Karen is amazing and this place is top notch! I rented here for a couple years and my stuff was…read morealways safe!

Absolutely terrible. "Karen" is horribly rude and unprofessional. We have pulled our rig from…read morethis storage facility because of her attitude. An alarm was going off in our rig and she refused to call me and let me know. She insisted on calling my husband who is on duty with the military (which she was made aware of) and unable to answer his phone. She finally emailed me four hours later and was so disrespectful. Every time I have talked I her she has been unkind and snarky. The spots are over priced and customer service clearly does not matter.

I am urgently trying to resolve a past-due balance on my storage unit in St. George, Utah before it…read moregoes to auction on April 21. I have the funds ready and called to make a payment, but was told by Zoe at the location that I cannot pay over the phone and must pay in person with cash. I currently live in Texas, making that requirement extremely difficult. I want to be clear: I am not refusing to pay--I am actively trying to pay immediately to prevent my belongings from being auctioned. However, I am being denied any reasonable way to do so. At this point, I am asking for immediate assistance from a district or regional manager. I need a way to make a payment remotely so I can bring my account current and avoid losing my property. This is extremely time-sensitive, and I would appreciate urgent contact from someone who can resolve this. Please contact me at Mpulverd at gmail.com Sincerely, Mitch Pulver (unit G16)

Extra space storage is a great place to do business with. Dominic and Anthony were great to work…read morewith. Great follow up, cared about my needs and answered all my questions. 5 thumbs up!!

Tammy is the most wonderful and understanding person. She really made sure I was taken care of. I…read morehave been with them for the last three years and she always goes above and beyond + you get a lot of bang for your buck. I highly recommend St. George Storage!

40% rate hike on storage unit WITHOUT NOTICE. Contacted home office to speak to owner or General…read moreManager and was denied access to have a conversation with anyone except receptionist answering phone call. Like a robot, she kept repeating, " I'm sorry but rates are based on occupancy and competitive market rates". Unprofessional and unethical to raise rates without notice just because you have it on recurring auto pay which is required and no one to voice concerns to. Yes, I will be moving asap. And I will be reporting their practices to the BBB. I would never recommend their storage facility.

Today I worked with Conner and Ethan. The were on time, kind, courteous and exceptionally…read moreefficient. They worked together and only needed instructions on what was to be done once. We were through in an amazing short time meeting my expectations and budget. Thank you Big Ben's and a very big thank you to Conner and Ethan. Barry Judd.

Ok looks like I have given a review for your business just not in the right places. Sorry you get…read morean easy 5 from me. With the way Dave West manages the site and company you deserve every star. With the assistance of Dale who lives onsite it's a grand slam. When there I feel completely safe. I'm 60 ish and that is important to me. I know if I have a problem or concern about anything Dave or Dale will do what they can to help. You can safely store your things here. Fair pricing and old world customer service and care that so many business are missing these days.

From the owner: We're 50 feet from I-15 Exit 9 in Desert Springs. Don't pay 2x-3x as much for big city storage. We…read moreare a facility you can trust to keep your belongings safe. Each tenant uses a unique key code to access our main yard. Our rental website is available 24 hours a day so it's easy to rent more space, pay your bill or schedule a move-out. Optional tenant protection programs are available. Closed circuit and cloud-based security cameras help our onsite security keep the bad guys out. We even have perimeter sensors along the fence lines.

Great storage facility.Easy to access units and easy entry and exit. Good value for the area.read more

Very pleased with the service. In need of a 10x20 unit we called all over and there were none…read moreavailable. He called back the next day to tell us a unit just came up and we could have it. Saved the day.. highly recommend

Extremely disappointed that they said one thing before we moved in and did a 180 when we moved out…read more Rent NOT prorated as we had been told up front, so my college student daughter had to pay another full month when she moved out. What kind of person takes advantage of a young, struggling college student?

I came into town after driving for 2 days from Portland OR, drove to Town Storage expecting to have…read morea unit to unload in. the office was closed with no directions on what to do. so I ended up having to rent another storage unit somewhere else. when I called to get a refund, I was told that I'd been charged already and there was no way to refund my money. I'm thoroughly disgusted with the lack of service. WOULD DEFINITELY NOT RECOMMEND!!!

This review is strictly on the U Haul part of their business. Dropped off Rental Truck after a move…read moreinto the area. Located next to a Jump Park. Big open parking with easy find access. First impression was good. Went quickly down hill from there. Several small business located in an open mini mall setup. Went into U-Haul part. Nobody there. No problem. Waited 5 minutes. Noticed door bell on wall. No sign off anyone working there. Rang switch... doorbell rang throughout building. Ok so someone will come now. NOPE. Another 5 minutes. Then a guy came in ( didn't acknowledge or say anything to me) went in back room. Came back out way to busy to even say something. Totally avoiding me. After 2-3 awkward minutes he asked if "she had helped me"? I remember seeing a lady getting into a truck while coming in. I asked if that was her. Here is where it really went south. His reply??? She's moving trucks because they can't park there. Oh OK! That's ok but am I supposed to know that. He said it like I had known that for years. Excuse me!!! About that time he asked what my name was. He checked computer & wow!! Took key, was gone for 2 minutes & cMe back in and said your good to go with a receipt. Then the gal came in. All this took 20 minutes. When he actually started to help me & do his job it was less than 5 min. Why the attitude??? Who knows. I wouldn't go back or recommend. Terrible customer service and attitude.

Nice clean facility with air conditioning and 24 hrs access makes it easy to get to your unit…read more They also have surveillance cameras watching the place to keep it secure.