This review is strictly on the U Haul part of their business. Dropped off Rental Truck after a move into the area. Located next to a Jump Park. Big open parking with easy find access. First impression was good. Went quickly down hill from there. Several small business located in an open mini mall setup. Went into U-Haul part. Nobody there. No problem. Waited 5 minutes. Noticed door bell on wall. No sign off anyone working there. Rang switch... doorbell rang throughout building. Ok so someone will come now. NOPE. Another 5 minutes. Then a guy came in ( didn't acknowledge or say anything to me) went in back room. Came back out way to busy to even say something. Totally avoiding me. After 2-3 awkward minutes he asked if "she had helped me"? I remember seeing a lady getting into a truck while coming in. I asked if that was her. Here is where it really went south. His reply??? She's moving trucks because they can't park there. Oh OK! That's ok but am I supposed to know that. He said it like I had known that for years. Excuse me!!! About that time he asked what my name was. He checked computer & wow!! Took key, was gone for 2 minutes & cMe back in and said your good to go with a receipt. Then the gal came in. All this took 20 minutes. When he actually started to help me & do his job it was less than 5 min. Why the attitude??? Who knows. I wouldn't go back or recommend. Terrible customer service and attitude. read more

Nice clean facility with air conditioning and 24 hrs access makes it easy to get to your unit. They also have surveillance cameras watching the place to keep it secure. read more