We stopped at this location on our way through town today…read more The service was fast, friendly, efficient and honest!! Loved the complimentary ice cream and coffee! Our oil change was done in a short amount of time and the price was extremely reasonable!! Great crew at this Master Lube!!

From the first person that greeted me to the last I felt very trusting and comfortable with this…read morebusiness. Everyone was very appreciative of my business and speedy about getting me back on the road. I'm going to go to the downtown location for the a detail. And will post about my experience. Thank you!

Every time I come to this store for service and/or a car wash, I remember how much the whole team's…read moreperformance is stellar. Great price and wonderful service. Last summer, while washing my truck, a metal pole fell on the top, leaving a dent that cannot be seen unless standing in the box. Rather than hiding or ignoring it, the team immediately reported it to me. I told them, "who cares; it's unseen and doesn't matter". They were so concerned about making it right by me. Impressive. Besides the efficiency and competence, careful attention to detail and doing everything right, I appreciate the redundancy this team practices to confirm the accuracy of their performance. My very favorite part of all is the diversity of the team here. Gender and race. LOVE it. The teamwork they display together speaks volumes for the management of this location. The note on the comment card needs to be read just to understand the positivity at this venue. I live in Castle Rock, yet plan as many oil changes, etc., as possible around my trips to Billings, just to be able to enjoy this experience. Well done everyone, always such a great experience! Thanks again, Bill

This is the only Master Lube I use. The people do such a great job, they check everything to a "T"…read more And they are so friendly!!!! They are the BEST!

Thanks to Shepherd and the crew for repairing my tire in a pinch and get me back on the road!read more

Eric is the best person when you have a problem with your car! As an 85-year-old woman, he takes…read moreaway all my worries, has his mechanics fix the problem and still treats me so well! The best place for me.

Quick and friendly service - Slight miscommunication…read more I came in around 4pm on a Tuesday for an oil change and was serviced immediately. I was out within 35 minutes. The techs were friendly (Christopher, Austin, and Ronald) and Darrell explained the full inspection in a respectful way that let me know what was going on without pushing additional services that were not necessary. Would be a 5 star, but had a miscommunication about their ability to install a front license plate that does not have pre-existing holes.

I've been on a roadtrip for over 2 weeks with my Mercedes Sprinter Winnebago Revel RV. I been…read moredriving for over 5k miles and its been over8k since my last oil change. I still have about 2k miles till I get home so I thought it was time for the oil change. I picked this jiffy lube because of its 5 star rating and there's a reason why. As I drove up Dylan the manager came up to me and advised me he had the oil but not the filter and directed my to a local auto parts store. When I returned and it was my turn he immediately started the process. His crew quickly and professionally did the job in over 98 degrees weather. I highly recommend this Jiffy lube!

Amazing service, these guys took care of me in a jiffy! With superb customer service and a friendly…read morewelcome since the get go! My go to shop! 10/10

Well, location was convenient..service was quick, Riley the very nice young man that checked me in…read morewas nice but the manager needs to get some customer service skills. I asked a question on tire rotation and he seemed offended that I asked if they balanced the tires. He snapped at me that Yes we rotate tires and its extra..well he seems as if he hates his job...he needs a lesson in customer service and being polite. Ugh I won't go back to that location again.

Had an exhaust problem while driving across the country and these guys saved the day! They were…read moreextremely professional, explained the repair in detail, and got me back on the road in no time at all for a price that can't be beat. Couldn't recommend them more highly!!!

Amazing service, had exhaust issues and they had me in and on the lift in 10 minutes or less. Great…read morecrew took us to see what was wrong before doing any work and explained everything along the way. 10/10 would recommend!

If you a) live somewhere without a car wash station, or b) are too busy, overwhelmed, out of…read morequarters/change, lazy, in a hurry, or just plain hate the idea of washing your own car, places like this are a guilty, kind-of luxurious spoil-yourself-adventure. Okay, maybe it's not really that exciting, but there's something about being able to stay in your car while you watch the water spray, colored lights, soaps, cleaners, and hear the rhythm of the spray on the roof all while your car moves along on its own. It's mesmerizing and almost a zen sort of thing. As a kid, I loved going through these car washes. It was a private getaway - except when my parents were yelling at me to sit still. Everyone knows what these places are and what they do: As you enter, the people leading you inside are spraying off the top layer of dirt or dust that's dulling that clear-coat finish. And, on the other end of the ride, there's someone to dry your car while you, if you decide to do it, vacuum your car and clean out the trash. It's easy. It's convenient, but as another reviewer pointed out, it isn't cheap. Maybe just sit in your car in the rain and you might get that same effect but without the cash outlay.

Blew off the hood decal, on a brand new (1000 miles) pickup, with their pre-wash pressure sprayer!…read moreThey said maybe they had to wash the bugs off - in JANUARY?! (Had to let a cuss word fly after that). Their remedy - this is covered by your warranty - but the dealership does not cover damage caused by personnel at a car wash! Particularly when the automatic car wash was not at fault, it was 100% the pre-wash sprayer guy who lifted the decal. Their staff need better training, you cannot put a pressure washer 2 inches away from a car! Not brilliant service at all. :(((

I started by shopping online on Friday 9/09/22. Found the tires I wanted and set an appointment for…read morenext weekend. Got a text from Erik within an hour letting me know that he could fit me in on Saturday 9/10 if I didn't want to wait. On Saturday morning he confirmed the tires so I headed down. He had me in and out in no time. The tire tech did a great job. My truck looks a lot better with bigger shoes. Will definitely come back when it's time for my daily driver to get new tires. Thanks Erik!

Excellent service, impressive integrity, great value! Erik…read moreand Jake responded promptly to my request to charge the A/C, replace the battery and solve the check engine light issue in my 2008 Mustang. The work was completed quickly after I approved the costs via a phone call from Erik. I picked up my car and drove to the grocery store whereupon the check engine light came back on when I left, so I immediately returned to Tire Rama. Right away Jake had the car back in the shop and the mechanic looked for the code to no avail. Erik had gone for the day, and I agreed to schedule a return appointment. I was prepared for having to spend more money, but within just a few hours Erik called to say they had replaced the aftermarket O2 sensor from Napa with the more expensive sensor from Ford and after test driving, was confident the problem was resolved and there would be no charge. I am very pleased to have my Mustang running smoothly again and grateful for the excellent service from the crew at Tire Rama. I'll be returning to Erik at Tire Rama on Grand for all my automotive needs.

While on road trip it was time for oil change for our pick up truck. This place was awesome and…read morereasonably priced. Friendly employees. Even replugged our electric trailer connection in pick up truck bed and did not charge. GMC dealership at home a month ago said they did that but it did not work when hooking up trailer. Highly recommend this Midas

Great service and friendly people. They also have fast service. They give me a great price for…read morerepairs.

I needed to get my car aligned while I had it in Billings today. I had an appointment at another…read moreshop but they refused to do it when they saw it had "cameras and sensors" that they didn't have the proper tools for. I called browns at 3:40 pm and at 4pm it's was being worked on. They did a good job and got it done by 5pm. Thanks!

Brown's Auto Repair (West End) was recommend to me by a friend that really trusts them. My…read moreexperience was that they were highly professional, courteous, kind and gracious. I would highly recommend them to anyone tired of being taking advantage of by the bigger auto sales dealership repair centers. Brown exceeded my expectations and now I AM A LOYAL CUSTOMER. Thanks, Manager-Chuck!