Still owes us a refund check from over a year ago. I've been trying to be in constant communication…read morewith unanswered messages, and supposedly a refund check was sent and "lost" in the mail. Massive frustrations and the fact they still owe us money for over a year and keep jerking our chain making false promises. The car they "fixed" died again from the same issue two months later after multiple delays in the first place. Now they tell us we will get our money back and still no check. Truly believe they keep saying things just to keep us off their back without actually doing anything productive. Car was taken to them December of '23.

This shop is terrible!! They've had my car for three weeks now. It took them one week just to look…read moreat my car. Two weeks ago, they called with and estimate of $537 to replace the front crankshaft seal and replace the oil pan gasket. So I agreed to get the work done. They had my car for two more weeks and the repairs didn't get done. Yesterday, they called and said my car still wasn't done. When I asked what the total cost would be, they said the total charges were $650!! I checked the price of the parts - $18.00 for the seal and $20 for the oil pan gasket. Don't take your car to this shop. You will be sorry you did.

Just had my truck lifted here. The guys are super easy to work with, the job was done well and I'm…read morevery pleased. Thanks to Paul and Garrett for all your help. I highly recommend them.

I purchased a Tonneau cover for my truck and had D's 4 wheel drive install it. When I called to…read moremake an appointment they were not only courteous and professional but got me in the following day. When I picked up my truck, the owner (Paul) walked me through how to utilize the cover. I will definitely be returning for future projects on my truck.

Professional and thorough with costs known up front. No surprises. Their bedside manner may not be…read morerefined but the work is.

Charged over $1,400 for brake job and oil change . Was quoted $700 over the phone after initial…read moreinspection . Charged for 6 quarts of oil when truck only takes 5. Also 68.00 Charged for shop supplies ? Service manager said it was for brake cleaner and credit card charge ? WTF ? I believe this shop is dishonest and will absolutely never do business here again !

We started with another repair shop, they couldn't fit us in on our traveling time schedule. So we…read moredrove to Patriot Diesel Service. We pulled in with an oil leak problem on our Class A Coach (diesel) . We are traveling through Cheyenne, WY area and crossed our fingers we could get someone to handle this issue on a short notice. My husband walked in and spoke with Don & Josh. Great guys !!! Asked a few questions, they said... pull on in. If not today, definitely tomorrow morning. We were fine with that. But.... they were able to get the Coach diagnosed with an oil pan gasket leak & was fixed by the end of the same day we pulled in... amazing service !! It was late, so they let us park outside the gate to spend the night, we left 7:30 next morning to continue our trip. Great service & GREAT Staff. Don & Josh and the team were great, made us feel welcomed & at ease with their knowledge. We are very happy. Thank you... thank you... THANK YOU !!!

In the middle of our trip across the country, our rv started making this funny noise. Called to see…read moreif they could check out the noise and fix it. Ann was super friendly and truly wanted to help us. She had us drive over to the shop and her foreman looked at the engine and found the problem in less than a minute. There were mice in the blower fan. The foreman cleaned out the fan and sent us on our way without taking any payment. Great experience!

I was very pleased with their fast, professional service, great customer service, and honesty. Good…read moreprice for oil change (gold packet). I left knowing the job was done right and my car is safe to drive! I will be back for any other service the car needs. Thank you! Michele

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

It was Sunday morning as we were traveling to California from Iowa. As we were travel on I-25 we…read moreexperienced a flat tire (a piece of metal 4" long penetrated the rear passenger side tire). We pulled over to Loves Fuel depot on I-25 and they recommended Grabers Diesel Repair. The Graber team removed the tire, the metal, and used a repair plug but the hole diameter was too large so they installed the spare tire. Then they called several tire shops in Cheyenne and found a Firestone tire shop which was open. All in all, Grabers' spent over an hour with us and didn't charge for their time and materials. We are truly blessed by their kindness and support. I strongly recommend anyone in need of support to visit Grabers Diesel Repair. Barry

Courteous and honest repair shop. I made reservation to have brake pads and rotors replaced after…read morehearing a squeal from from end while applying brakes. Graber mechanic inspected pads and rotors then called me to say I did not need to replace anything, I must have picked up some road dust, maybe while driving through New Mexico and Texas, but anyway they saved me $1500. The courtesy inspection they perform that is included with oil/filter change is very thorough. Antifreeze topped off, brake fluid topped off, transition fluid inspected, rear differential found pinion leak, topped off, took nearly three quarts of fluid. Also check all running lights, plus lube job So gratefully for the Graber team helping us put while on an extended rv trip.

Where to start?... I've had Excellent service for at Big Al's for years! I've been taking my…read morevehicles to Big Als for about a decade now. I can't say enough good things about this business. They have always fixed me up. Skilled mechanics, knowledgeable front office that's friendly and always have communicated with me all the way through the repairs. I've had work done on my diesel trucks, an Acura, and my Toyota. I've even had them work on my 78 Camaro that was a nightmare to diagnose. They chased down the problem and fixed it properly. 3 other shops failed to find the problem but they found it. Not only are they a family business but they've always listened and communicated so well. They have warranted several parts over the years no questions asked. From towing , technical repairs to gremlins on my classic car. These guys and gals deliver every time. They are a successful shop and they'll have cars stacked up out front and they motor thru the work. My vehicles have always gotten handled in an appropriate amount of time. Big Al's has always repaired the my vehicles well. Great team mentality!

Big Al's has been servicing our classic cars for several years. They are beyond professional and…read morereliable. Classic cars can be difficult to work on, and in many cases require specific, unique parts. Andy and his team have always sought the best and most reasonable parts/repairs necessary. In many instances, their technicians have gone above and beyond to make sure our valuable collectibles are in safe, working order. Highly recommend!

We were traveling though on the way to washington and they made time to get our trailer in and were…read moremore than pleasant to deal with.

I did not end up needing this shop/ parts store, but I just wanted to say that they were super…read morehelpful, had the part for my work trailer in stock that I needed, and were even able to point me in the direction of a parts store much closer to me that had the part we needed in stock!! Thank you so much for helping get our driver back on the road!!