Rarely do I feel that a 5 star review is not nearly enough, but for Metra RV I certainly wish there…read morewas a way to go with more stars for this truly exceptional place. We had an RV that needed some complicated repairs/replacement to our solar system so we ended up spending a good amount of time here at Metra while our RV was being worked on. Absolutely everyone from every department was so kind and accommodating to us and our dog that it was actually a bit sad when it came time to leave our new Metra family. As nice as it is to have a friendly RV service center what owners really care about is the quality of the work being performed. Once again I wish I could give more than 5 stars for the service that we received. Blake has to be the most knowledgeable RV repair people that we have encountered, and, just like all the other people at Metra, he is super nice and easy to talk to. He explained everything that was done in terms that we could actually understand. Blake also had the foresight to build in a circuit breaker so that we would not have to climb under our low clearance rig to have to find the very elusive solar fuse. Thanks Metra RV Center, wish you were closer to where we live, we would love to have a RV service center as good as yours close by.

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

Wonderful staff in all depth. Was so wonderful. Very knowledgeable on every aspect of our RV we…read morebought. We brought our dogs and they gave them treats and water. Would highly recommend them to everyone they make you feel like family. Very satisfied customers Craig and Kim​

It's been a year since I let Pierce RV represent my motorhome for sale…read more With the understanding that all non camping items would be removed from it. Being an avid RV owner, I had camping chairs(2) tub style, 75' #10 wire cable, appropriate connectors for various parks across the country, 50amp, 30amp, 110v adapters, tool box with tools and electrical tester, 5 ton barrel jack, charger for E-bike(French made) had a hell of a time and expense getting a replacement. BBQ, drawer full of silverware and usual utensils. Dishes and pi s and pans all from Costco and it great shape. Tow ball for the insert. All of which I was told were not camping related. It Sat in their lot for 3 months and they told me I needed a new roof for $10k. I had a new roof put on the year before. I'm an old guy and old guys take care of their stuff and usually have everything they need before they pull out of the driveway. Really sad and disappointed in Pierce for being so dishonest. I have never heard a word from them after discussing this issue with the idiot I talked with. Needless to say, you have been warned.

OMG ya'll we were in Billings Montana and two days away from leaving…read more I was already on Ron's waiting list, but I knew he was only about 1/2 mile away from our location. I called him and explained where we were and he fit us in his tremendous busy schedule, he fit us in and fixed our generator in about an hour. OMG this is such a weight off our shoulders because traveling from Montana too Texas, roads may be a mess and we didn't want to be stuck with no generator on the road again..!!!! Ya'll don't hesitate, call Ron, he's fair, prices are great, just can't beat it.

As Many RV owners will understand whether you are getting a little too old to want to do the…read morerepairs yourself, or young enough where you don't have the free time...Call Ron. I have had Ron take care of two issues for me in Billings while I was in Florida. He is Honest, Organized, Knowledgeable and Efficient. He will keep you appraised of the progress he is making and inform you of any issues encountered while performing your requested service. I have had multiple RV's through the years and consequently required various repairs from many different service organizations across the country. He ranks right at the top. You can feel assured that he will diagnose your problem and provide an honest opinion of what is required. Trust and Smarts can be difficult to find and Ron possesses both.

I highly recommend this place of business if you need your RV or camper worked on! They are…read moreupfront and honest and that's something you don't find much nowadays. Thanks Tim for being a great example in the RV business!

Tim (and company) was super friendly and responsive. He got us in quickly and fixed our RV slide…read moreout. He is priced fairly, honest, and professional. We highly recommend!

Best service you can get these days. They accommodated meeting me on a Saturday morning. Made sure…read moreeverything worked and walk-through with me on the trailer. You don't get service like this these days. Highly recommend great product for a great price.

Great customer service and quick with getting me a trailer and getting what I wanted added to it…read more They even stayed open longer so I could pick it up that day. Good pricing too.

Great experience with David with DNA RV - solid guy, works hard and fair with pricing…read more Great communication. Highly recommend!!

Called multiple mobile RV services to replace my black tank valve and flush the tank. Most didn't…read moreeven answer or return my call. Called DNA and they came to our house in Colorado Springs in the evening AFTER driving back three hours from a job in Grandby. They were able to get the valve replaced and the tank flushed well into the evening (dark). Everything works great. David was educational and the price was very reasonable. Highly recommened.

When we went looking for an RV a couple of years ago, we called Bob at the Billings store. He…read morehelped us find what we thought was our dream fifth-wheel. One year later we realized that we made a huge mistake, because our fifth-wheel developed frame issues and was going to cost tens of thousands of dollars to repair. The manufacturer refused to stand by their product - but Big Sky RV stood up for us. They offered us a few options, one of which was to get a new trailer at a deep discount and taking our broken one in trade. They recommend the brand we have now. We love our new fifth-wheel and have had very few problems with it. When we do Kelsie and the rest of the staff have done their best to fix the problem or find a solution that hasn't cost us an arm and a leg. We live in our fifth-wheel full time and are on a fixed income so all their help is greatly appreciated. If you are in the market for an RV or need to service yours, I recommend you check them out.

Contacted Bish's for an insurance estimate on hail damage. In the beginning they were in constant…read morecontact, nearly every day. All estimates were conducted via virtual meetings and communications were text and email. They submitted their estimate with supplement to our insurance. For some reason our insurance sent Bish's the check for the supplement at this point Bish's hadn't done any work and were not in possession of the camper. Over the last four weeks I attempted multiple times to contact Bish's regarding steps forward etc. I never again heard from them once and still haven't as of today. I contacted our insurance company who stopped payment on the check. Very disappointed in Bish's and the whole experience.

This is so close to the used car sales business it's not even funny. Sales people cant show you a…read morerig without extracting data. Then can't leave the place without manager approval. I will never go there again. One saving grace was our salesman genuinely was disgusted with the process also.

Camping World in Billings saved us! We had a plumbing emergency hundreds of miles from home, and…read morethousands of miles from our destination. Our shower control broke and was shooting water into the shower non-stop, preventing us from using any water at all. They were able to work us into one of the bays inbetween other service appointments, fix our rig, and get us back on the road a few hours later. Everyone was super nice, we had complimentary coffee, hot chocolate, and popcorn. Give them a call if you need any work done on your rig.