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    Willard's Garage Inc.

    3.5 (15 reviews)
    Closed Closed

    Services - Willard's Garage Inc.

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    12 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Review Highlights - Willard's Garage Inc.

    we worked with Kevin for our 40' RV, he was knowledgeable, friendly, patient and took the time to describe our issues in depth

    Mentioned in 2 reviews

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    Top Tech Automotive

    Top Tech Automotive

    (56 reviews)

    Driving across country is already terribly stressful. I found myself with a car that wasn't acting…read moreright late on a Saturday. I called and Darrin the owner said bring it over for us to look at it. Not only did he thoroughly diagnose it. He helped me personally get on my way and get myself together so I could continue even though my car could not. This shop is truly special and the community is lucky to have it. Walking in to the shop it felt like home with their God bless America signs, their food drive and their military first representative signs. I am a military spouse has been served 30 years in the Navy, so seeing this brought tears to my eyes and comfort to my soul. Don't hesitate to use this amazing place support this business that supports the community and personally takes care of their customers like family. Darrin without you and your crew I would not have made it that day, or even had hope to continue. I forever grateful! Kristin Stover

    Our check engine light came on and we have an extended warranty so we took it to the shop that was…read morerecommended by our warranty. Things started getting weird when the shop said they would call and they didn't. This happened 3 times. Then they said that they found work that needed to be done. They told us things were really bad, but provided no misfire codes they just said it was not running well. We had not noticed that it was not running well. Then he said that our catalytic converters were misfiring like a "mofo". He asked one of the techs to run the codes and this took over an hour. They could not find our keys. I offered to let them use our other set to get the codes for us. Then Lee was very unprofessional and was talking about how he was going to have to have a conversation with another tech who they suspected locked them in the tool box. He showed us the computer and it said that the catalytic converters were bad and misfiring. When he showed us the computer it said "(000 misfires)". Meanwhile the mechanic found that the transmission was leaking and that was approved by the warranty. Later in the week while they were working on that they found some other issues. While they were waiting for the warranty's answer they put the transmission back in and charged us for 3 hours of labor. Upon talking to the warranty company we found out that they approved to pay for those 3 hours as well so they were double charging. The warranty decided to cover it to cover us as their customer. we were later charged $268 in admin fees for 4 emails between the owner and the warranty company. The warranty company sent us time stamps on that conversation and it did not take all day like they said it did. On top of an admin fee and double charging we were charged $292.80 for them to clean the mud off the bottom of our truck, bolts "that were no longer usable", lines and fasteners, and removing dirt so the bolts would be flush. They also charged us $20 per bottle of cleaning supplies and they cleaned it using break cleaner, which is like $4. They said they gave us a discount, but their numbers were never matching up. It also took them 4 hours to run the numbers. We were told the vehicle would be done at noon and we called a little after noon to get an update. They told us they were still crunching numbers and taking the truck for a long test drive and it could be picked up in about 45 minutes. Over the course of the test drives while they had our truck they used close to a half a tank of gas. We got there around 1 and they were still running numbers. The owner showed us all of your emails and made himself sound good for "going to bat for us" even though we said we were cc'd on the emails. Then he gave us a tour of all their work to make themselves look good. He also admitted that our catalytic converter did not need changed. The numbers were not ready until a little before 4. Over the course of us working with them Lee mentioned multiple times how horrible warranty companies are and how he believes they are a scam. There were definitely some shenanigans going on at this shop. On top of this there was a little bit of cash in the center console that we forgot to take out and it is no longer there. Thankfully it was only like $25. There are multiple reviews stating that things were stollen. They have signs saying they are not responsible for lost or stollen valuables while the car is at the shops. We were assured that our truck was ready to go and should run great. They knew we were going on a trip across the state. We took off for our trip and the engine light came on when we arrived at our destination. We went to run the code and it was for the part that they had fixed. We called them as soon as they opened and told us to take it to an AAA certified mechanic in the area. They were thinking that the truck likely needed more transmission fluid. They said that torque converters come pre filled, but when we talked to another mechanic they said that is not true. We took it in and they determined that the transmission was shot. They also were trying to figure out the exact work that Top Tech did and upon looking at the invoice we got they told us we got ripped off. We asked Top Tech to communicate with that mechanic and they refused to call. We called Lee a couple times and he kept saying he would when he was not busy. The other shop that it was at called our warranty company and they decided that we likely could baby it home. Since Top Tech did not contact the shop like they said they would. We just paid the bill even though they said they would cover it, but they stopped communicating. We got outside Missoula and broke down. And then we took our truck to a mechanic that my family has used for years and they determined that the transmission was shot. They looked at the transmission and noticed that Top Tech should have also looked at some of the lines connecting the transmission because those were leaking.

    Willard's Garage Inc. - autorepair - Updated May 2026

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