Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

Friendly service. Lowest prices in town. They can do oil changes, tires, windshields, and…read moremechanic work.

Avoid Cheyenne Auto Repair and Service. I brought my 2015 Subaru Impreza here to fix a failing…read morefront right wheel hub and a negative camber issue from a previous accident. Instead of properly diagnosing the bent suspension component, they just threw parts at it. They charged me $731 to replace both front control arms, which completely failed to fix the negative camber. They also charged me a $55 diagnostic fee to "inspect tires and check for cause of uneven wear," and then completely failed to fix the problem causing the uneven wear. To make matters worse, they returned my car with extensive body damage that wasn't there before. There are strange, veiny scratch marks everywhere across my front left quarter panel and the driver's door. I have no idea what happened while my car was in their bay, but it is entirely unacceptable. Mechanically, their work was just as careless. They handed the car back to me with a crooked steering wheel. They didn't perform an alignment after replacing the control arms, which is basic mechanical negligence and will quickly ruin my tires. In fact, on the invoice written by John and Will, they actually printed "DOES NOT include alignment" for the control arm replacement - admitting they left a major suspension job incomplete. When I asked about it, they told me to hold off on the alignment until I paid them to replace both front wheel hubs. Wheel hubs do not need to be replaced in pairs, and replacing a hub doesn't affect alignment anyway. They failed to find the actual bent part, scratched up the side of my car, and tried to hold my car's drivability hostage with terrible mechanical advice to upsell me on unnecessary work. Take your vehicle to a real shop that respects your property and doesn't try to scam you.

We had to get a sensor put in our car in the passenger seat so that if there was an accident, the…read moreairbag would come out on the passenger side. They had to order the part which took quite a while to get in, but they kept our car in the garage out of the elements and we appreciated that and then they finish the job and called us and it works. As far as I know it works perfectly I hope we don't have to find out, but the little light is out now so that's a relief and we've had them do oil changes and other things through the years and we've been very very pleased with them.

I took my car to the auto shop, because last night, in the freezing rain, my driver's side…read morewindshield wiper quit working. I crept my way home & called the shop 1st thing this morning. They told me to bring it in @1pm & they'd check it out. I wasn't there 20 minutes, when they return my key, said it was good to go... no charge... all they had to do was re-set something, & that was it... quick, easy, & inexpensive. Just what I had prayed for. HALLELUJAH-AMEN!!! So, if you ever need an auto repair shop, ARS (in Fox Farm, just off of the So.Greely Highway -- ARS is THE place to go. It's the only shop I've taken my vehicles to in over 25 years!

ARS is the best auto mechanics shop around! My cousin recommended them and uses them for all his…read morefamily's vehicles. SOOO much better than any of the chain places. You're treated like they really want your business! They're friendly, honest, efficient - all that and prices are reasonable! They fix it right the FIRST time (and do oil changes). They took my grandkids' Honda that Firestone had failed at and left a mess, and they had it back on the road in great & safe shape!

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES!!! They had my vehicle for about a month and…read moreplayed around about dealing with the warranty to get it fixed. I finally had it moved to another repair shop and they hit me with $142 diagnostic bill before letting the vehicle leave the shop. They are terrible to deal with and luckily I had another vehicle available for use or I would have been out of a vehicle for a month +. There was other issues such as not having anyone answering the phone and not getting back to you when they say they will. I will never deal with this shop no matter what.

I don't even know where to begin. If you have an issue with your vehicle and need to have it looked…read moreat, look no further! These folks are the real deal. Customer Care doesn't even begin to describe the above and service they provided for our family and our vehicles we've taken there over the years. They are fantastic, professional, and they won't do a half a$$ job and empty your pocket book. The follow up attention alone is worth giving them a call. I really don't see us taking our vehicles anywhere else. We are loyal customers for Life, or as long as we live in Cheyenne!

CUSTOMER REVIEW!!! I went into Midas here in Cheyenne to get…read morea routine oil change and the end result was them incorrectly performing the maintenance causing me to go get it fixed two days later. I went in on Saturday, drove to Denver and back, and then Sunday night my car started making a rattling noise and my oil light began to flash. I went straight home and checked underneath the hood and my engine was smoking and my oil had completely drained out of my car. Turns out, they poked multiple holes in my oil filter with pliers which led to my car to be completely drained of oil. I obviously took it to a different mechanic to get the cost of damages and report of what caused my car to stop running properly because I read other people's experience of oil shops like Midas trying to beat around the bush and blame the customer for a damaged engine. I went into Midas to respectfully ask for a refund and reimbursement for the damages because I refused to pay for something that a "professional" should be able to perform without mistakes. I was very respectful going in, however, Tyler at Midas was very condescending and rude. Midas was persistent and tried telling me that my 2015 car required full synthetic oil (when I know you don't have to use synthetic oil if you haven't in the past), so at that point I got the idea they are only out to get your money. He told me that "I wasn't going to get a free oil change" and since "he wasn't the one to perform the oil change" it wasn't his fault. He proceeded to tell me that it's their policy to only give refunds if I brought my damaged car back to Midas to assess the problem. I informed him that no person in their right mind would bring their car back to the shop that caused major damage in the first place. I am waiting to receive information on whether or not my engine is cracked or damaged in any way possible. I think it's important for me to let everyone know that this company only cares about money and is very disrespectful when it comes to customer service. My boyfriend and friends have been very loyal customers to Midas, however, after this days' worth encounter, none of us will be using their services and to everyone else I recommend you do your own check after ANY service they perform to make sure they performed it correctly. I also read other reviews from this specific Midas and Tyler has been rude and treated customers poorly in the past, so I recommend speaking to someone with a little more respect. At this point it's not about the money that I missed out on, it's about the principle of the situation and how poorly I was treated. I had to reach out to corporate to get this situation handled appropriately and am very upset about how Tyler treated me and the poor customer service I received.

We were traveling through Cheyenne and needed some help with a loose bolt and got there 30 minutes…read morebefore they closed and they were not willing to help. They already put cars in the bays and didn't want to move one...what poor customer service.

I'm a single woman. I've been going to Buck's for a few years for oil changes. This past holiday…read moreseason, in December, I called and asked if I could make an appointment for a "checkup" to make sure my car was safe to drive long distance. They looked over everything, and I waited in the office, which is enjoyable in itself. When they were done I had my credit card ready, but they didn't charge me. Buck is this amazing man who calls me "Kiddo" and helped me feel safe for my holiday travels. But that's not all. I made another appointment for yesterday and Buck took care of everything; he found the part I needed, and worked with my schedule. I picked up my car today, and a couple of hours later I was driving it and heard an odd sound. I called them and was told to bring it in and they would look at it to see what might be the problem. They looked over everything, found the problem, and fixed it. This is the best service I have ever had from an auto repair shop. Most importantly I know that Buck cares about his customers and has made sure I felt safe on the road. I highly suggest that any single woman, with auto repair needs go here, they will take care of you and will absolutely not take advantage of your pocket book.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Best price in town for a tire swap, and very efficient! They were also very nice! and fast!read more

We had a low tire on our class c. I called them and they were willing to see if they could inflate…read moreit. In the process they discovered that the inner tire on the duelly was actually the problem and the other tire was taking all the weight of that side. The inner tire had a chunk out of it and wasn't repairable. They had a replacement for it at a reasonable cost and we were back on the road in about 30 minutes. I appreciate that they looked at all tires and didn't just add air to the outer one.

Best tire service in Cheyenne, Wyoming. Walked in there with a punctured tire walked out 20 minutes…read morelater and clean as new. 26 bucks easy deal!!!

had a great experience with Jose today who was very helpful with knowledgable data on how AAA-CO…read morewould handle my long-distance towing claim as i tried to make an expensive decision. this has not been my experience with (happily rare) other towing companies .highly recommended!

Unfortunately, we had an issue with our vehicle that required it to be towed to this garage on a…read moreFriday night. We understood that it likely wouldn't be looked at until the following week, and we were completely fine with that. The problem was the lack of communication. We never received a call or update, so I eventually had to call the shop myself to find out the status. I was told I would receive a call back, but that call never came. I ultimately had to go to the business in person just to find out what was going on with my vehicle. I was given very little information about the actual problem, but was quoted nearly $9,000 for the repair. We decided to get a second opinion and took the vehicle to another mechanic. They diagnosed the problem and had the vehicle repaired within two days, for less than half of the original quote. Unfortunately, based on our experience, I cannot recommend this shop. The lack of communication, limited information provided, and significant difference in the repair estimate left us very disappointed. There are other shops that provided much better service and were able to properly diagnose and repair the vehicle in a timely manner.