So happy with our decision to go with this company! Just moving to El Paso we collected bids for a…read morenew pool. From the very first meeting, we knew Silver Springs would be the company we trusted to complete this project because of their honesty and professionalism. At the time that we collected bides we were still going through the home buying & closing process. We knew that we were moving to El Paso, our home would be finished being build by (x day), and that closing would happen on (x day). However, we still hadn't fully moved to El Paso- in-fact we weren't planning on moving to El Paso for another month but we wanted to get started on our pool ASAP to avoid the bulk of the construction dust. To accommodate our timeline and our desire to get it done in the winter months, Silver Springs was able to go over the concept design virtually! They used 3D design tools and we were able to follow the design pitch flawlessly from the other side of Texas. We were also able to sign documents electronically so that the project could get started ASAP, prior to us moving to El Paso. Every Monday morning we would get a call from Julie, the front office assistant, with updates on the project followed by emailed photos of the current site. I attached a few of these pictures in this review. This really helped settled our nerves with moving and trusting a company that we really knew nothing about. Silver Springs was able to stay on their timeline for project competition regardless of the holiday schedule which was fantastic! The project was started at the end of September 2018 and completed in December of 2018. They also gave us two free classes of "pool school" so we would know how everything works and gave us start up chemicals including salt (we have salt water pool). We never had a problem with permitting, timeline delay, or project uncertainty. All we had was piece of mind. Silver Springs might not be the lowest bidding pool company in El Paso but if you want it done right the first time and remarkable customer service through the entire process, they are the company for you!

It took a year and a half to get a pool and I had to complete it myself. I never got a final…read moreinspection from the city because the building permit expired. I withheld the final payment because they were unable to complete the contract.

Very satisfied with my swim spa and the customer service is amazing, they are always available!!!…read moreAnytime I have questions or are needing service for my Swim Spa they have maintained same day service. For a family owned small business, they really make you feel like you're a priority.

Extremely disappointed with this hot tub store. I made the trip to the store on three separate days…read moreduring their posted business hours, and all three times the doors were locked. No sign, no explanation, and no indication of when anyone would actually be there. I was specifically looking to compare prices and shop around before making a significant purchase, but that was impossible because I couldn't even get inside. After wasting my time on three different visits, I've lost confidence in doing business with a company that can't be open when it says it will be. Very frustrating experience and a huge disappointment.

They don't answer the phone most of the time. When the main tec comes out he's rude and not…read morehelpful. Must be the owner's son because why keep that guy around?

If you use this company, it will cost you more to repair what this company does…read more I was told I needed new filters. After installation, George put in a whole bucket of DE powder. After he was gone, we could not get the powder out of the spa. Our spa was completely covered in green. Arneson would not return our calls so we could tell them what was wrong. We have to hire another company. The whole system had to be washed out with acid. It cost me more than Arneson to get it fixed.

These guys are very professional, and know what they're doing. After getting the shaft from another…read morecompany with shoddy work, . they were able to undo that mess and get my pool system working properly. I had another problem with a valve, and they came out and fixed it ASAP. They aren't the cheapest, but the knowledge and quality of work is well worth the extra money. I always learn something when they come. Highly recommended.

We used to give Azure 5 star ratings, we even referred business to them. Something happened later,…read morethey not consistent, our pool wasn't cleaned properly, we needed to replace a new pump at an exorbitant cost. Yesterday's service was strange. The fountain was left on, water level was low and the water ran all day and night, the pool was visibly dirty, there was no water going to the pump and the pump was running. Funny that our friends mentioned the same thing. They will be posting a review. The life of your pool and the machinery depends on the people you hire. Poor maintenance = More expense.

The employees were quick to offer helpful and friendly advice. Unfortunately, they didn't have any…read morepool pumps in stock but we were able to pick up some bromine tablets.

From the owner: Leslie's is your trusted neighborhood pool store in El Paso, Texas and a go-to destination for all…read morethings pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way -- in-store, online with easy in-store returns, or through the Leslie's app. And don't forget to join the Leslie's Pool Perks Rewards program for special offers and savings every time you shop.

Skuba Steve are a very bad pool service. It took them more than 6 months working on our pool and…read moredid not complete it. They have NOT answered our calls, never returned to complete the job and the paint they did on the pool is now cracking. We never treated them poorly even though they would take WEEKS to come by and attempt to finish the job. We have now hired a lawyer and will also make this company's poor work become public, especially with the behavior of one of their employees who mistreated an elderly man.

Great service highly knowledgeable. My go-to person for anything pool related. Reliable and…read moretrustworthy

You can schedule an appointment but good luck getting them to show up! The times they have showed…read moreup, they can't even diagnose the problem! Owner will promise to call you back but never does. He reminds me of a bad employee trying to run a business!

I've been a client of Veterans Pool Care coming up on 3 months and I can confirm that not only are…read morethey TRUE EXPERTS in their field, they are RELIABLE, HONEST, AND FAIR. They know the ins and outs of in-ground pool operations as they are knowledgeable and experienced in their profession. They are passionate about their business and their high ethical standards support their expertise. My pool looks like glass at each cleaning and remains see through to the bottom between weekly visits. My daughter loves swimming in her pool because she doesn't come out smelling like chlorine and NO RED, BURNING EYES. Her approval and satisfaction alone makes this one heck of a company. They are the best in El Paso, hands down. I plan to remain a client for as long as I have a pool. Thank you Jeremy and Becky!

I met the owner at my local Pinch a Penny. I recommended him to our next door neighbor, and we…read morecouldn't be happier. Jeremy and Becky do a FANTASTIC job, and do a very good job at explaining things. If you're looking for honesty and integrity, you've found it.

The Smock It team is a pool service I am able to recommend enthusiastically. They are very…read moreresponsive to customer needs. They provide excellent value to customers.

Came right away did a great job! Will hire them again! Nobody else could come so soon! Awesome!!!read more

Very detailed oriented. This landscaping company did very well and seemed to care. He was a bit…read moreslow but it was well worth the wait.

BAD BAD BAD! This guy did awful concrete!!! We already paid $5150 !!! He left lots of damage on my…read morehouse and big mess on my front yard! They didn't show up for remove all these garbage concrete they did and no refund money back!!! DO NOT DO ANY CONCRETE WITH THIS GUY!!!