Service could be improved....why should it be longer...this is all I really have to say...store is…read moreclean, but service could be better

"The Queen of Hearts has shown her face She wants you to…read morebelieve You were never meant to have Aces up your sleeve" (John Hiatt) Super neat and heavily stocked with pretty much anything you'd find in a big box building supply store. Painting, lawn and garden, hardware, tools, grills and barbecue, electrical, and plumbing supplies are all very well represented on their shelves. Parking is never an issue at Ace because it's located in the very spacious Canton Village Plaza. So, if you ever need a can of spray paint, garden hose, specialty light bulbs, barbecue sauce or wood chips for your smoker, you'll definitely find it at Ace. Like the old jingle said, "Ace is the Place".

This store has a continuing problem with pricing at the register exceeding the prices posted on the…read moreshelves. The manager doesn't seem to care that they have misleading prices posted. I have shopped at various Rocky's for 45 years and i'm calling it quits on this store.

Website for your misleading website clearly says 15% off for rewards members. I get in the store to…read moreget 15% off and I'm telling you need a coupon. I was never mailed a coupon. I've been a rocky customer for years and years. I've never been mailed coupons then I'm told you have to do it through the app never done anything through the app was never told I had to do it through the app. They got a pile of coupon right there they just couldn't take the 15% off to satisfy a customer. Nope the help has zero personality. I will be shopping at Home Depot or Lowe's for now.

Wow....tractor supply is missing a great opportunity…read more Smithland closing represents a large customer base that need to go somewhere. I like to shop local stores but not when they are rude and have no interest in helping customers. Only thing they can go is point in a direction. I guess I be shopping online. Sad that the better customer service is online.

Since Smithfield Agway closed, I'm forced to use tractor supply in Middletown. The employees don't…read moreseem to appreciate customers who come in. Each time I place an order online, it's 100 hoops just to collect my order when ready for pickup. I worked 30 yrs as an HR manager and the employees don't seem appreciated at all by a manager let alone corporate. Morale is a very low at this location & corporate doesn't seem to care.

I have been a customer of Promise Propane gas for many years…read more Their service is prompt. The staff is very polite. they offer the best price for propane. I highly recommend Promise Propane with no reservation.

I was looking for information on owning a propane tank vs renting from a supplier and was referred…read moreto Promise Propane as a good source of information. It's the best business call I've made in a very long time as Bob answered all my questions and offered to help in any way he could. I ended up purchasing tanks, not from Promise, with both a generator and garage heater packages we were having installed. Promise gave me a great price and delivery on filling the 300 gal generator tank early this year and again today on the finally installed garage heater 100 gallon tank. The driver/delivery guy was great! Very pleasant and answered my questions and wea a true professional. After years of overpaying, because of a rental tank with a big name company, it's a pleasure to do business with Promise!

Love this place Exceptional service from a local small…read morehardware store that had everything you need !

Bob at the counter helped us with everything we needed. Made suggestions, was kind and spent time…read moreshowing us options. Had everything needed in stock. Reminded me how awful Lowe's and Home Depot are. Keep this place in business.

This is a pretty amazing location, it goes to show it's all about the people and little to do with…read morethe branding. This little convenient store is staffed with happy and out-going employees, my first visit was fun yes I said fun as strange as that sounds being this is a C-store where prices, efficiency and the quality of the product should be the determining factor to be a frequent visitor here. I am not from this area so I originally stopped in because my friend told me this was the best coffee bar around, any size hot or ice coffee is ninety ninety cents and it's totally free on Friday and that's a great perk, but it's the selection and freshness that hooked me along with the interaction with the staff. I never ready prepared my own iced coffee since I usually prefer mine hot although in the warmer months this is an option I frequently choose. Creating a great iced coffee is a process which I understand now but never appreciated and is probably one of the reasons I've never been a fan of it from a drive-through (it definitely requires some thought). The recipe for a perfect iced coffee in my opinion: Grab a large plastic cup - add granular sugar into the empty cup - add a few inches of hot coffee to completely melt the sugar I prefer the Rwanda blend to accomplish this - fill the cup with ice this will prevent the cup from melting - add fresh cream - fill the remaining space with more hot coffee I pick a second type for this, today it was a bold blend, stir to mix and chill, pop on the top and grab a straw... I do a lot of drive-throughs out of convenience and hope for a nice cup of coffee - this is a guaranteed way to ensure you get it your way for a fraction of the price and it also slows the world down for a few minutes. I'm learning we don't always need to be in such a hurry and this place helps instills that mind set...

Stopped in for the usual coffee and two hot dogs but ran into a buddy who recommended the Angus…read moreSteak, Egg & Muenster Cheese. I gave that bad boy a shot and it was great. I took the first bite and it was actually hot all the way through, not like Dunkin sammies. Busy store and getting in and out was kind of a pain but for good coffee and grub at a reasonable price I'll put up with it.

Guy looking to get his 5# CO2 tank for his kegerator recharged and many signs on various sites…read morepointed here for Hartford area. Everyone appeared to steer me in the right direction. Although I wouldn't rave about the general area All-Gas is in, the place itself is fine. Arrived during the lunch hour on a Thursday and no issues finding. Have to say that everyone there is super-friendly. Gentlemen outside pointed me exactly where to go and the guy waiting for me at the counter was friendly, helpful as could be. Many places these days apparently will do a tank swap instead of actually filling the tank and giving it back to you. My tank is brand spanking new and aluminum, so was not looking to have swapped with an older, steel tank. Happy to report that All-Gas fills up what you have. Without calling out specific companies or pricing, I will just say that pricing here is very competitive. Have a friend who is currently getting ripped off by another place and have already texted him to come here when he needs another refill. Simple, quick, friendly, cheap. My kind of place.

Didn't even get past the salesman…read more Condescending, obnoxious and a real know it all but know nothing - because he never asked All I wanted to know was their rates on tank installations and tank sales - clearly he was not interested in anything other than how much money he could get out of me Would be happy to give some pointers to their training management

I had a Generac installed and don't have natural gas lines so needed propane tanks. Lance was very…read morehelpful guiding me through the process and offering buy and lease options. He came out to survey a location that met code and his crews came out twice for the install and then their truck came a 3rd time to fill the tanks. Very professional and organized. Smooth process overall. Definitely would recommend.

Since Covid we have been doing everything no contact…read more Finding propane BBQ tank refills without contact wasn't easy. Luckily A1 propane does it. Go to Bbqtankexpress.net and order what you need. Tank exchange, full extra tank, whatever. It says on the website "order by Wednesday - get it by Friday". I ordered on Tuesday morning and Tuesday afternoon there was a tank full and ready to be connected to our grill. Great service Thank you A1 for providing this service.

I'm mad at myself for driving past this little hardware store for years just to go to the big…read moreorange store down the street. Shame on me! The staff here is friendly, helpful, and incredibly patient. I was definitely not the most sane paint customer, and they still helped me happily and without making me feel like a complete disaster. I really love the hometown feel of this place. It's exactly the kind of local business I want to support, and I'll be shopping here as often as I can from now on.

A very nice store. Helpful staff. All kinds of items to choose from. Instead of having to run into…read morea big box store, it's convenient without having to get lost in a big box store. And if you need help there is someone there to help you. The store is well lit and customer friendly. The checkout is fast and convenient.

Creepy privacy policy. It's no wonder they have signs posted warning about their (anti)privacy…read morepractices. Facial recognition, tracking of what isles you enter, logging of what products you check out with, license plate readers, and more. Yikes. I guess I'll just go to Ace. A few of their staff members are quite friendly and helpful, but it just isn't worth it anymore.

Purchased new flooring from Lowe's in Manchester. Leon in the flooring department was very patient…read moreand helpful. Answered multiple questions for us, made adjustments to our quote as requested and helped us get the best value using all our discounts and promotions, despite the computer system issues. His Manager, Chris also assisted and co-worker Maddie