I'm a Mesquite resident and single mother writing to share a situation I believe is important for…read morethe community to know about. This year, my daughter and I have experienced significant loss and instability. My mother passed away in 2020, and I lost my father in February of this year. As an only child, I inherited all of my parents' belongings. Due to circumstances beyond my control, my daughter and I were forced to move three times this year, and I placed everything I owned into a storage unit. I fell three months behind on storage payments. With fees, the balance totaled $654. During that time, I stayed in contact with management, made it clear the unit was not abandoned, and asked about a payment plan. I was given a deadline of December 15. I immediately asked if they could wait until Thursday, when I would be paid, so I could pay in full. I did not receive a response. When I went in to pay the balance, I was told the unit had already been auctioned. I lost everything in that unit, including family photos, letters, personal belongings, and most importantly, the cremated remains of both of my parents. I understand businesses have policies, but I believe this situation was handled without compassion or reasonable accommodation, especially given that I was actively communicating and attempting to resolve the balance. I am speaking out in the hope that no other family experiences this.

Best prices in mesquite & open 24hrs a day. They have a lift and carts to haul you stuff. But you…read morecannot ride on the lift. You have to go up and down the stairs

If you are looking for a new, clean, safe storage in Mesquite, look no further. What makes Store…read moreMore! exceptional is the manager Barb. She is courteous, professional, patient, and genuinely nice. She made the whole renting and moving-in process very easy. She is the epitome of customer service professionalism. I was shopping around for storage places and I settled on Store More! because of her. She always answers the phone or returns phone calls which are refreshingly rare these days. She explained things patiently and accommodated me as best as she can. I very much appreciated her help. I changed the size of the storage at the last minute and she had to redo all the paperwork. She did this so patiently and nicely. Incredible! Store More! Self Storage is very lucky to have her managing the place. She is a gem!

From the owner: We are a new state of the art self-storage facility in the heart of Mesquite NV. We are near the…read moreintersection of Falcon Ridge and Pioneer just off the Freeway. Customer service is our #1 priority. We have climate controlled and ambient storage as well as covered RV and open parking. No long term contracts or security deposits required. Reserve or rent online and save time at STORE MORE!

This is the most secure safest cleanest and well kept storage facility I've ever seen. Affordable…read morerates and no bugs no critters and impeccable property. Carrie was the nicest most considerate and friendly manager. She went out of her way for me and my getting settled in. The thing I loved was that I always felt safe and secure their. I never had any worries about my belongings being damaged, ruined lost, or stolen. The temperature inside the units is always cool and weather proof. I will definitely recommend and use again. Price is also fair and I will never store anywhere but here so long as I live near here. This is the best storage facility I've ever seen. Thank you Carrie for your assistance and going above and beyond to make me feel right at home. I give 100 stars and thumbs up.

My experience was amazing at this storage facility. My storage unit was clean lot and sealed very…read morewell I felt my life merchandise was very very safe I would recommend the storage facility to anybody and this is the Golden gate mini storage in Golden valley Arizona.. the management team was amazing and responded within minutes please don't hesitate to feel you left your valuables your life collection at this facility maintenance man on site which makes things very handy again thank you so much to the management team much appreciated.

Been storing our trailer here for over a year and are very pleased with the customer service…read more(Jennifer), the cleanness and how secure this business is.

40% rate hike on storage unit WITHOUT NOTICE. Contacted home office to speak to owner or General…read moreManager and was denied access to have a conversation with anyone except receptionist answering phone call. Like a robot, she kept repeating, " I'm sorry but rates are based on occupancy and competitive market rates". Unprofessional and unethical to raise rates without notice just because you have it on recurring auto pay which is required and no one to voice concerns to. Yes, I will be moving asap. And I will be reporting their practices to the BBB. I would never recommend their storage facility.

Today I worked with Conner and Ethan. The were on time, kind, courteous and exceptionally…read moreefficient. They worked together and only needed instructions on what was to be done once. We were through in an amazing short time meeting my expectations and budget. Thank you Big Ben's and a very big thank you to Conner and Ethan. Barry Judd.

I'm very positive this happened, not IF it happened because it caused me a lot of stress. You…read morebacked out of a guaranteed date and then rescheduled the same date about a week later. The relocation company began looking for different movers. I'm positive I have the right company and there were 2 wooden crates brought to my house in the moving van. I was moving out of state, from Kingman to Georgia. Please don't try to make me think I have the wrong company. Im 100% positive.

Daze transfer and storage. I used this company to move me across town in Kingman, approximately 8…read moremiles. From the time I contacted them, to schedule, to moving day, all employees were polite and helpful. On moving day the three man crew and truck arrived right on time at 8 AM, (even though it was snowing outside.)They were personable and friendly, and took care of business. Upon arriving at the new location they unloaded everything without incident. The price for my move was fair, I would use them again, and I would recommend them!