Steven was extremely helpful with my tech issues. I had spent the better part of 2.5 hours on the…read morephone with Verizon Tech support and they had made things far worse for me before refusing to help anymore. They suggested I go to the local retail store and after verifying that the retail store should be able to help, saving me a trip to Concord or Portland for the corporate store, I went. He was able to easily get me back up and running agin. Very well done.

Today I took my daughter to Verizon to add her to my plan and sadly Mike was not there, Ryan…read morehelped, we thought everything was all set and my daughter ended up having to go back three times because her phone was not working correctly. The day before Mike had helped us resolve the problem with her dad's phone, which was doing the same thing, and Ryan was quite rude to her and unfortunately Jillian wasn't around when she went back. from now on, I'll only be dealing with Mike and Jillian.

Obviously the bad comments are from the competition! These people are kind and I'm very pleased…read morewith my iPad mini Digitizer screen and the price was Excellent! As for James C on his cracked iPhone 6, I don't believe that the company won't fix the issue seeing that it's a screen and not data Manipulation. And the iphone 6 was no doubt Jailbroken. Go online and check out the "error 53".

They do Galaxy S8+ screen repairs. When my GF brought mine in, the gentleman pointed out mine had a…read morecracked glass protector, not a cracked screen. He could have taken advantage of the situation but was very honest! Careful with these new glass screen protectors, if they break, theyll save your screen but may give you a heart attack because they look just like a cracked screen! The associate took his own time and carefully cleaned the broken aftermarket protector remains off the front of my phone for her, not a fun job, free of charge, so she could bring me back a phone I thought was broken and needed $250 of work. I later stopped by myself and he was happy to supply me with the only Samsung S8+ case I've owned (out of 3) that properly protects the vulnerable curves on the glass. The new "Otter" thin ones aren't as good as what Cellaris sells for that phone because the case needs to protrude beyond the glass. By fitting a case, turning over the phone and sliding a slice of paper under my phone, the guy proved my phone was protected. What's even better is that all my side buttons work perfectly with ease and precision, unlike the similar priced ($20's-$30's) ones at the yellow and blue box store next door, which are rediculously gummy and hard to press. Sure, for $59 bucks you can get a proper 2 piece rubber and composite shells with precision cut-outs for volume and other side buttons at Best Buy, but the ones at Cellaris are as precision made, and also 2 piece for half the price. This is important when taking screen shots or using the "Bixby" button, turning down volume etc. Then he really went above and beyond by applying a glass screen protector onto the front of my phone for me he noticed I had, even though I bought it elsewhere. Thank you for doing the precision job on your own time, you obviously enjoy what you do. You were honest, then saved me money, sold me a superior product and I walked away with a totally protected phone with buttons that function just as well as one without a case and protector. As to some of the other reviews I think it's unfair to blame someone for cracking your phone when it could have happened at any time, no one knows when it occurred, probably before you got your case and no one can say for sure it happened when the guy put yours on so a 1 star review isn't fair and is just venting about a busted phone. I can testify the guy is very careful and didn't let me try cases myself, he insisted they get properly installed even if just to see a style. And as for reviews about Apple messages, Apple does NOT make it easy to get work done outside of their own overpriced Apple stores ($800 for new full new glass on the iPhone X check it yourself!). You say he won't answer the phone. Well he works alone I bet if you brought it in he would make it right.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

Very expensive, and poor customer service. I recently had a screen repair by Cellolaris and the…read morescreen cracked, with no physical damage, a few days later. It was clearly defective and they refused to replace the screen, give a refund or discount charges. I would not recommend this business.

The Cell Phone Medic is the number one phone store that I've been going for 15 years. Highly…read morerecommend!

Everything! Glenn new exactly what to do to fix iPad -- was in a real jam with work. He fixed it in…read morebarely minutes! Love these guys!

Brian was extremely helpful when I thought I had broken my iphone screen. I dropped in to be sure…read morethat was my only issue and order a new screen to be installed. I was super happy to learn it was only the screen protector I had installed that had a crack in it and he was able to replace it on the spot. The only reason I didn't know for sure this was my issue was I was hesitant to remove the screen protector myself if it was indeed holding broken glass in place! Thank you for your service. If I need tech repaired in the future, I'll surely start with the iGuys.

Brian and Bill's customer service has been outstanding and exemplary! They went above and beyond…read moreworking at solving a problem we were having with an Apple device. We highly recommend them to anyone looking to have a device serviced.

customer service here is absolutely horrible. waited over an hour to just pick up my…read moreequipment...they had four people working and only one helping with customers. This is wild and I should not have switched from AT&T

Our cable was not working Gabriel came and had everything operating seamlessly without any effort…read moreon his part. I'm so glad they know what they're doing because I have not a clue. Please keep Gabriel he's a lifesaver if you want to watch TV

The woman helping us was incredibly nice, helpful, and accommodating. We will definitely recommend…read morethis AT&T store because of the fantastic service.

An error was made in setting up our iphone. The person, Ray, who assisted me kept walking away,…read moreacting like like I was stupid, that it was my fault that the error had been made and was not willing to listen to any questions whatsoever. Ray required me to come into the store (25 miles round trip) when I called for advice, rather than talking to me on the phone to solve the problem. While in the store it became clear that had he taken a few minutes to tell me what to try at home I would not have had to make the trip. In all it took three trips to St J to get this phone to work. If Ray's attitude and level of respect had been acceptable I wouldn't be this annoyed. By the way, Bryce, who also works there, was very polite and personable when I worked with him previously.

Great service, always helpful. A class act, such a pleasure to work with Autumn and Micheal.read more