Excellent storage facility, highly recommend, great value and staff is awesome. I especially like…read morethe climate-controlled units and trust my possessions are secure there.

Julie is an absolutely sweet heart so friendly and helpful really went above and and beyond.read more

Such a great location, right by Harmons and the hospital. I can drive right up to my unit, which…read moremade loading and unloading a breeze. The facility is always clean - I have seen them out sweeping several times when I was there. The staff is helpful, and the online payment portal is handy. My only complaint is that access to the storage units closes at 10. I get that it's a security measure, but it can be inconvenient.

I had a fantastic experience with this company. They ensured I received all the necessary details…read morewhen signing up and made the move-out process incredibly smooth. I truly appreciate their professionalism and willingness to work with me.

Got there just before closing and they filled my tanks no problem, even with one customer ahead of…read moreme. Price was reasonable and service efficient.

Great staff. So helpful when we were in an emergency situation with a broken propane line. Go see…read morefor yourself!

Recent transplant here from another state ( I don't want to say which state, but it starts with…read moreCalif.). We needed a place to store an extra car until we moved into our house. The spaces were clean, the facility was clean, and the prices were very fair. We moved out on the 7th of the month, they not only refunded my deposit (as they should have) , but they refunded my rent for that final month. Very nice of them. I'm a bit older, and it was a bit challenging to deal with the "everything on line", but it was very straight forward, and not too bad at all. Thanks, highly recommend.

This is one of the worst experiences. They do not call back, they do not answer an email or text…read more They obviously do not know what good customer service is. They send a notice that that they had to do an update for payment, and we do our best to accomodate them. This has gone on for me for over a month! All I wanted to do was pay my monthly bill (it was on autopay prior) with no problem of them getting their money. Now, because if their problem our code does not work...they have even charged me a late fee which i would pay to get my stuff out of there even though its two weeks to their advantage. I also have read from other upset customers that they then take over the storage unit and sell the goods ALL WITH NO COMMUNICATION TO THE RENTERS..PATHETIC. I will do what I need to do...but I would suggest to NEVER rent from this company. Probably should read the bad reviews unless they have deleted them. I have been a business owner...I know what is expected for customer service..COMMUNICATION.

This is the 2nd time we have used Gail and Southwest Moving and once again they did an awesome job!…read moreMoved all my furniture and my piano from storage to my new home. They were fast, efficient and the best price around. I highly recommend them for out of state and across town moves.

Gail Cloud, owner of Southwest Moving & Relocation, in St. George Utah, is a thief, a fraud and a…read moreliar. THIEF: He has kept my Baldez stationary exercise bicycle, expensive Honda pressure washer and other miscellaneous items. He has admitted, via text message, to having these items and promised to return them. It has been almost a year now and has not returned them and is not responding to my text messages. Taking and keeping what is not yours I believe is stealing. In my opinion Gail is a thief. FRAUD: I paid him close to $900 as part of the contract to insure my 4 cars, one a classic, and all of my personal belongings and furniture. During the move one of my cars had paint damage and other items were broken or damaged. I requested an insurance claim form for the damages. His response was that he failed to pay the insurance premium and now he has no insurance. So, what happened to my $900 insurance payment to him? In my opinion this is fraud. LIAR: He promised to send me an insurance claim form which he has not done so to date and now we know why not. He frequently promises you one thing and fails to fulfill what he has promised. In my opinion Gail is a liar. For more detailed information you may want to review my complaint filed with the Better Business Bureau of Salt Lake City, Utah. Complaint dated, 6/7/ 2023

Max storage is the best place to bring your things if u don't need temp control ! They have…read morereasonable but competitive prices and very attentive staff just ask for Jake he will take care of u and he is very helpful and he goes out of his way for his customers best staff I have ever seen at a storage thank u for the great experience not to mention they send u a friendly reminder and text if u don't have autopay set up

This is kind of a catch 22 situation. The storage facility itself is great, clean, well maintained…read more My problem is they charged me for an additional month after I gave my 30 day vacate notice. Cleaned the unit upon leaving. They have told me twice the refund is on the way and twice no refund. Now my last call to the service center is they have no record of me and the manager of the units is not returning my calls. Sounds to me like the manager has pocketed mine and who knows how many other people refunds or payments. Not sure about other people but $250 is not chump change. It was charged feloniously and not returned appropriately.

This review is strictly on the U Haul part of their business. Dropped off Rental Truck after a move…read moreinto the area. Located next to a Jump Park. Big open parking with easy find access. First impression was good. Went quickly down hill from there. Several small business located in an open mini mall setup. Went into U-Haul part. Nobody there. No problem. Waited 5 minutes. Noticed door bell on wall. No sign off anyone working there. Rang switch... doorbell rang throughout building. Ok so someone will come now. NOPE. Another 5 minutes. Then a guy came in ( didn't acknowledge or say anything to me) went in back room. Came back out way to busy to even say something. Totally avoiding me. After 2-3 awkward minutes he asked if "she had helped me"? I remember seeing a lady getting into a truck while coming in. I asked if that was her. Here is where it really went south. His reply??? She's moving trucks because they can't park there. Oh OK! That's ok but am I supposed to know that. He said it like I had known that for years. Excuse me!!! About that time he asked what my name was. He checked computer & wow!! Took key, was gone for 2 minutes & cMe back in and said your good to go with a receipt. Then the gal came in. All this took 20 minutes. When he actually started to help me & do his job it was less than 5 min. Why the attitude??? Who knows. I wouldn't go back or recommend. Terrible customer service and attitude.

Nice clean facility with air conditioning and 24 hrs access makes it easy to get to your unit…read more They also have surveillance cameras watching the place to keep it secure.

They were accommodating for our last minute move. We had a last minute move out of one of our…read moreproperties. Called them Thursday and they fit us in Monday! Very careful and treated our items and furniture with care! Would highly recommend them!!! Will def be using them again in the future.

Love these guys! They were very friendly and provided quality work. We were the last stop because…read morethey needed to accommodate my time and even that late in the afternoon, they were on top of their game. And their pricing is very reasonable. I will definitely use their service again.... thank you Javier...