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Southwest HVAC - Working the Pasadena trade show this weekend

Southwest HVAC

(654 reviews)

Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

Shalom Heating & Air - Brand New job completion

Shalom Heating & Air

(227 reviews)

Outstanding. Top-tier contractor. I hired Shalom Hearing &…read moreAir to install a brand new heating and air-conditioning unit for entire home of above 1500 ft.² back in 2019. We've loved having central air every single second today nearly 7 years later I needed to have the coolant line and some gas lines moved about 4 feet over pr because we're doing a remodel. The technician Malachi came out and after doing some EXCELLENT work, he told me that he was the one that originally ran everything seven years ago and then he's been working there for 20 years. I don't know how you can do any better than that. EXCELLENT craftsmanship competitive prices what more can ask for??!! Thanks Jose!!!

Orlando from Shalom HVAC was excellent from start to finish. After we moved into our new home, he…read morecame out and did a thorough assessment of our HVAC system, which had several issues: asbestos insulation, leaky and crushed ducts, an undersized 2.5-ton condenser, and an aging furnace. He clearly explained what was going on and laid out multiple options, including just replacing the ductwork or doing a full system install. What stood out was how honest and non-pushy he was. He took the time to educate me and let me make the decision without any pressure. I initially leaned toward just replacing the ducts, but ultimately chose a full system replacement for long-term reliability and peace of mind. Orlando and his crew worked hard and were very professional throughout the install. They walked me through the new system, explained each component, answered all my questions, and made sure everything was running properly end to end. They also corrected issues with the previous condensate line, handled permits, and were flexible with financing options. Overall, a great experience. I would highly recommend Orlando and Shalom HVAC.

Sano Plumbing Heating AC

Sano Plumbing Heating AC

(448 reviews)

An Incredible Company with an Incredible Heart…read more I can't say enough wonderful things about Sano Plumbing Heating AC and its owner, Patrick Kelley, a Marine veteran. They do excellent work--they're fast, professional, respectful, and fairly priced. And on top of all that, we discovered firsthand the extraordinary heart behind this company. My husband of nearly 50 years, Ron, a proud Marine veteran, is battling stage IV pancreatic cancer. When our air conditioning failed during the summer heat, our niece reached out to the Marine Corps League. They listened to our story, stepped up to help, and connected us with Patrick Kelley, the owner of Sano Plumbing Heating AC and a true example of Marine kindness. Without the Marine Corps League, our paths would never have crossed, and we will always be deeply grateful. Patrick personally came to our home, sat down with us, and explained how he could help. His kindness and extraordinary generosity went far above and beyond anything we could ever have expected. Then Noel and Roberto installed our new system in just one day. They were exceptional--efficient, diligent, compassionate, and incredibly thoughtful throughout the entire installation. They treated our home as though it were their own, worked quickly without ever sacrificing care or attention to detail, and left everything beautifully clean when they finished. We couldn't have asked for a better team. Service has always been part of our lives. Ron was honorably discharged from active duty in 1974 and, in 2012, joined Semper Fi #1 Memorial Honor Detail, an all-Marine, all-volunteer organization providing military honors for veterans at Riverside National Cemetery. I was raised by my father, Richard Taylor Bellis, a proud career Marine and Mustang who retired as a captain after 22 years of service. Ron and I have always believed that when someone needs help, you show up. This time, the Marine Corps League and Patrick showed up for us. Through the kindness of the Marine Corps League, Patrick, and everyone at Sano, we were given comfort, peace of mind, and one less thing to worry about during one of the hardest times of our lives. If you're looking for excellent work, fair pricing, integrity, and genuine care for customers and community, we wholeheartedly recommend Sano Plumbing Heating AC. We will never forget your kindness and generosity! Semper Fidelis -- Always Faithful, Polly & Ron Danfield

I'm going to give this company all five stars. I have been trying for two days to get someone to…read morehelp with a repair on a mini-split. Most of the calls I made were routed to an answering service. After taking all my information, I was promised callbacks. Would you believe, the only callback I received was from Sano Plumbing. I was informed they also do not work on these mini-split units but wanted to refer me to someone who did rather than leave me hanging. Thank you, Sano Plumbing, for your professionalism.

Blizzard Air Conditioning & Heating - Team work! That is how we do it at Blizzard HVAC.

Blizzard Air Conditioning & Heating

(70 reviews)

I had the original Magic Chef HVAC system in my 1980s Santa Monica condo and finally decided it was…read moretime for a full replacement. After doing extensive research and getting quotes from about six HVAC companies, Blizzard stood out with a very competitive price on a high-quality AC Pro system. I worked with Luis, who provided a transferable 2-year labor warranty and even included a free upgrade to a Gen 4 Nest thermostat. The system was installed in October 2024. In November 2025, my new tenants experienced an issue with the thermostat and I reached out to Luis. He immediately sent Ricardo, the installer, who came out and fixed the problem at no charge. Great customer service and a company I highly recommend.

We had an all around great interaction with this company. They were suggested to us by Yelp…read more (Yelp Projects is a good place to start for alot of home improvement projects). The first meeting for AC installation was almost immediately after I had posted my request on Yelp. Luis came out to our house to do the assessment and he was extremely polite and helpful. There was no pressure, just providing information about the different machines and brands. He also let me know about rebates and tax credits I could get from the state for installing energy efficient machines, which will be alot of help, come tax time. He sent me a bid right away through email that detailed the scope of work. We got a great price on the work that needed to be done. When the workers were installing the unit, they were all very professional, protecting my furniture and floors. This multi-day installation went so smoothly that you couldn't tell day to day that other people had been in the house. They were really good about cleaning up and returning everything to normal, even though they were coming back the next day. We now have air conditioning and it's such a relief. Just in time for summer. I'm sure there'll be 100 degree days, so I'm so happy that we were able to get this done so quickly and on time. I would easily recommend Blizzard for your HVAC needs.

JNA Heating & Cooling - FURNACE CHANGE OUT ADD AC

JNA Heating & Cooling

(56 reviews)

This job involved a Della mini-split dual-zone system. I requested several quotes via Yelp, and JNA…read moreHeating and Cooling caught my attention due to their 5-star rating. Hector was the first to send me a flat-rate quote; he was straightforward and told me explicitly that his service included a vacuum and a pressure test. In contrast, the other companies kept asking me questions--and, without even being on-site yet--were already telling me that my system required additional services. I reached back out to Hector, and we closed the deal. On the day of the job, he arrived right on time with his team. He quickly entered my property, verified that all connections were secure, went up into the attic to ensure everything was in order, and even took the time to insulate some exposed pipes--all at no extra cost. In less than 40 minutes, my system was running perfectly, and I was left with a smile. I highly recommend this company; I feel they are honest, and their service is excellent.

Long over due review but found Hector here read his reviews and decided to call and get a quote. He…read morequickly replied with date to check my old AC and he gave me an excellent affordable price. I scheduled removal of super old AC unit in our condo complex and installed it the following weekend. And it's been over 6 months since he installed it and it was a life saver during the hot summer months. I definitely recommend him - super affordable and very kind and excellent work. Thank you Hector and my bad on long over due review.

U M Air - hvac - Updated October 2026

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