1. U-Haul

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    Billings, MT

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    U-Haul

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - U-Haul

    Truck rental

    Trailer rental

    U-Haul Photos

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    4 years ago

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    Ask the Community - U-Haul

    Rent-A-Wreck

    Rent-A-Wreck

    (25 reviews)

    I am very happy with my experience here, not sure why there are a couple negative reviews…read more I called on a Sunday to rent an SUV because my wife's car broke down, we were in Billings from Glasgow, then headed to Great Falls for Dr's appt. The vehicle was ready in 5 minutes, they kept our disabled car and diagnosed it, for free!, I returned to retrieve our car and ended up needing to tow it back to Glasgow, so they rented me a U-Haul and trailer and loaded the car for me. All the rental cost's were average, but the service was great, and I delt with 3 different people. I would definitely recommend them.

    ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

    U-Haul - truck_rental - Updated October 2026

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