This place sucks. Yes I payed ally months there. Yes I did everything I was supposed to. Not worth…read moregoing into because of long story. BUT WOULD NEVER RECOMMENDED THIS PLACE. This is why we changed storage units. The one we have no AMAZING!!!

The staff is super friendly and easy to work with. They walked me through everything. The…read morefacility is clean and well secured, with lots of CC everywhere. Had a great experience and if I ever need storage again, I will be checking for availability here first.

I went to this place yesterday just to fill a small propane tank... the sign said open, all the…read morelights were on and there were 2 people inside. When I get to the door the woman said "we're closed." I said the sign says OPEN! She says, "well, we're closed." All I wanted was to get my propane tank filled which would have been less than 5 minutes but she just went back inside, shut off the lights and turned off the OPEN sign and walked to her car. SSOOOO RUDE. The young man that was with her also just walked to his car without saying a word. I will NEVER GO BACK. She needs to take courses on customer service. I would be embarrassed if she worked for my company and should be fired.

Very professional. Great service shop and trailer sales. I have purists new tilt bed from them and…read morealso had them service a used horse trailer I bought in Montana.

Five gold stars simply is not enough! These guys are amazing. We hauled a car trailer from Seattle…read morewith a bad coupling. Once we got to Billings we found them. Not only did they take care of us but did it at a reasonable price and out the door fast! These guys know their stuff and were above board and honest. Would definitely refer folks to them and use them again! THANK YOU GUYS! YOU ROCK!

I've been at this location twice now, once returning a trailer and today to purchase an item and…read moresadly both times I was served by the same male bald with glasses wearing a "Store Manager" shirt and was rude both times, treated me like I was a complete bother and never offered a greeting or thank you, just took the money. Sad that today'a world this is a common attitude. Will not return to this location.

What a joke. Came into this location looking to rent a truck and the staff was incredibly…read moreunhelpful. Before we spoke, the woman working the front curtly asked if we were here to buy packing supplies and acted inconvenienced when asked about truck rentals. There was a guy behind her loudly talking with a customer on speakerphone. We were told there were no available trucks nearby in the size we preferred, and that there may not be another one "for awhile" and left it at that. Looked online shortly after on the same day and there was one available in Laurel, booked it and picked up with no problem, with far better customer service than we received here. Unbelievable.

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

Horrible experience! I prepaid for a minivan rental for the week over Independence Holiday weekend…read more Fortunately, I called them the week before our Billings trip. They said they only have one minivan to rent and it was out on another rental and they didn't know when it would be back. They told me to find go to another rental car company. They promised to refund all my money but didn't. I had to submit a dispute with AMEX to get my money back. As far as I can tell, this is local franchise is a poorly run business. Never again!

Fantastic storage facility with helpful and knowledgeable staff. Highly recommended!read more

I didn't end up doing business with them...they were going to haul out a couch for a fair price,…read morethat I ended up donating. However, they were very responsive, easy to do business with, offered to still help, with short notice, should my friends not be able to get the couch out themselves. I will definitely reach out to them again if I need this type of service on the future.

From the owner: At Blue Freedom Junk Removal, we believe clearing out clutter shouldn’t be stressful or expensive…read more Licensed and insured we offer two simple options: full-service junk removal or convenient trailer rentals for DIY jobs. Any thing you need gone I’ll take care of. I love helping people who are downsizing and need to get rid of “stuff”. If you or your parents need help taking care of the clutter before it gets overwhelming let me help. It also prevents things like mice from making a basement full of stuff their home. If that does happen I can still help. I have all the protective equipment to handle a situation like that. I know it’s hard to let go of something’s but having someone like me who isn’t personally attached to items really does help. I have had people tell me they have a weight off their shoulders when I can be the one to dispose of it. Also trips to the dump are not easy so let me take that trip!