church service/burial. We could not go into the store because they are "closed for covid" it's Jan 2023.. We called to voice our upset and "Lynn" who told us it was "well worth the price" then put us on hold for 35 min and waiting for us to hang up, never returned. That is how they treat people grieving. Rip them off, send dead flowers and then never return to the customers on "hold". Do yourself a service and don't go here.

Didn't get to go inside to get last minute flowers…read more They are closed to the public due to covid, even though covid is over. Phone and delivery only. I unfortunately order by sight to know what I'm getting.

Very reasonable prices here, just $2.99 for a cold bottle of Diet Coke and $2.99 for super cool…read morehologram postcards of Cleveland! Very kind staffer, so helpful when I couldn't figure out self-check out. Great Hudson News at the Cleveland airport!

Purchased wireless earbuds and was told "all sales are final, no returns". Charged up the earbuds…read morebefore my flight and once connected to my laptop, only one earbud was working. Now I realize why "all sales are final" as Hudson News is likely aware that they are selling a defective product.

I placed an order for a funeral arrangement through the Chambers website. The arrangement I…read moreselected was the "large" size and cost $90 + shipping. The arrangement that was delivered was tiny (something the size of a flower girl's basket). I was so embarrassed. I can not recommend this florist.

You can just stop in and request a customized arrangement or simply cut flowers. Service with a…read moresmile. A standard in the area. Personal attention and innovative designs.

Always a great selection people are friendly. Service is good. I must use when I come to Cleveland.read more

I would like to thank Cathy and this location for an excellent job and above and beyond service as…read morethey absolutely went out of their way not only find an arrangement at the absolute last second and made sure that it was delivered to a funeral service for my mother as I was out of the country. The piece sent was PERFECT! Cathy really went out of her way, to reach out to the cemetery, find the location and made sure it was delivered on time thus making an already traumatic situation turn out to be beautiful. Many times over of Thank you and appreciation!

Theresa makes the most beautiful bouquets ! I will be back and highly recommend! She also does very…read morefast delivery I had a great experience

What beautiful flowers for my sister in laws birthday!! Fast delivery ! They are gorgeous!…read more Thank you!

UPDATE: I ordered two sets of Mother's Day flowers for my mother. I spoke to one of the rudest…read morecustomer service women I've ever had the displeasure of having contact with. I inquired about my mom's second set of flowers because she only received one thus far. I was told in a snarky fashion that it wasn't ready yet and there are no timed deliveries for Mother's Day and then hung up on, which shocked me. They've normally been very polite. They did arrangements for my wedding and other occasions. Flowers are usually very beautiful, but today's customer service left me wondering if I'll ever use them again... it's a shame.

Bought a dozen yellow roses for my son and daughter in law for their anniversary, she loved them,…read morethey were beautiful!

Amazing flowerist!! In a pinch she made the most beautiful arrangement for me. She is also so…read morecaring and listens to her customers. I HIGHLY recommend her for your flower needs!!

Drove by and saw their $25 custom bouquet sign and I've now been back 2 times and have been very…read moreimpressed and satisfied with each bouquet. Great customer service and super nice people through and through. 10/10 would recommend

Urban Orchid is THE BEST place for any floral of gift needs…read more I go there when I need to find cool, local gifts for friends and family, and I know and personally have recommended so many people to use Urban Orchid for their weddings, because the work is STUNNING. I can't wait to see the florals for my own wedding, and I whole heartedly trust them to deliver . Their new store in Tremont is gorgeous, spacious, and perfect for bridal consults. Their staff is fantastic, super friendly, and helpful. I can't say enough good things about their work. If you're considering florists for your wedding, definitely make a stop here. And if you need arrangements fo gifts for any occasion in between, there's no better place to go!

If I could give 10 stars, I gladly would. Urban Orchid must have the most talented designers in the…read morearea, as their arrangements are just beautiful. But: let's talk service! Under stress and with short-notice Laurie came to my rescue. She guided me through the selection options, sent photos for review, sought inspiration for the condolence card and delivered, seemingly effortlessly, a truly stunning arrangement. I cannot say enough about Urban Orchid. You will not be disappointed - in any way. An invaluable resource.

I'm not local to Cleveland, but my best friend lives in Lakewood and I needed flowers delivered for…read moreher birthday. I ordered a small arrangement from here and had it delivered to her. I spoke with Emily on the phone and she was so sweet helping me figure out exactly what I wanted for my friend. We had a little bit of a complication with delivery, but they were so helpful in sorting it out. I highly recommend stopping in here if you're local or using them for delivery if you aren't.

I want to love Blossom. I've taken a flower arranging class here and bought flowers a few times…read more I've been disappointed with the cost (very pricey) and the fact that the flowers do not last! The spray roses I bought wilted completely the second day and the snapdragons are so limp after 2 days as well. Not a good value for the $$$$.

They created and delivered a beautiful and fresh bouquet as a get-well wish for a friend in…read moreCleveland Heights. I'm told the flowers have lasted a good long time. A great experience.

Ordered a delivery for next day. Flowers were delivered on time and looked just as good as the…read morepicture. Really like the assortment of arrangements offered. Very artistic! Would order from them again. They also texted that it had been delivered which is much appreciated since often one is left wondering.