Very professional. Great service shop and trailer sales. I have purists new tilt bed from them and…read morealso had them service a used horse trailer I bought in Montana.

Five gold stars simply is not enough! These guys are amazing. We hauled a car trailer from Seattle…read morewith a bad coupling. Once we got to Billings we found them. Not only did they take care of us but did it at a reasonable price and out the door fast! These guys know their stuff and were above board and honest. Would definitely refer folks to them and use them again! THANK YOU GUYS! YOU ROCK!

Jessica and her crew are top notch!!…read more Even when a problem comes up that's created by uhaul HQ, or issues that aren't under the control of the employees, Jessica and her crew jump through hips, bend over backwards, and move heaven and earth to fix the issues and make things right every time. Professional, friendly, Uber helpful and really wonderful people. We can't say enough good things about Jessica and the whole staff at 1515 grand uhaul and storage!

This place sucks. Yes I payed ally months there. Yes I did everything I was supposed to. Not worth…read moregoing into because of long story. BUT WOULD NEVER RECOMMENDED THIS PLACE. This is why we changed storage units. The one we have no AMAZING!!!

The staff is super friendly and easy to work with. They walked me through everything. The…read morefacility is clean and well secured, with lots of CC everywhere. Had a great experience and if I ever need storage again, I will be checking for availability here first.

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

My wife and I really wanted a new truck camper, and just didn't want to deal with pushing RV…read moresalespeople. We found Metra RV, and they were absolutely refreshing. There was no pressure to purchase. There was, however, lots of great information and advice from many of their staff - from sales, management, owners, and their service department. They all helped us make a great and informed decision. When we finally pulled the trigger and purchased our rig - it was about as easy as it could be. Everything really went seamlessly. We have been enjoying our camper ever since. Our salesperson, Tammy, did an outstanding job for us! The sales manager, John, was always there to make sure that all our needs were being met. The service department helped answer several technical questions that I know will help us in the future keeping everything running smoothly in the rig. My wife and I would purchase again from Metra RV. It was exactly the experience we had hoped to have!

I am very happy with my experience here, not sure why there are a couple negative reviews…read more I called on a Sunday to rent an SUV because my wife's car broke down, we were in Billings from Glasgow, then headed to Great Falls for Dr's appt. The vehicle was ready in 5 minutes, they kept our disabled car and diagnosed it, for free!, I returned to retrieve our car and ended up needing to tow it back to Glasgow, so they rented me a U-Haul and trailer and loaded the car for me. All the rental cost's were average, but the service was great, and I delt with 3 different people. I would definitely recommend them.

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

We bought a car from this business on 2/13/20 and were told by the two men working on this day that…read morethe car had a clear title. We found out that the car had a salvage title when we went to buy license plates on 3/23/20.

From the owner: Hitch N Haul does it all for the Billings, MT area with towing, auto repair, car sales, trailer…read morerentals, car rentals, U-Haul moving supplies, and hitch installation services.