Josh is actually Joel. Sorry LOL I have continued to take my car to them and are satisfied at…read morethis point. When I get some money put together I will be bringing in my '88 Daytona Shelby Z. A mechanic friend worked on it and I think they may have "fixed" the repairs made by my now retired Dodge guy and now won't start.

I was very disappointed by what I witnessed during my visit. An elderly woman was looking for a map…read moreand appeared confused. Instead of treating her with patience and respect, the cashiers were rude to her and even laughed at her. It seemed like she may have been dealing with memory issues or dementia, which made their behavior even more upsetting. Everyone deserves to be treated with kindness and dignity, especially elderly customers who may need extra assistance. Watching staff laugh at someone who was clearly struggling left a very negative impression of this location.

Brent and his co-workers took care of us in a semi-urgent situation during a long road trip and…read moremoved some work around to get us in and back on the road the same day. Excellent customer service, the nicest guys you could ask for. We fully expected to have to pay a little more for the rush job, but they instead gave us an amazing deal. Their shop dog Caramel is also adorable. Highly recommend their services for those in the area and for those passing through.

I absolutely loved working with Matt to get my truck fixed again. He was always up front about what…read moreneeded to be done, reasonable with pricing, and never pushed for unneeded work to be done. His garage reminded me of my family's so it was very comfortable to wait at. It's rare that I find an actual family friendly garage and this is it- all the men I met while on my numerous visits were very nice, didn't tell crass jokes, or even cuss! Work was always done in a quick amount of time and I loved that they allowed me to see what issues they were talking about while my truck was taken apart so I knew what was going on.

AVOID THIS AUTO SHOP AT ALL COSTS!!!…read more The mechanics at this shop are simply uneducated and unprofessional at what they do. I had trouble filling my car with gas. Every time I go to a gas station and start pumping gas into my car, the pump randomly stops but my gas isn't even close to full. So I had to continuously press and press the gas pump until my car was full of gas. So I took it to Reds to see what was wrong with it. The guy there said the Evaporation Canister and Vent Valve needed to be replaced. So I gave them permission to replace them. When they got it fixed I took it back to my local gas station and my car still had problems filling up with gas! I called Reds to set up an appointment to get it looked at again. So I had to drive all the way to their auto shop in Lockwood and drop off my car again. (I live in Billings by the way) The next day they called and said that they needed to install a vent hose in my car. I gave them permission to do so. After they installed it, they took my car to a nearby gas station at their auto shop and filled it with gas to see if it had any problems. Luckily it didn't. When I got to their auto shop to pay, they told me that they had to spend $10 to fill my car with gas to see if it was fixed. They said that I didn't have to pay for that. However, after I paid for the work to be done, I saw on the receipt that I was charged $10 for the gas that they put in. I then asked one of the mechanics if replacing the Evaporation Canister and Vent Valve was necessary to resolve the issue of filling my car with gas. He said that he wasn't sure and there was a chance that I didn't need to pay the amount of money that I did to get it fixed (which was $800). There was another problem that I had with this auto shop. I noticed that my car was leaking oil. I took it to Reds because they already knew about it when I bought my vehicle. They told me to bring it back to them if I noticed the leaking had gotten worse, which it did. I called and told them that I needed this leak fixed. They fixed it, but they replaced my breaks too, which I gave them NO permission to do so. I noticed this after I paid and received my receipt. They charged me an extra $368 for something I did not ask for. When I called Justin at the auto shop for an explanation and a refund, he said that I gave them permission to do my breaks, but I never did. I also called Eric, the owner of the shop, to explain what had happened. He never believed me and both he and Justin were unprofessional and rude in their responses. I would've never thought I would run into as much of an unprofessional owner and worker as Eric and Justin were. After all of this, I never got my money back. The employees at this auto shop are greedy and only care about your money. They don't care about you as a customer. This is the worst business I have ever been to and I will NEVER trust them with my vehicle ever again. Take your vehicle to another auto shop other than this one that will actually value you as a customer, won't rob you of your money, and will know how to operate a vehicle correctly.

Reds has worked on my granddaughters Jeep a couple of times in the last few years. Of course it is…read morealways a crisis when she gets a hold of me because the Jeep is not running. Well every time I have her take it to Reds they get it done and for a fair and reasonable price. The work that they do is awesome and they always let you know what they are doing and get your input The only place I would have work on her vehicle

We bought an RV--a Winnebago View on a Mercedes Sprinter chassis--and we lovingly named it…read more"Wombat." We adore the little tank, like seriously, to death. Then, for the last two weeks, Wombat and I got into a real toxic relationship with the onboard "good vibes" system. We went to Mercedes twice. Same story both times: a bunch of charging, a bunch of "we'll look into it," and absolutely no real solution--just money leaving the building at warp speed. So I convinced my hubby: "No more Mercedes." He agreed, and we went private. He found Quinn at European Performance. Quinn promised us a diagnostic on the DEF for free--which, naturally, my husband grabbed like it was a limited-edition coupon that might disappear. Mercedes in Billings wanted 2.5 times what everyone else was charging, so even the savings felt emotional. We pulled in, and before I could finish my seatbelt rant, Quinn had Wombat backed out and connected up. He ran diagnostics fast--like, "where did the time go?" fast. And here's the plot twist: the problem wasn't some rare unicorn issue. It was stuff that's extremely common on the Sprinter chassis... the kind that apparently no one can find or fix consistently. Fun, right? Quinn worked some magic, we got it sorted, and now Wombat is back to being the road-loving weirdo we know and love--no more drama, no more countdown, no more mystery warnings. So if your Sprinter chassis is throwing a fit go see Quinn. He'll get you back on the road without the repeat crash-and-paycycle. Wombat says thank you. And honestly? So do we.

Yeah, so, I have been told quite a few times not to go through these guys. The whole time I stood…read moreby them and were like "no, they are awesome.". Unfortunately, I have to say something because wow... I have taken my car in to these guys and they have done a good job fixing the things that I have paid for them to replace. However; here's the upsetting part... I took my car into them 3 times in a row telling them "it's running funny", "it's acting weird", etc. I also give them a little info... "while I was out of town I changed the spark plugs myself. You might want to start there, in case I did something wrong as I am not certified but they are. They assured me it wasn't the problem. They even said "It was driving fine, no issue." and to "keep driving it around until something popped up on the dashboard". Love that for me. Even told me that it "sounds" like and is "probably" a piston ring which would be a $8,000 fix. Went on a 1,000 mile (one way) road trip it almost gave out 35 miles before the destination. Thank you to new friends, I knew someone to help me. 15 minutes later... he SHOWED me that I, in fact, had forgotten to tighten my spark plugs. Also, thank you to my friends... even after pushing the car as much as I had... with a little bit of cleaning and proper putting it back together... compression test was perfect and she was running like normal. Beats $8,000 motor replacement... just saying.

He didn't use the proper tool to put my water pump on when he replaced my engine. He damaged it…read moreusing a hammer. I broke down on the road and it cost me $2,100 to repair the damaged he caused. He hasn't returned my calls or texts.

Very unreliable. Says he's coming & never showed up. I let it slide the 1st time, but then he…read moredidn't show up 2 more times. Never a call or text saying he wasn't coming. Very unprofessional!

On a family road trip our car was acting up and had stopped working, so we were towed to Heights…read more Dustin was so helpful talking us through everything they were doing to assess the problem and figure out how to fix it. Him and his team looked the car over and it turned out to not be a major problem at all. His honesty was refreshing and his assurance that our car was going to get us the remaining 900 miles home safely was comforting. We DID make it with no further issues. Thanks Heights!

I have been treated fairly and the guys are very friendly and professional. I highly recommend.read more

You walk into this place and immediately feel the "I voted for Trump and love the good ol' days"…read morevibe. But-they are super friendly and knowledgeable with great products. The interior is not the shiniest or cleanest of all. They offer free popcorn while you wait but I wouldn't eat out of that thing... nice gesture though!! I came in becAuse of some flat tires, they patched two holes for no charge and just said to come back when I needed new tires! I sure will. They have Hankook tires here which is what I prefer to use. Many other places in town do not. Will definitely come again.

Immaculate customer service. Angie is a hoot. It's a good shop for sure! I'm trust them. Walked me…read morethrough the repair I needed done before the alignment and really explained it for me. They've been.. patient with me.. I'll be back here for tires!

Have had a great experience with these guys, we bring all our vehicles to them. have had issues and…read morethey always made it right. very proffessional.

didn't fix shit on my truck and it broke down 3 hours after I got it back and lied about a bunch…read moreof stuff shop is a fucking joke Collin was very unprofessional and Jermey make sure I will never take car or truck there ever again wacth out cus I had to pay 2 grand to get my truck shipped bc they decided to lie about fixing shit shop is a joke