Albert and his associate made out day!!! We broke down at the gas station accross thr street and…read morewe're super stressed and walk accross the street to get a battery and they went beyond to help us get things figured out. They have a customer for life!!!

If I could give them a no stars I would. I came in for a radiator hose. I have a 67 dodge and know…read more full well that most stores don't stock what I need and of course they didn't so I ordered it. They said they would call me and I waited for over a week so I called them. Was left on hold for some time and I eventually hung up. Waited another week,called again and spoke with the manager who said he would look for it and call me back and never did. Went in the next day with my receipt and Mgr said he called me and no one answered then he said he had the wrong number then he said he didn't have my number but the part would be in later in the day, This is ridiculous. The place isn't busy. I'll never come in here again. While I was waiting for these people to get their act together I was able to get the same part from O'riellys in 4 days and they actually called me.

A huge Thank you to Xavier. He tested my battery that ended up being bad. He was also so very kind…read moreenough to replace my battery it in 90 degree weather. I'm truly thankful for his professionalism. He made me and my daugther feel comfortable and was talking with us as he was replacing battery. Thank you again now we're back on the road and no more worries about our car dying.

You can wait in line and 5 employees will ignore as they walk by passed by you multiple times…read morebefore they actually acknowledge you're there. When there's not that many customers waiting with several employees just walking around then, there's no reason why wait times should be taking so long.

Came in for wipers. Trenton greeted me and helped me find the right size for my car. Even offered…read moreto install them. Great service!

I have no clue where to start. A employee of the name "Richard" accused me of stealing and mimicked…read morethe Latin culture & told me to "get out" in Spanish chased me out the store with an unknown object in his hand. although I felt threatened and was a bit startled, I returned to show my receipt. Although having proof I did not steal he continued to get hostile and refused to give me an apology. This man is well over 50 years of age and should know better especially holding a manager position. very very disappointing and not professional what's so ever.

If they have -stars thats what ill gave them thear thefs…read moreOnline says prices when you get thear they make Excuses to charge you lots more i payd $98 for a grill And 2 small plastics online sead iit was 4 for plastics they chArged me 14 a plastic Grill says 24 they en up charging me 54 didn't even have an emblem on it i call mendoza auto Dismantling they ask for $40 for everything i payd $98 hire and you have to look and find your part don't waist uour time to go to pick your parts parts on ebay were 70 for new parts Dont go tO expensive and entry is $3 plus 2 more if your goiin to the cars thaat are 2000 or newer

Been to many LKQ locations, Bakersfield is the worse. Primo section is nothing special 2002+…read morevehicles. They automatically put warranty as "standard" on your bill, I think it's just this location. Every person buying parts that day was either upset and/or argued why they are being charged warranty. For years you can decline warranty before purchase and website says it's optional. I even called for parts quote the day before. This last visit has secured my decision to never go back unless I want to pocket some small bits. Let's be honest, we go there to save money on used parts, but the prices are outrages these days, better off buying new online. Good luck

Came here after going to about two stores and a mechanic. They told me that I had bought the wrong…read morebulb for my brake light, anyways so I came here to buy the bulb for my brake light. Ariel helped me out Thank you Auto Zone needs more people like gob

One of the employees put power steering fluid where my break fluid goes I had to go somewhere else…read moreand pay to get it fixed nothing has been done to the employee he still is there

I just THOUGHT I was done with this crappy service department when they quoted me $592 to change 6…read morespark plugs in my Tacoma. But this week I went to get a quote for the oval shaped Toyota emblem for my grill (approximately 7 inch wide and 4 inches tall). The emblem itself is $404 and installation is $580. $989 for a Toyota emblem for my grill. All but $1000 to replace an emblem on a truck that may go for $25K to $30K. Do not recommend unless someone else (insurance company?) is footing the bill. An absolutely OUTRAGEOUS price!!

Came in today for a regular service. Was told it would be 2 hours. Took 3 as I had to add a…read moreservice. Fine, I'm tired but I wait. I'm so tired when I leave I didn't notice right away that the service tech, Jesus Chavez, completely unplugged my dash cams (front and back)!! Why??? So unnecessary and hella rude!!

Lupe got me the part I needed and was friendly ! Would definitely go back to this location again.read more

I needed a light for my pickup and the Manager William was excellent. He sold me the right lights…read moreand put them in for me with no problems. He was polite and professional. O'Reilly on Coffee Road is now my auto parts store for now on and they are lucky to have William as an employee!