Great place, my problem was blown fuse and could not use refrigerator. Started out just blowing…read moreoccasionally and then it would blow on insert. Called Kurt's on my way to Billings MT. Stopped in and he had it fixed in 15 minutes. Great guy, excellent mechanic. I highly recommend this business.

Kurt fitted me in quickly to work on my trailer and pickup's trailer brake. All the problems were…read moresolved within 3 hours. I was on my way safely. Before calling Kurt, I called around for help. Most people I contacted did not respond, too busy probably. The only person to reply offered me an appt well into the future. I thought the fee for services was very reasonable. I wouldn't hesitate to go back

This is so close to the used car sales business it's not even funny. Sales people cant show you a…read morerig without extracting data. Then can't leave the place without manager approval. I will never go there again. One saving grace was our salesman genuinely was disgusted with the process also.

Camping World in Billings saved us! We had a plumbing emergency hundreds of miles from home, and…read morethousands of miles from our destination. Our shower control broke and was shooting water into the shower non-stop, preventing us from using any water at all. They were able to work us into one of the bays inbetween other service appointments, fix our rig, and get us back on the road a few hours later. Everyone was super nice, we had complimentary coffee, hot chocolate, and popcorn. Give them a call if you need any work done on your rig.

I highly recommend this place of business if you need your RV or camper worked on! They are…read moreupfront and honest and that's something you don't find much nowadays. Thanks Tim for being a great example in the RV business!

Tim (and company) was super friendly and responsive. He got us in quickly and fixed our RV slide…read moreout. He is priced fairly, honest, and professional. We highly recommend!

OMG ya'll we were in Billings Montana and two days away from leaving…read more I was already on Ron's waiting list, but I knew he was only about 1/2 mile away from our location. I called him and explained where we were and he fit us in his tremendous busy schedule, he fit us in and fixed our generator in about an hour. OMG this is such a weight off our shoulders because traveling from Montana too Texas, roads may be a mess and we didn't want to be stuck with no generator on the road again..!!!! Ya'll don't hesitate, call Ron, he's fair, prices are great, just can't beat it.

As Many RV owners will understand whether you are getting a little too old to want to do the…read morerepairs yourself, or young enough where you don't have the free time...Call Ron. I have had Ron take care of two issues for me in Billings while I was in Florida. He is Honest, Organized, Knowledgeable and Efficient. He will keep you appraised of the progress he is making and inform you of any issues encountered while performing your requested service. I have had multiple RV's through the years and consequently required various repairs from many different service organizations across the country. He ranks right at the top. You can feel assured that he will diagnose your problem and provide an honest opinion of what is required. Trust and Smarts can be difficult to find and Ron possesses both.

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

My wife and I really wanted a new truck camper, and just didn't want to deal with pushing RV…read moresalespeople. We found Metra RV, and they were absolutely refreshing. There was no pressure to purchase. There was, however, lots of great information and advice from many of their staff - from sales, management, owners, and their service department. They all helped us make a great and informed decision. When we finally pulled the trigger and purchased our rig - it was about as easy as it could be. Everything really went seamlessly. We have been enjoying our camper ever since. Our salesperson, Tammy, did an outstanding job for us! The sales manager, John, was always there to make sure that all our needs were being met. The service department helped answer several technical questions that I know will help us in the future keeping everything running smoothly in the rig. My wife and I would purchase again from Metra RV. It was exactly the experience we had hoped to have!

Hanser's Automotive was great to work with. Fast, friendly…read moreservice. Wade towed us, and he was great! He was very efficient and friendly! I would definitely recommend them.

I purchased a front axle assembly for my f250 from hansers salvage in billings mt that came with a…read moreone year warranty. We had the axle put in and we to get the truck aligned and come to find out that the right upper ball joint was defective. That should be under their warranty but guess, they said they never sold me the axle with the ball joints, we'll that's not true. So instead of keeping their word they refunded me 75.00 towards the ball joint, that should say something that they knew they was wrong and they don't want to own up to that there was issues with the axle. Oh they was as sweet to me when I was buying something from them but when you go back with issues on the parts that you buy they are not very nice. All I have to say is from now on I will look elsewhere for parts even it's out of state. The same thing happened to my daughter on a part for her truck.

I went in to Jim $ Tracy's to get an alignment. I first went to a different shop. The first shop…read moretold me to take it to the dealer. That was out of the question. Ty truck has a upgraded suspension. I went in to Jim & Tracy's. They were very professional, low key, explaining the process. The next day I took my truck in for the alignment. I was in and out in 1.5 hours. Very reasonable price. I took the truck down the highway at speed. As good as new. I will be taking my travel trailer in to them for tires and checking the alignment. Very pleased with Jim & Tracys.​

Beware of double charge runaround from "2 business's" under 1 roof. $150 alignment for non…read morealignment issue they couldn't figure out. Never going back. When paying twice even the cashier was wondering how to charge twice. It was explained as "separate business ". Very scammy. I felt taken advantage of.

The 5 stars are for SERVICE at Lake Crystal: especially Liz! She persisted for almost FOUR (4)…read moremonths to get our new $100k Thor Class C RV working for us so we could actually USE it! (It was disclosed to us just after purchase that it had a 'control panel issue' that they would fix.) Nothing nice to say about Thor (who apparently doesn't have a QA Dept) & shipped this out with MULTIPLE problems but thank goodness for Liz at the Lake Crystal location! She has the patience of Job! Also shout out to her superiors Dayton & Chris for jumping in to finally get resolution! We are soooo glad to finally have our RV to use.

There's an old joke that the two happiest days in a sportsman's life are the day he buys a camper…read moreor boat, and the day he sells the SOB. I made the mistake of buying a brand-new Grand Design Transcend One camper-trailer from Bretz RV in Billings, and even the first day sucked. Before they get your money, everyone in the place flocks around you and offers your refreshments and kisses your butt. But once you sign the paperwork, you suddenly can hardly get the time of day. Bretz's "expert staff" hooked up the camper to the pickup for me and I made the mistake of not checking everything they did. Fortunately, I stopped down the highway out of town and did a walk-around inspection. There was no safety pin installed in the coupler latch; there was not even one present. This was a flagrant safety issue to myself, my wife, and everyone else on the road. Nor had the foot on the tongue jack been removed (the one with the big orange safety sticker on it that says to remove it). Worst off all, both of the hinged covers on either end of the sewage hose storage tube had blown off in the wind and the plastic collar that mounted the right end to the frame was cracked clear through and not holding anything. I found an extra safety pin in the truck, removed the jack foot, and zip-tied the storage tube back to the frame securely enough to get home. I had made it clear I wanted the camper to use on Forest Service and BLM roads, but they sold me a POS that couldn't even survive 50 miles on Interstate highway. I phoned and sent pictures to Bretz as soon as I got home, expressing my displeasure. Then the camper sat in the shed for a full month before they could get me in to fix the warranty work on the stinky slinky tube. Although I got calls from Bretz people in Billings, Missoula, and Great Falls, nobody called us that the parts were (finally) in, no one called to schedule the repairs; it took numerous calls from my end to even get an appointment to get the warranty work done. The day of my repairs another man was standing at the parts counter, very upset that the parts Bretz had supposedly ordered for him, and that he had driven all the way to Billings to pick up, did not exist. We had gotten there at 0900 (after a 3-hour drive) and the service people said they would call us when the camper was fixed. When we hadn't heard anything by 1300, we went to check. The work had been done for hours but no one had called us. I asked the same counter person I had spoken to hours before about extended trailer mirrors for the umpteenth time once again. What mirrors? There's a whole lot of tough shit in the paperwork. To buy a camper from Bretz, you have to fill out more paperwork than I did to enlist or buy a house. There's so much paperwork, in fact, that they apparently can't afford to even print it all as they also give you more on a thumb drive. The tome they did print out included one 5-page section where you have to initial some 24 separate statements that are all legal escape clauses for Bretz to weasel out on shit. Such as: "I understand that no verbal promises can be honored." A cynical person could read that as, "We outright lie to you." There's also stuff like waiving your right to a jury trial for any legal actions and signing away your right to a class action suit or arbitration related to your purchase in any away. I have to ask, if the dealer doesn't say or do a bunch of shifty, hinky shit to the customer on a regular basis, why is any of this even necessary? There were other problems with the camper, and the solar panel, but dealing with Bretz took so much time, money, travel, logistics, and effort that I eventually gave up on getting any advice, help, or repairs. Needless to say, the company they do financing through is pert near as crooked as a dog's hind leg, too. Go figure. Essentially nothing but a den of high-pressure thieves whose only goal is to separate you from your money, and then throw you under the bus.

Jeff is a lifesaver!! So my family and I were camping in Columbus for an event in our Keystone…read moretrailer when suddenly the air conditioner made some strange noises and then started blowing warm air. Since it was 102 out, this was a huge problem. I looked up the emergency RV technicians in Billings and of the few that I found only one was able to come with a new unit and fix our problem. Jeff from Montana RV repair and maintenance. Jeff really went out of his way to help us. Not only did he find a unit that matched mine, as this air conditioner issue did not happen until 3:30 PM on a Friday afternoon, but he came out after he put his kids to bed at 9:30 PM. So he arrived to do the work at nearly 10:30 PM. Not only was he willing to change the unit, but he took everything apart and looked at it and determined that the unit was perfectly fine, but what happened was the drain holes to drain the water produced were not properly drilled from the manufacturer and so the water was pooling up in the unit and causing it to not work properly. He fixed that problem and so instead of having to buy a new air conditioner, I was able to just get a little bit of work done and I saved a whole ton of money compared to a new air conditioner. Not just that, but Jeff was a really nice guy that our whole family enjoyed talking to you while he worked and we were very impressed with not just his work ethic but his honesty and his availability. Thank you very much, Jeff!

From the owner: We provide mobile ATV, RV, and UTV repair and maintenance services…read more Emergency repair services are available. If your matter is urgent, and you are calling outside our normal business hours, please leave a detailed message so that we can return your call as soon as possible. We do travel outside of the Billings area when necessary.