I went to this place yesterday just to fill a small propane tank... the sign said open, all the…read morelights were on and there were 2 people inside. When I get to the door the woman said "we're closed." I said the sign says OPEN! She says, "well, we're closed." All I wanted was to get my propane tank filled which would have been less than 5 minutes but she just went back inside, shut off the lights and turned off the OPEN sign and walked to her car. SSOOOO RUDE. The young man that was with her also just walked to his car without saying a word. I will NEVER GO BACK. She needs to take courses on customer service. I would be embarrassed if she worked for my company and should be fired.

Very professional. Great service shop and trailer sales. I have purists new tilt bed from them and…read morealso had them service a used horse trailer I bought in Montana.

Five gold stars simply is not enough! These guys are amazing. We hauled a car trailer from Seattle…read morewith a bad coupling. Once we got to Billings we found them. Not only did they take care of us but did it at a reasonable price and out the door fast! These guys know their stuff and were above board and honest. Would definitely refer folks to them and use them again! THANK YOU GUYS! YOU ROCK!

My son and I picked up a cargo trailer yesterday from the U-Haul Center on Grand Avenue and were…read moreassisted by Luke, who was beyond friendly and helpful. This is a huge difference from the U-Haul Centers I've dealt with before in Surprise, AZ. Luke took the time to come out front and insure a proper connection between the trailer and my son's vehicle. He also made sure all of the brake lights and turn signals were operating properly. He did that all with an excellent attitude and a willingness to please. Luke deserves both a raise and recognition. Good job U-Haul Center of Billings!

I've been at this location twice now, once returning a trailer and today to purchase an item and…read moresadly both times I was served by the same male bald with glasses wearing a "Store Manager" shirt and was rude both times, treated me like I was a complete bother and never offered a greeting or thank you, just took the money. Sad that today'a world this is a common attitude. Will not return to this location.

Jessica and her crew are top notch!!…read more Even when a problem comes up that's created by uhaul HQ, or issues that aren't under the control of the employees, Jessica and her crew jump through hips, bend over backwards, and move heaven and earth to fix the issues and make things right every time. Professional, friendly, Uber helpful and really wonderful people. We can't say enough good things about Jessica and the whole staff at 1515 grand uhaul and storage!

I am very happy with my experience here, not sure why there are a couple negative reviews…read more I called on a Sunday to rent an SUV because my wife's car broke down, we were in Billings from Glasgow, then headed to Great Falls for Dr's appt. The vehicle was ready in 5 minutes, they kept our disabled car and diagnosed it, for free!, I returned to retrieve our car and ended up needing to tow it back to Glasgow, so they rented me a U-Haul and trailer and loaded the car for me. All the rental cost's were average, but the service was great, and I delt with 3 different people. I would definitely recommend them.

ALWAYS READ FINE PRINT AND CONTRACT OR THEY WILL SCREW U OVER! Their employees don't tell you vital…read moreinformation, like the time you pick up the truck is the same time u have to drop it off at. I set my time on it as a 5pm drop off when i did the pre-rental equipment verification and they said no it was supposed to be 10AM and tried to charge me an extra $33! Not only was the truck filthy(floor was like a gravel pit with pick flossers all over the floor) when i picked it up but i cleaned it and they had the nerve to charge me a $50 cleaning fee too! That fee should run on the person before me and they should have cleaned the truck up before they rent it out somebody else. I was taking gravel out of my shoes for days! Also, their communication skills are nonexistent. One time when I was on the phone with them I asked them a question and didn't hear them typing or hear them say OK let me look it up or anything. it just went dead silence so I asked again and they said hold on (very impatiently annoyed sounding and rude) I'm looking at it. Well I'm on the phone I can't see that you're looking at you've got to say something! They're just playing a bunch of idiots and they look forward to screwing people over. I will NEVER use their service again and I do not recommend them to anyone. I've never met a morr incompetent group of people under 1 roof and i stayed at the shelter last year!

Fantastic storage facility with helpful and knowledgeable staff. Highly recommended!read more

I didn't end up doing business with them...they were going to haul out a couch for a fair price,…read morethat I ended up donating. However, they were very responsive, easy to do business with, offered to still help, with short notice, should my friends not be able to get the couch out themselves. I will definitely reach out to them again if I need this type of service on the future.

From the owner: At Blue Freedom Junk Removal, we believe clearing out clutter shouldn’t be stressful or expensive…read more Licensed and insured we offer two simple options: full-service junk removal or convenient trailer rentals for DIY jobs. Any thing you need gone I’ll take care of. I love helping people who are downsizing and need to get rid of “stuff”. If you or your parents need help taking care of the clutter before it gets overwhelming let me help. It also prevents things like mice from making a basement full of stuff their home. If that does happen I can still help. I have all the protective equipment to handle a situation like that. I know it’s hard to let go of something’s but having someone like me who isn’t personally attached to items really does help. I have had people tell me they have a weight off their shoulders when I can be the one to dispose of it. Also trips to the dump are not easy so let me take that trip!