I want to give 10 stars to Sharin Shogrin at Tyrrell Honda. She ALWAYS goes above and beyond to help every customer. I trust her with all recommendations she gives. She is a TRUE asset to the service department and dealership. PS: Stop by and ask for Bella, she makes the visit 100% worth it. read more

Just received service from Tyrrell Honda. On a road trip and Jonathan in Service squeezed me in when 3 other dealers would not accommodate. Well worth the drive to Cheyenne, which was a slight detour on my way to Mt Rushmore. Tyrrell did great work on my Ridgeline, possessed excellent customer service, fast, accommodating (sincerely appreciate this!), and good pricing. If I lived local, they would be the only place I did service. It's obvious why they have 4 star rating (underrated for sure). They have a nice selection of vehicles to purchase as well. Whether in need of service, new or used vehicle purchase, I encourage you to give them a try first. Your one stop shop. No need to go anywhere else. read more

Tyrrell Honda is fantastic! I highly recommend their services. Jonathan in the service department was so helpful when our 2016 Pilot broke down in Laramie and we towed it to Tyrrell in Cheyenne. We needed to have major engine work done. He helped us facilitate every aspect of the service and repair. When you need some work done on your Honda, Jonathan at Tyrrell Honda is the man! Thank You Jonathan! Thank You Tyrrell Honda!! read more

Sharon and Jonathon in service were awesome! I was from out of town and needed service for my wiper blade arm. They and the technicians at Tyrell Honda went out of their way to assist us. The part came in on the date promised and all were professional and very helpful on a late Friday afternoon. Great job from the Tyrell Honda team! read more

There service department is an unorganized mess. Set an appointment and show up only to be told no appointment on the books and part for a serious recall is not available. I had specificcally asked about the part because I am in a few owners groups and had heard there were delays. I was told they would call me if the part wasn't in. No call....then they acted like I should have called their parts department to confirm the parts availability. Isn't that their job??? During prior recall appointment for another issue the young boy/service writer made me feel like my 2019 CRVs issues were my fault, I was driving too slow??? I don't buy cars from there because they overcharge... I was going to service my car there but not now! read more

I was on a solo road trip back to CA when I experienced issues with my car. A Good Samaritan who assisted me in getting my car running again directed me to Tyrrell Honda. It was a Saturday when I finally arrived around 12:30 they were still open (thank goodness). Jonathan was incredibly helpful & kept me updated on the status of my car. About 1.5 hours later...car was ready & running smoothly & freshly washed. The 5 star rating was sealed when a few days later I received a call from Jonathan to make sure I arrived safely to my destination. Thanks Tyrrell for your excellent customer service! read more

Drove over to test drive a car but didn't even go in because no one in the dealership was wearing a mask despite the mandate. I've gone this long without getting covid not going to risk it by going somewhere they don't bother to care about the customers and their families. read more

We had a check engine light come on 3 days into our cross-country trip, about 100 miles from Cheyenne in the middle of nowhere. We were able to make it to the city and showed up at Tyrell at 8am on a Saturday. They diagnosed the problem, replaced a malfunctioning part and even cleaned our gross windshield for a very reasonable price. They were helpful and courteous and answered all my questions. After a reasonable wait, we were back on the road the same morning! read more

Stopped in to arrange financing for a leased Accord at lease end. I would like to thank Joel and Rob (the finance manager) for making the experience as painless and enjoyable as possible. I'm sure I'll be back soon for service on the vehicle. read more

We had a great experience at Tyrrell Honda! Rob Tessiatore was amazing! Very friendly and very knowledgeable. I would definitely buy from him again! The car checked out great and gets great gas mileage. Very happy! read more

These guys are awesome!! I got a great deal on my Honda when I bought it before Christmas. No pressure, easy going and super informative!! Do yourself a favor and buy your car here! I just had my first oil change and service is just as great as sales!! read more

Drove 2 and half hours to Cheyenne for a recall issue and to get my rear tires checked. Recall issue taken care of and found a nail in one of the tires. After I drove 2 and half hours to my home, still had issues with the other tire and another dealership found a nail in the tread. Called service department, the manager didn't seem to care and then I called the to speak to the manager of the dealership and I was put on hold. I drove specially to this location because I heard it was a good place. I had my family with me, what if my tire would've blown on my home? They didn't do a proper inspection and didn't seem to care afterwards. If you have a Honda and need recall issues fixed you have to go to Honda. But I recommend going somewhere else for services. read more

Took my car in for service on 9/11/14. Got new wipers, new battery, new front brakes and oil change. The customer service was good and the staff were friendly. The only two complaints I have is one they forgot to change the back wiper blade and the other issue is when I came home I had some oil leaking under my car. The leak stopped after a day. All the caps were on and nothing looked wrong. I'm not sure if they overfilled it or what...but despite these two issues, I still would get my car serviced here. I'm sure things will be better next time. read more

My Nissan needed an inspection for an oil leak. The guys at Honda found the problem which was from the other place where I got my oil change from. Did not charge for the diagnostic, just for the refill of the oil. Very friendly employees. Great job to Honda! read more

I've bought cars from this dealership back in the 1960's. I bought a new Honda Ridgeline, which I love. read more

While traveling through Cheyenne, we began experiencing car trouble. We took the car to Tyrrell-Doyle on a Saturday morning, where it literally died as we drove in the garage. We were greeted by the service rep, Geoffrey, who explained the mechanic was off on Saturdays, but would evaluate the problem and call us later. Geoffrey called within a couple hours to let us know that, as my husband suspected, the alternator had gone out. Geoffrey called around Cheyenne to locate the part and arranged for the mechanic to come in on his day off to make the repair. By 1:00 p.m., the car was ready and the cost was extremely reasonable. We were very impressed and grateful that Geoffrey (and the mechanic who agreed to come in) made it possible to get our car repaired so we would not be delayed until Monday waiting for an auto repair. I highly recommend this dealer for their excellent customer service - they went way above and beyond to help us out! read more

Well I went there a few times. The first time was to purchase 2 Honda's from them in August 2016 and they refused to do business with me or my wife. We were paying basically with cash. The were very pushy in financing internally with them when we didn't want it. So we went to another Honda dealership and spent about 65K for 2 vehicles. Then today I was forced to get a tire fixed on my Honda HR-V (Had less then 3K on the Vehicle). My original dealership requested that I go there since it was the closet one to us. We went in an spoke to service and knew we had to use the tire manufacturers warranty to fix it. The service personal told us that they could only work on vehicles that were purchased thru them. I spoke to Honda directly afterwards and they told that was not true. So needless to say I am really not sure why they don't want to deal with some people and not others. We were more than willing to buy a new tire and get reimbursed from the manufacturer. read more

Have not used them as of yet. I am going to go over and talk to them. I live in Laramie and have a Hyundai and have had nothing but problems re to another dealership in Cheyenne. I talked to a gal that works at Verizon and she told me to go talk to the folks at Tyrrell as they are the best of the best and really help you out and give you good service. I am going to do just that. Reading all the reviews on here, I know that I will. Probably this Monday. I cannot rate yet. read more