Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

Friendly service. Lowest prices in town. They can do oil changes, tires, windshields, and…read moremechanic work.

Avoid Cheyenne Auto Repair and Service. I brought my 2015 Subaru Impreza here to fix a failing…read morefront right wheel hub and a negative camber issue from a previous accident. Instead of properly diagnosing the bent suspension component, they just threw parts at it. They charged me $731 to replace both front control arms, which completely failed to fix the negative camber. They also charged me a $55 diagnostic fee to "inspect tires and check for cause of uneven wear," and then completely failed to fix the problem causing the uneven wear. To make matters worse, they returned my car with extensive body damage that wasn't there before. There are strange, veiny scratch marks everywhere across my front left quarter panel and the driver's door. I have no idea what happened while my car was in their bay, but it is entirely unacceptable. Mechanically, their work was just as careless. They handed the car back to me with a crooked steering wheel. They didn't perform an alignment after replacing the control arms, which is basic mechanical negligence and will quickly ruin my tires. In fact, on the invoice written by John and Will, they actually printed "DOES NOT include alignment" for the control arm replacement - admitting they left a major suspension job incomplete. When I asked about it, they told me to hold off on the alignment until I paid them to replace both front wheel hubs. Wheel hubs do not need to be replaced in pairs, and replacing a hub doesn't affect alignment anyway. They failed to find the actual bent part, scratched up the side of my car, and tried to hold my car's drivability hostage with terrible mechanical advice to upsell me on unnecessary work. Take your vehicle to a real shop that respects your property and doesn't try to scam you.

We had to get a sensor put in our car in the passenger seat so that if there was an accident, the…read moreairbag would come out on the passenger side. They had to order the part which took quite a while to get in, but they kept our car in the garage out of the elements and we appreciated that and then they finish the job and called us and it works. As far as I know it works perfectly I hope we don't have to find out, but the little light is out now so that's a relief and we've had them do oil changes and other things through the years and we've been very very pleased with them.

First time ever visiting Take 5. I didn't realize you stay in your car during the process. Talk…read moreabout a 5-star experience. I was treated like a VIP every step of the process. The team who worked on my car to change my oil were like a NASCAR pit crew --all members working in an orchestrated manner. I was kept informed during the entire appointment and given the opportunity to make decisions based on their findings. I was preparing to take a road trip in the morning and a fuel optimizer was recommended. I usually get my oil changed at a business downtown but because I have to give up control of the car, I was never 100% sure if the cabin filter they'd show me was just an old filter they showed customers to make them buy a filter. It could be totally legit but there's no way to really know--unless you visit Take 5 where they show you everything from the dipstick and oil reading, to the cabin filter, and inflating my tires.....and two managers checking in to see if I was given top tier service. Not just yes but "heck yes!" This place sets the bar for outstanding customer service ---and they even graciously gave me a generous discount!

My dogs love going here. Its the only place they dont bark at the associates that are always…read morehelping me understand my car. Good working team. Thank you to everyone, i wish you all the best at the new store when it opens.

I went here to get a set of tires and the guy worker in the garage climbed right in my truck with a…read morelit cigarette!! When I said something they acted like it was nothing. My truck stunk for a month!!

I made an appointment to get 4 Tires that I purchased online mounted and balanced. While I was…read morewaiting it seemed to me like it was taking a little long to mount them. Bryce updated me on the job progression and told me that due to my Custom rims it was a longer than normal job. He explained the set up they had to use in their machine and how they have to keep resetting it every time the arm caught on the rims. Since they were using a plastic piece to protect the wheels it was catching quite a bit, so with my wheels it wasn't just a "slap them on job." I appreciated Bryce's honesty and the fact that he and his guys took care and every precaution to protect my wheels, thank you for that. With that in mind I definitely didn't mind the extra wait time. I definitely recommend Tom The Tire Man, and will give them my business in the future.

It was Sunday morning as we were traveling to California from Iowa. As we were travel on I-25 we…read moreexperienced a flat tire (a piece of metal 4" long penetrated the rear passenger side tire). We pulled over to Loves Fuel depot on I-25 and they recommended Grabers Diesel Repair. The Graber team removed the tire, the metal, and used a repair plug but the hole diameter was too large so they installed the spare tire. Then they called several tire shops in Cheyenne and found a Firestone tire shop which was open. All in all, Grabers' spent about an hour plus with us and didn't charge for their time and materials. We are truly blessed by their kindness and support. I strongly recommend anyone in need of support to visit Grabers Diesel Repair. Barry

Came in for airbags leak and had to replace them but the service was impeccable the wait time was…read morevery minimal and repairs done in no time. Getting me back on the road which we all know time is money for us truckers. I would highly recommend there services if your in the Wyoming or Colorado area

3 days road trip to visit Relatives on the Westcoast is nothing worse than having a vehicle…read moreproblem. Flat tire on the trailer on the 1st day and 2nd day engine light came on. We were on I80 just passed through late afternoon when engine light came on, 15 miles out of town we turn around and my wife contacted them. They said bring it in and we can check it out for you. They diagnose our truck and told us that they couldn't work on it until the following week, but if we can't wait we would still can drive our truck and in a slower drive. He assured us that we would be able to make it to our destination if we take easy on the truck and we did. They didn't charge us for anything and told us have a safe trip. My family are forever grateful for their professionalism and great customer service. I would highly recommend this business to anyone. Mahalo and Thank you

Want a trustworthy mechanic and body shop that will be on your side? This is the place. While they…read morewere getting body work done that the insurance "preferred" shop said was unnecessary, I asked them to replace the battery in my Subaru. To my surprise, they called and said it really only needed a good charge and would probably last a couple more years . My F-150 mysteriously refused to start and I had it towed to them. They did diagnostics and found a really expensive fix, then found online that many people had the same issue and it came down to an inexpensive fuse that went bad. Six months later, it still runs like a top for $50 instead of the $1,500 they could have charged. I've recommended them to several friends and family members and heard the same type of stories from them. They are a decent bunch of folks who live up to the Golden Rule.

I received an estimate from Js Repair but did not have them do the work. They were courteous and…read moreprompt.

I have only spoken to the owner. But as a woman who has had…read moremen speak to me like I'm ignorant about cars...it was a Refreshing change to speak to him. He was respectful while listening. And I've Already let the other Women in my community know about him. I forsee Many of us going to him for vehicle repairs.

Professional and thorough with costs known up front. No surprises. Their bedside manner may not be…read morerefined but the work is.

Charged over $1,400 for brake job and oil change . Was quoted $700 over the phone after initial…read moreinspection . Charged for 6 quarts of oil when truck only takes 5. Also 68.00 Charged for shop supplies ? Service manager said it was for brake cleaner and credit card charge ? WTF ? I believe this shop is dishonest and will absolutely never do business here again !