This Post Offlice has some of the nastiest attitude clerks that I have ever experience. I had a…read moreproblem concerning the carrier who would just sling our mail on the floor without even putting in our mailboxes. Good I have a Ring Camera for evidence. Speaking to the Manager on the matter wasnt a help. In retaliation I had packages come up missing and not delivered t all. My complaints could go on,but it would be a book.

They need to change they staff people are extremely rude they talk to you down…read more Like they making us a favor

I wonder how this Post Office is not investigated half the time. My good to poor ratio has to be…read more1:5. Inconsistent, confusing and "oh, my god...people deserve so much better..." is my rating. Cannot get packages scanned, tell me that they will mot give me a receipt...a bunch of hooey. Do not do your postal needs here.

Ive never been to this post office before but because the one where my p.o. box is had their system…read moredown I came this way. Well when I passed my package over to Ms Mayo, she told.me the label I made THE DAY BEFORE for an express package was invalid. Mind you I spend thousands on express shipping and have ever had a problem I usually make labels for everything and drop them off the next day or if I'm at the downtown location in the evening She told me I would need a new label, which makes absolutely no sense. Once the package gets scanned and accepted that's when the "1 day express" shipping begins, not when I make the label USPS you really need to train your staff to know updated rules and not just make stuff up on the spot. I'm on my fourth post office because the next one I went to was CLOSED (the weather is not that bad). I'm very over the staff, having never had to pay for postage, telling me made up rules and making what is supposed to be convenient more of a hassle.

I have asked the post office on 75th and exchange numerous times, to please tell the postal person…read moreto place my items. Inside of the door is not that hard it's not rocket science please place my items inside of the door. It is open. Why do they continue to leave my items on the front of my door to be stolen. Some of these postal workers are lazy,incompetent and heartless. DO YOUR JOB!!!!!!

Unprofessional Staff. Loses key every 2-3 months. It just sad how that place is being operated..read more

I never leave reviews but I had to shout out the service here! One lady got stuck running the…read moreregister and with tax day coming up the store had a long line. She was an absolute pro, kept things moving and didn't lose her positive attitude!

paaaathetic with a capital p…read more here on a wednesday. walked all the way here. sixteen blocks. it's 3:30 pm. they're supposed to be open until 6 pm. shut tight as a steel drum. closed. tons of customers arriving, pissed as hell. this usps site is for shit.

The friendly employees at this USPS location work quickly and efficently, arr knowledgable, polite…read morerespectful folks, whom care about your shipping needs. I was offered several prices and shipping times for my order. The office is clean here and the oarking lot is near a lit caesars if your hungry

This business is located on 46 and bishop in a small strip mall between a nail shop and a Chinese…read morerestaurant. The other 2 reviews are another location not this one. Every time I come there is no line, and the workers are helpful. This is the only location I would ever have a p o box at because it's always empty never more than 1 or 2 people in line. Best location to use because you're in and out.

I'm so sick of not getting my mail and filing two claims within a weeks time about missing my…read morepackages!! They always scan it delivered on the day it suppose to arrive , but I never get it!! Going there is wasting gas and time. Getting a call or email back is impossible!! Fire the whole business!!

This is the worst post office I've been to. The workers are the laziest I've ever seen they are…read moredefiant and do not care at all about the people that are waiting nor how they speak to the public!!!! I always have to go get packages that were stated online as delivered but never delivered it's disrespectful and annoying!!!!!! If this continues I will contact the news!!!! any station that will listen so this does not continue!!

I had the pleasure to meet Jessie Reed from USPS located at 433 W Harrison Chicago IL. He went out…read moreof his way to call me directly and made sure I was aware my mail was not being delivered due to the fact I had made an error on my address change. I was completely shocked that he would take the time to call me and reassure me that he was taking ALL my mail back to the post office so I could pick it up the next day. Sure enough I called him to just tell him I was at the post office to pick up my mail and he was more than happy to bring it down to my car, since it was a good amount of mail. What a gentleman, he was so nice and informative on what I should do to get my mail. I just want him to be acknowledged because I must be honest I had no faith in the postal service workers I had some bad experiences, but Mr. Reed changed that with his kindness. Again THANK YOU for your help and kindness especially at this time (Covid-19). We need more Postal people just like YOU! Sincerly, Mrs. Bez

I haven't met a friendly employee at this location. I usually use the self-service kiosk to avoid…read morehaving to interact with the clerks, but sometimes the kiosk is down and I have no choice. I also had a serious incident on the escalator. It caught my skirt, and despite multiple attempts to stop it, the escalator continued running. I returned the next day to report the incident and was told the person responsible was not there. After being given the runaround, no one ever followed up or compensated me for the damage to my dress, nail, watch, and other belongings. The elevators are also raggedy and often seem poorly maintained, which does not inspire confidence in the overall safety and upkeep of the facility. It's disappointing to experience such poor customer service, especially since the post office operates with very little competition. I do have another post office that I prefer, but this location is open later, which is sometimes more convenient. The facility often looks deserted, although there has been security in the parking lot since it reopened. Another frustration is that the location sometimes closes earlier than posted hours or seems to close whenever it wants. Overall, every visit feels like an inconvenience.

The sign says they are open 10 - 5:30 M-F. I was here…read moreyesterday at 3 and they were closed. I came back today at 1, they were closed. I called their phone number (312-644-0485) and the phone company said it was either disconnected or not-in-use. What's the point of having an annex if it's not open. Disappointing & unreliable.

This post office is a case of hiding in plain sight. I had no idea there was a USPS substation…read morelocated in the lower level of the John Hancock building. I only found out recently, as I had gone into the Starbucks to dispose of a coffee cup from another, nearby Starbucks (true story). There was one customer at the counter and another standing in line in front of me. The customer at the counter appeared to have a complex inquiry, but it was nothing that got heated. The customer standing in line was able to make use of one of the post office boxes mounted on the wall, so I catapulted right to the front. Despite the fact that there was only one postal worker at the counter, I was able to get my package mailed quickly and efficiently. I was provided a receipt with tracking info, and the package was delivered as promised. Definitely will be coming back here for routine postal matters so that I do not have to brave the Loop location that can at times be Kafkaesque.

This is one of the worst post offices you could try to get service from. I wish I could give it…read moreZERO stars, but apparently you have to have at least one. They NEVER answer the phone. When you go up there, the people always have an attitude. They lie about coming to your house and attempting delivery and we ALWAYS receive the wrong mail because they don't PAY ATTENTION! The street I live on begins with E, how the h*ll am I receiving mail with INDIANA in the address...??? My Amazon package contents were STOLEN, THEN they still delivered the empty parcel to my home. If you're reading this, write a letter to whoever you gotta write a letter to to get this location INVESTIGATED, they need NEW, TRUSTWORTHY employees. I currently have TWO active cases with them.

Update 07-29-2024 This place never learns. They've…read moregone through another staff turn over recently and our new mail lady refuses to drop packages in the secure package box (it says 'PACKAGES' in big white letters) that cost a ridiculous amount of money. UPS, FedEx, DHL, etc. attempt to fit whatever they can into the box, but this lazy mail carrier (once again another terrible female staffer) refuses to even come up the steps to drop off packages. She drops them off at the bottom of the steps (literally two steps then 3 feet to the package box,) blocking off the entire pathway for other delivery drivers who have to climb over the packages she "delivers" just to deliver their packages properly. The UPS driver just shakes his head when he sees how she delivers things. Not to mention she attempts to carry mail in one hand and a package in the other which has resulted in several boxes coming open as she holds them improperly so the tape breaks...leaving the package wide open. It's crazy because when she has regular mail she walks the 3 feet necessary to deliver the mail to the mailbox which is literally RIGHT ABOVE THE PACKAGE BOX. Just completely lazy and incompetent. At least she doesn't talk crap to the camera, but I know why...it unfortunately happened...one of these girls got killed recently which seems to have scared the rest of the girls that were acting like thugs previously. People have been warning them for years and the manager never did anything so a lot of this has to be on them!