Wonderful staff in all depth. Was so wonderful. Very knowledgeable on every aspect of our RV we…read morebought. We brought our dogs and they gave them treats and water. Would highly recommend them to everyone they make you feel like family. Very satisfied customers Craig and Kim​

It's been a year since I let Pierce RV represent my motorhome for sale…read more With the understanding that all non camping items would be removed from it. Being an avid RV owner, I had camping chairs(2) tub style, 75' #10 wire cable, appropriate connectors for various parks across the country, 50amp, 30amp, 110v adapters, tool box with tools and electrical tester, 5 ton barrel jack, charger for E-bike(French made) had a hell of a time and expense getting a replacement. BBQ, drawer full of silverware and usual utensils. Dishes and pi s and pans all from Costco and it great shape. Tow ball for the insert. All of which I was told were not camping related. It Sat in their lot for 3 months and they told me I needed a new roof for $10k. I had a new roof put on the year before. I'm an old guy and old guys take care of their stuff and usually have everything they need before they pull out of the driveway. Really sad and disappointed in Pierce for being so dishonest. I have never heard a word from them after discussing this issue with the idiot I talked with. Needless to say, you have been warned.

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

My wife and I really wanted a new truck camper, and just didn't want to deal with pushing RV…read moresalespeople. We found Metra RV, and they were absolutely refreshing. There was no pressure to purchase. There was, however, lots of great information and advice from many of their staff - from sales, management, owners, and their service department. They all helped us make a great and informed decision. When we finally pulled the trigger and purchased our rig - it was about as easy as it could be. Everything really went seamlessly. We have been enjoying our camper ever since. Our salesperson, Tammy, did an outstanding job for us! The sales manager, John, was always there to make sure that all our needs were being met. The service department helped answer several technical questions that I know will help us in the future keeping everything running smoothly in the rig. My wife and I would purchase again from Metra RV. It was exactly the experience we had hoped to have!

Great place, my problem was blown fuse and could not use refrigerator. Started out just blowing…read moreoccasionally and then it would blow on insert. Called Kurt's on my way to Billings MT. Stopped in and he had it fixed in 15 minutes. Great guy, excellent mechanic. I highly recommend this business.

Kurt fitted me in quickly to work on my trailer and pickup's trailer brake. All the problems were…read moresolved within 3 hours. I was on my way safely. Before calling Kurt, I called around for help. Most people I contacted did not respond, too busy probably. The only person to reply offered me an appt well into the future. I thought the fee for services was very reasonable. I wouldn't hesitate to go back

I highly recommend this place of business if you need your RV or camper worked on! They are…read moreupfront and honest and that's something you don't find much nowadays. Thanks Tim for being a great example in the RV business!

Tim (and company) was super friendly and responsive. He got us in quickly and fixed our RV slide…read moreout. He is priced fairly, honest, and professional. We highly recommend!

He came out and checked out my motorhome on request and gave me a fair estimate. I scheduled an…read moreappointment and he was there the day of scheduling and did a really fantastic job on my motorhome. He does quality work and has sound advice. I'd recommend him to anybody. I am certainly happy. I found "I know a guy".

His service was fast and he did a great Job on replacing our slide seals , for a lot less than…read morecamping world quoted

Bought a $1400.00 tonneau cover with installation here. Cover had 5. yr. warranty. Only had the…read morecover for 7 months when driving down the highway, it came unlatched and started coming off. It had bent both ends where it latched and also bent out of shape in the middle of the cover. When I went to Northland to have them replace or repair under warranty, they immediately said it was an 'act of God' and they wouldn't warranty it. They said this without even looking at it. Both individuals behind the desk were extremely rude. Will never do business here again and won't recommend.

Excellent service and allowed me to buy the part with no up charge, have it shipped directly to…read moreNorthland and I was contacted when it arrived and install scheduled

Best service you can get these days. They accommodated meeting me on a Saturday morning. Made sure…read moreeverything worked and walk-through with me on the trailer. You don't get service like this these days. Highly recommend great product for a great price.

Great customer service and quick with getting me a trailer and getting what I wanted added to it…read more They even stayed open longer so I could pick it up that day. Good pricing too.

OMG ya'll we were in Billings Montana and two days away from leaving…read more I was already on Ron's waiting list, but I knew he was only about 1/2 mile away from our location. I called him and explained where we were and he fit us in his tremendous busy schedule, he fit us in and fixed our generator in about an hour. OMG this is such a weight off our shoulders because traveling from Montana too Texas, roads may be a mess and we didn't want to be stuck with no generator on the road again..!!!! Ya'll don't hesitate, call Ron, he's fair, prices are great, just can't beat it.

As Many RV owners will understand whether you are getting a little too old to want to do the…read morerepairs yourself, or young enough where you don't have the free time...Call Ron. I have had Ron take care of two issues for me in Billings while I was in Florida. He is Honest, Organized, Knowledgeable and Efficient. He will keep you appraised of the progress he is making and inform you of any issues encountered while performing your requested service. I have had multiple RV's through the years and consequently required various repairs from many different service organizations across the country. He ranks right at the top. You can feel assured that he will diagnose your problem and provide an honest opinion of what is required. Trust and Smarts can be difficult to find and Ron possesses both.