Great brand new facility. Extra large with drive thru units. Close to lakes. Love it!!!!read more

My kids and I are moving to St George and need a storage. My husband found a flyer for Monster…read moreStorage so we went to inquire. The facility is very cleans and organized. We were greeted by Karen. She made us feel welcomed . I didn't know what size unit I needed and she was so helpful showing me the different sizes. She made us feel comfortable and certain we made the right choice. I recommend this storage facility to anyone needing storage.

Karen is amazing and this place is top notch! I rented here for a couple years and my stuff was…read morealways safe!

Recent transplant here from another state ( I don't want to say which state, but it starts with…read moreCalif.). We needed a place to store an extra car until we moved into our house. The spaces were clean, the facility was clean, and the prices were very fair. We moved out on the 7th of the month, they not only refunded my deposit (as they should have) , but they refunded my rent for that final month. Very nice of them. I'm a bit older, and it was a bit challenging to deal with the "everything on line", but it was very straight forward, and not too bad at all. Thanks, highly recommend.

This is one of the worst experiences. They do not call back, they do not answer an email or text…read more They obviously do not know what good customer service is. They send a notice that that they had to do an update for payment, and we do our best to accomodate them. This has gone on for me for over a month! All I wanted to do was pay my monthly bill (it was on autopay prior) with no problem of them getting their money. Now, because if their problem our code does not work...they have even charged me a late fee which i would pay to get my stuff out of there even though its two weeks to their advantage. I also have read from other upset customers that they then take over the storage unit and sell the goods ALL WITH NO COMMUNICATION TO THE RENTERS..PATHETIC. I will do what I need to do...but I would suggest to NEVER rent from this company. Probably should read the bad reviews unless they have deleted them. I have been a business owner...I know what is expected for customer service..COMMUNICATION.

Such a great location, right by Harmons and the hospital. I can drive right up to my unit, which…read moremade loading and unloading a breeze. The facility is always clean - I have seen them out sweeping several times when I was there. The staff is helpful, and the online payment portal is handy. My only complaint is that access to the storage units closes at 10. I get that it's a security measure, but it can be inconvenient.

I had a fantastic experience with this company. They ensured I received all the necessary details…read morewhen signing up and made the move-out process incredibly smooth. I truly appreciate their professionalism and willingness to work with me.

Max storage is the best place to bring your things if u don't need temp control ! They have…read morereasonable but competitive prices and very attentive staff just ask for Jake he will take care of u and he is very helpful and he goes out of his way for his customers best staff I have ever seen at a storage thank u for the great experience not to mention they send u a friendly reminder and text if u don't have autopay set up

This is kind of a catch 22 situation. The storage facility itself is great, clean, well maintained…read more My problem is they charged me for an additional month after I gave my 30 day vacate notice. Cleaned the unit upon leaving. They have told me twice the refund is on the way and twice no refund. Now my last call to the service center is they have no record of me and the manager of the units is not returning my calls. Sounds to me like the manager has pocketed mine and who knows how many other people refunds or payments. Not sure about other people but $250 is not chump change. It was charged feloniously and not returned appropriately.

They have treated us so great. We have been with them for a long time. We have a travel trailer and…read morea storage unit. The rates are within our budget. Thank you Bella Vista!

I would've gave them 5 stars but I don't think they have A/C. Lol…read more I almost got screwed at Towne Storage in St. George. They will nickel & dime you, they have two prices there price online and walk in. It's up to you to know to give the online price then it depends what floor. A 5x5 $39 or $47. Then they don't tell you until last that there is security fee of $10 then you have to pay for there lock $15. They don't prorate months so whatever day you start is when it's due. They act like its all a favor so you will reciprocate. But it's all a sales tactic. I drove down the street to Bella Vista storage within 5 mins I had a bigger and cheaper locker they prorated the month I was able to use my own lock. There prices are clearly marked. They don't hide it on there clip board. 5x10 $30.

We loved the way they listened to our instructions and were great to work with!…read more They provided all supplies needed. I can't say enough about, Carlos. I would highly recommend them to everyone. Thanks again!

This was by far my best and fastest moving experience. They are respectful, do the job, and get out…read more- simple as that. They even called me twice to say they may be late arriving and ended up coming forty-five minutes early! I cannot recommend them enough!

This is the 2nd time we have used Gail and Southwest Moving and once again they did an awesome job!…read moreMoved all my furniture and my piano from storage to my new home. They were fast, efficient and the best price around. I highly recommend them for out of state and across town moves.

Gail Cloud, owner of Southwest Moving & Relocation, in St. George Utah, is a thief, a fraud and a…read moreliar. THIEF: He has kept my Baldez stationary exercise bicycle, expensive Honda pressure washer and other miscellaneous items. He has admitted, via text message, to having these items and promised to return them. It has been almost a year now and has not returned them and is not responding to my text messages. Taking and keeping what is not yours I believe is stealing. In my opinion Gail is a thief. FRAUD: I paid him close to $900 as part of the contract to insure my 4 cars, one a classic, and all of my personal belongings and furniture. During the move one of my cars had paint damage and other items were broken or damaged. I requested an insurance claim form for the damages. His response was that he failed to pay the insurance premium and now he has no insurance. So, what happened to my $900 insurance payment to him? In my opinion this is fraud. LIAR: He promised to send me an insurance claim form which he has not done so to date and now we know why not. He frequently promises you one thing and fails to fulfill what he has promised. In my opinion Gail is a liar. For more detailed information you may want to review my complaint filed with the Better Business Bureau of Salt Lake City, Utah. Complaint dated, 6/7/ 2023