I'm so happy that I called Higgins. On July 3, I totaled my car in Tehachapi. I was there for the…read moreholiday. I'd never dealt with auto salvage before. Boy, they can be tough. I called two places before I checked Yelp. Higgins was rated very high. Phillip, over the phone explained the whole process and he was very patient with me. The other two yards I called first were actually mean and wouldn't explain anything. He agreed to go all the way to Tehachapi to tow my car. There was paperwork needed, and he mailed me what I needed to sign. He was exactly what I needed. If you're ever in the predicament I was in, call Higgins first, you'll be glad you did.

Great company and friendly staff. I found the parts that I was looking for and be very pleased to…read morebe able to order

Very knowledgeable and competitive rates check them out! I've purchase a few parts I always call…read moreto make sure they have the part I need and if they don't have it they will order it.

Best auto parts in town and great customer service . Very knowledgeable employee's with loads of…read moreexperience .

First time customer and, well, I had a very bad experience with this business. I paid full price…read morefor a Grade A undamaged complete driver rear car door assembly (2018 Chevy Volt), and paid to have it shipped to Phoenix, AZ. A few days later I picked up the door from the carrier dock, it was stretch plastic wrapped on a pallet. Once I got home and cut away the plastic wrap, I saw that there was a fist sized dent in the sheet metal near the door handle, and the plastic door panel itself was just laying on the bare pallet, which resulted in a lot of scratches on the door panel. There was absolutely no padding nor protection used at all in packaging this complete door onto a pallet. I contacted Mendoza and Elias said that filing a claim with the shipper usually takes about 2 weeks, so this sounded promising. However, to make a long story short, Elias and Fabian Mendoza both played a delay game with me for over 2 weeks offering empty promises of submitting a claim with the shipper or looking into it, and much of that time I spent being put on hold, or going to voice mail, or just plain being misled by both of these gentlemen. Nothing came of my inquiries with the business about this matter. I then decided to contact the shipper directly, and after filing a claim, probably 3 weeks after the shipment was received, it was denied mostly because there is a 5 day window within which a claim must be filed for concealed damage. Also I paid $280 to Mendoza to have this shipped from their yard in Bakersfield to the carrier dock in Phoenix, AZ. However, on the cargo claim, in the delivery information section, it shows that shipping actually cost Mendoza $184.68. So, my experience was that I paid full price for a Grade A undamaged door that was very poorly packaged for shipment, arrived damaged, and Mendoza avoided any and all responsibility, played a delay game with lots of empty promises and wasted time for over 2 weeks, overcharged for shipping, and after I finally filed a claim myself directly with the shipper, the claim was denied due to not filing claim within the required 5 days of receiving shipment. $3 of padding and 5 extra minutes could have made the difference... Of course, the other possibility for the dent in the door is that it was dented in the yard to begin with, although the pics on the site showed it undamaged, and Mendoza still sold it as Grade A undamaged anyways, knowing that little could be done by the customer once they receive the shipment.

One word describes this business crooks. I bought a transmission for my truck, the one they had…read morereported 73K miles, which is nothing for a truck on mileage. Took it to the transmission place and turned out there was something wrong with it. The shop called him to return it the next day. They refused it, but paid for some of the repairs. But that was it. Now it's being completely rebuilt. So more money out of my pocket. Including lose of business for it being down for so long. It clearly states in the sales agreement that it can be returned within a certain amount of time it was just one day for me. There is no way I will ever do business with them again.

Bad auto pars not recommended I bought a carburetor didn't work they do not replace or reufand…read more bad customer service

Barts is always my first call when needing any parts for my vehicles. Fast and Honest service. If…read morethey do not have the part in stock they go out of the way to get it in as fast as possible.

I'm a long time customer of Bob's Muffler and have given them a positive review in the past…read more They've done an entire exhaust system on my 2010 Ford F150 Raptor and put a mild/medium muffler on my wife's Lexus GX460. Also lots of miscellaneous exhaust work in between. This last Monday I once again took a new to me vehicle (2020 Tacoma V6) in for a little less restrictive muffler. After some discussion, I (we) decided on an 18" DT free flow muffler, intended to result in a little rumble and less back pressure. Unfortunately, it was a bit too loud and had some minor drone on the highway. I went back on Thursday asking to go to the 24" version of the same muffler. My intent was to ask Kim (Manager) to slide me a bit on price, understanding the primary responsibility was mine. She would not hear of it. She swapped the mufflers out, charging me a small labor fee. I actually asked her to take more money. She declined, saying she wanted me happy, period. THIS is the reason good businesses survive and thrive. I have sent and will continue to refer friends to Bob's as/ where possible for the simple reason that they are the best and they completely own the entire process. I'm hopeful this review helps you to become a Bob's customer too!

I can't say enough good things about Bob's muffler. They handled both my son's car repairs...fair…read moreprice and quick work.

You can wait in line and 5 employees will ignore as they walk by passed by you multiple times…read morebefore they actually acknowledge you're there. When there's not that many customers waiting with several employees just walking around then, there's no reason why wait times should be taking so long.

A huge Thank you to Xavier. He tested my battery that ended up being bad. He was also so very kind…read moreenough to replace my battery it in 90 degree weather. I'm truly thankful for his professionalism. He made me and my daugther feel comfortable and was talking with us as he was replacing battery. Thank you again now we're back on the road and no more worries about our car dying.

Prices are double of everyone else in town.. These guys want $1200 for a rear end with 157k on it…read moreand the other companies within a 5 mile radius are literally 1/2 the price of not a third of the price. Don't see how they can keep raping people over the coals and still be in business. Just my opinion.

was told by one sales rep they didnt have the part. called…read morein a second time and another rep confirmed they did. part ordered and arrived damaged and not clean. needs better management.

Lupe got me the part I needed and was friendly ! Would definitely go back to this location again.read more

I needed a light for my pickup and the Manager William was excellent. He sold me the right lights…read moreand put them in for me with no problems. He was polite and professional. O'Reilly on Coffee Road is now my auto parts store for now on and they are lucky to have William as an employee!

Great place to get parts for your vehicles, especially if you like Prompt knowedgable response to…read morequestions.

First time coming here and they gave me the wrong parts. I even gave the guy EXACT year, make,…read moremodel and trim and still gave me the wrong parts.

Got scammed here because I was desperate for a car, I was way overcharged and the car looked nice,…read morebut everything was half assed so The car ended up needing a lot of maintenance. I should've known by the smile on that one old Hispanic huh face when he sold me the car. Or when I first pulled down the visor and it just fell right off. Lesson learned.

Great customer service, wide selection of inexpensive vehicles. Lots of financing options, dealer…read moregoes out of their way to make you happy!