At the time the move I'm trying to do they took my payment and dropped off the box's then was was…read moretold that the payment did not go through making the whole process more then it should be now vary hard to make this go through and seem in tell I got upset that they wanted to do any thing about it

The Hillsboro location has poor service but the truck itself was good. The time I spent jumping…read morefrom one register to another, running my debit card 4 times and charging it twice, asking me to verify truck condition and gas level and then sign and no one was there to verify or even collect a signed contract so I walked out. They wouldn't check me in when I returned so I didn't get a receipt and was very enjoyable to take a stern phone asking why I hadn't returned their truck...really? Told them if they didn't charge me for the 12 miles I put on the truck I wouldn't give them a negative review. I guess they felt that the $38 was worth the review I'm giving.

Amazing job! Very fast, friendly, and did a great job! Definitely recommend! Moved all my heavy…read morestuff for me and saved me a lot of stress and a headache! Also great price for 2 hrs! Thanks you Carlos & Victor!

I was recommended by a friend to use Budget Movers for our big move. The request was a bit…read morecomplicated as we had a large home and are moving into 2 smaller homes. We staged our split items into 4 different areas in the house (plus the large items were in their places in the home. Carlos, Victor, and Lenar were a pleasure to spend the day with. We ended up having them for about 7.5 hours. They were careful with all of our belongings and did an excellent job in keeping our stuff separate and accommodating all of our needs. I will be using Budget Movers again 9 days later for another move and I now know that I won't be disappointed using Budget. You can really tell they take bring in their work and providing great customer service.

Had an appointment reserved for a truck. Waited twenty minutes and they finally said sorry, truck…read moreis not coming. Sent us to another location twenty minutes away. Ruined our appointment with landlord to get keys to our new place, and also our appointment to pick up new furniture we had bought. In total it took an hour and a half to pick up a truck rental. Staff didn't seem to care. Will never do business with Penske or Home Depot again.

Penske Truck Rental I've moved cross country on seven…read moredifferent occasions. The Penske truck and lack of customer service made this trip from Kansas to Oregon a nightmare. Every time we turned off the truck we had to wait 20 minutes to let the "computer reset" before the truck would move. We left a lot of angry people at gas stations across five states. Threy claim on their website that their trucks are well maintained. I know this truck should never have been on the road. What the real "fun" was, the truck overheated about every 2 to 2.5 hours. We had to stop and refill the antifreeze every time. I spent $100 on antifreeze to make sure the truck kept running. The authorized Penske mechanic told us he couldn't see where the problem was so just keep filling it up. Our plan to travel 9-10 hours a day turned into 12-14 hours a day to stay on schedule and arrive in Oregon on time. It's a real experience hanging your backside off of I-80 and I-84 at all times of the day and night while you poor antifreeze into a truck. Those semis make a lot of noise as they roar by on the highway inches from where you're standing. Regardless of several calls to Penske I've not had but one call from their customer service department. I guess once they get their truck back they just don't care about their customers. V Keith

Would recommend this facility to anybody! I am recent college graduate and needed a place to store…read morefurniture while I temporarily moved back with my parents. My family had a good experience with them in the past, so I called them & it couldn't have been easier. Their insurance is affordable & I was able to have a quick turn around. I recently used their truck used for local moves & it was convenient. If you don't want to worry about your stuff, this is the place for you!

Excellent storage facility. The safety is 10 stars! Excellent service with the property mgr- Jared…read more Also they have a truck that they lend out when moving your stuff in which helped out a lot. Highly recommend.

Clean truck in good working condition and easy pickup/dropoff. All good. . I'd rent from Penske…read moreagain.

I chose Penske due to a sale they had that undercut everyone else for a long-haul one-way rental…read more This was trip 2 of 2 and I knew Penske's equipment was always top-notch. Upon arriving, I was a little worried but that quickly faded. During check-in, there were the standard questions but nothing like what I had been through with a competitor of theirs. When I went out to do the damage assessment on the nearly brand new truck, the owner found a decent amount of damage compared to most normal people (I use to be a damage assessor). He also went over the inside components like the lights, radio, etc. Awesome experience. The truck was a 16-foot 2019 GMC with 21k miles and climbed hills like a dream. My wife drove my F250 while I followed in the box truck and except for needing to slow down in corners (expected), I was able to keep up without issues. On my first trip, I used a COMPETITORS 26 foot truck and they gave me an 18 year old worn out diesel that couldn't climb hills if it's life depended on it (35mph, really?). They had also interrogated me on my insurance when I opted not to use theirs, making me fill out additional paperwork with my insurance information and such. While I'm not in Oregon anymore, I wish this location luck. Their customer service and truck quality is so much better than their competitors.

Quick pick up after reserving online, same day. The truck was clean, it came with the dolly. We…read morerent from Portland to Seattle. The ride was pleasantly smooth.

My wife and I just moved to the area after been living in Japan for over 16 years, and needed a…read moretruck to move a living room set that we had just purchased. Miss June, the Office Manager, was very gracious and accommodating to our early arrival and suggested a more adequate van to suite our needs -- saving us money towards the overall cost. Our move went very quick and smoothly, and we had a great experience dealing with Miss June. I highly recommend using the Sunset Mini Storage and Uhaul business to anyone in the Beaverton area.