Wonderful staff in all depth. Was so wonderful. Very knowledgeable on every aspect of our RV we…read morebought. We brought our dogs and they gave them treats and water. Would highly recommend them to everyone they make you feel like family. Very satisfied customers Craig and Kim​

It's been a year since I let Pierce RV represent my motorhome for sale…read more With the understanding that all non camping items would be removed from it. Being an avid RV owner, I had camping chairs(2) tub style, 75' #10 wire cable, appropriate connectors for various parks across the country, 50amp, 30amp, 110v adapters, tool box with tools and electrical tester, 5 ton barrel jack, charger for E-bike(French made) had a hell of a time and expense getting a replacement. BBQ, drawer full of silverware and usual utensils. Dishes and pi s and pans all from Costco and it great shape. Tow ball for the insert. All of which I was told were not camping related. It Sat in their lot for 3 months and they told me I needed a new roof for $10k. I had a new roof put on the year before. I'm an old guy and old guys take care of their stuff and usually have everything they need before they pull out of the driveway. Really sad and disappointed in Pierce for being so dishonest. I have never heard a word from them after discussing this issue with the idiot I talked with. Needless to say, you have been warned.

OMG ya'll we were in Billings Montana and two days away from leaving…read more I was already on Ron's waiting list, but I knew he was only about 1/2 mile away from our location. I called him and explained where we were and he fit us in his tremendous busy schedule, he fit us in and fixed our generator in about an hour. OMG this is such a weight off our shoulders because traveling from Montana too Texas, roads may be a mess and we didn't want to be stuck with no generator on the road again..!!!! Ya'll don't hesitate, call Ron, he's fair, prices are great, just can't beat it.

As Many RV owners will understand whether you are getting a little too old to want to do the…read morerepairs yourself, or young enough where you don't have the free time...Call Ron. I have had Ron take care of two issues for me in Billings while I was in Florida. He is Honest, Organized, Knowledgeable and Efficient. He will keep you appraised of the progress he is making and inform you of any issues encountered while performing your requested service. I have had multiple RV's through the years and consequently required various repairs from many different service organizations across the country. He ranks right at the top. You can feel assured that he will diagnose your problem and provide an honest opinion of what is required. Trust and Smarts can be difficult to find and Ron possesses both.

Rarely do I feel that a 5 star review is not nearly enough, but for Metra RV I certainly wish there…read morewas a way to go with more stars for this truly exceptional place. We had an RV that needed some complicated repairs/replacement to our solar system so we ended up spending a good amount of time here at Metra while our RV was being worked on. Absolutely everyone from every department was so kind and accommodating to us and our dog that it was actually a bit sad when it came time to leave our new Metra family. As nice as it is to have a friendly RV service center what owners really care about is the quality of the work being performed. Once again I wish I could give more than 5 stars for the service that we received. Blake has to be the most knowledgeable RV repair people that we have encountered, and, just like all the other people at Metra, he is super nice and easy to talk to. He explained everything that was done in terms that we could actually understand. Blake also had the foresight to build in a circuit breaker so that we would not have to climb under our low clearance rig to have to find the very elusive solar fuse. Thanks Metra RV Center, wish you were closer to where we live, we would love to have a RV service center as good as yours close by.

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

He came out and checked out my motorhome on request and gave me a fair estimate. I scheduled an…read moreappointment and he was there the day of scheduling and did a really fantastic job on my motorhome. He does quality work and has sound advice. I'd recommend him to anybody. I am certainly happy. I found "I know a guy".

His service was fast and he did a great Job on replacing our slide seals , for a lot less than…read morecamping world quoted

Great place, my problem was blown fuse and could not use refrigerator. Started out just blowing…read moreoccasionally and then it would blow on insert. Called Kurt's on my way to Billings MT. Stopped in and he had it fixed in 15 minutes. Great guy, excellent mechanic. I highly recommend this business.

Kurt fitted me in quickly to work on my trailer and pickup's trailer brake. All the problems were…read moresolved within 3 hours. I was on my way safely. Before calling Kurt, I called around for help. Most people I contacted did not respond, too busy probably. The only person to reply offered me an appt well into the future. I thought the fee for services was very reasonable. I wouldn't hesitate to go back

James is the kindest man ever! I am from out of town and he took great care of me and my car…read more Excellent service for a very reasonable price. Thank you James!

He's honest, helpful, kind and dependable. I hate the area he's located in because it's so busy,…read morebut even that they deal with in a way that is as helpful as possible by pulling the car back out onto the street. I don't trust any other mechanic in town. You can trust that whatever he says is honest. I had Toyota tell me I needed $1200 of work for my head gasket, but I scheduled it with him and he called me to say I didn't need the work done at all--saying a car the age of mine just has some oil leaking but it was minor. I had the car another 8 years, and the only thing ever needing replacing was the starter which James did. I hope he never retires, I can't imagine trusting anyone else working on my car as much as I trust him. I know that if he says I need something done, I need it. On top of that, his prices are always very fair.

Joel, Bob and the crew are first rate…read more Professional, thorough and fair with the charges for the work done.

Josh is actually Joel. Sorry LOL I have continued to take my car to them and are satisfied at…read morethis point. When I get some money put together I will be bringing in my '88 Daytona Shelby Z. A mechanic friend worked on it and I think they may have "fixed" the repairs made by my now retired Dodge guy and now won't start.

I highly recommend this place of business if you need your RV or camper worked on! They are…read moreupfront and honest and that's something you don't find much nowadays. Thanks Tim for being a great example in the RV business!

Tim (and company) was super friendly and responsive. He got us in quickly and fixed our RV slide…read moreout. He is priced fairly, honest, and professional. We highly recommend!