I purchased Weatherpeak Tires from Fatboys Tire, and after only 30K miles, they needed to be…read morereplaced. Fatboys would not process a warranty refund. They did NOTHING, and never called me back! So I went to Discount Tire and they said "No problem!" Discount calculated a generous refund for the lousy Weatherpeak tires, and an hour later I have new Michelin CrossClimate tires on my vehicle...just in time for a roadtrip! All the young men at Discount Tire were polite, professional, and helpful. I recommend Discount Tire all the way...the best place to go for tires!

it's pretty sad that scheduling sucks so bad that you are making people wait over 2 hours for a…read moresimple flat repair, you have 3 red shirt techs just standing around on their phones with a lobby and parking lot full of people. I'm not sure who your general manager is but they aren't managing their business or YOUR business worth a shit. Shorter heavier set blonde and red hair guy Another tech named Connor as well. Aren't doing a damn thing but playing on their phones and screwing ariund

We had a blowout on our RV and of course we were in a tizzy. We had the replacement tire and so…read morecalled the nearest shop which was the Tire Spot. Brianna schedued the repair that afternoon and we limped in and she greeted me with a "no problem" attitude. It all went off without a hitch. Great service by the team.

Awesome service!! I come here exclusively! Great customer service and goes the extra mile to take…read morecare of your needs!

I have been a Schwab customer since I began driving. I was glad to see them in Cheyenne when I…read moremoved here a year ago. They are always fast and have excellent customer service!

I just got my tires rotated ( short notice ) and it was visibly noticeable that they were busy…read more They got me done earlier than expected. Shout out to Ben.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Best price in town for a tire swap, and very efficient! They were also very nice! and fast!read more

Excellent Service! We went there at 3:15 pm today. Chris Towns and the team went the extra mile to…read moreget us the tires we needed from another store. They had the tires on and the alignment completed by 5:25 pm. We are blessed and thankful to all of you who participated in providing the great service for us!!

Passing through town. The light went on to check tire pressure. I pulled in and asked if they…read morewould check my tires and they immediately helped me. Thank you.

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

Friendly service. Lowest prices in town. They can do oil changes, tires, windshields, and…read moremechanic work.

I wish I could give the Sam's Club in Cheyenne, Wyoming zero stars. Their customer service is…read moreterrible. We drove in from Torrington with the plan of getting a discounted membership that we found on line. We started to give the customer service rep our info and when she gave the price, we told her we saw that for new members there was a 50% discount. She called over another rep and when I told her about the discount she said rudely, "show me". So I pulled up the info that was offered by IDMe directed from the Sam's Club website. She told me that's on line only. We kind of went rounds with why would they offer the discount on line but not in person. She was rude not only to us, but to my in-laws that were also trying to sign up as new members. After it was all said and done, I was told that we could sign up on line, get the discount, and that we wouldn't need membership cards because they were moving everything to an electronic format, so we could just download the app and be good to go. I specifically asked if since we already gave our info but didn't pay for the membership if that would cause any issues. She said no, there would be no record of us joining since we didn't complete the process. We walked away with a bad taste in our mouth, but not completely against joining. A couple of days later I go to sign up on line to get the discount and I get a message stating I didn't qualify for the discount because it was for new members only and not renewals. I have never had a membership at Sam's. The date that my "membership" expired was the day after I was in the Sam's Club in Cheyenne. So instead of canceling the transaction, it seems that they just put an end date to show I didn't sign up for the membership. I chatted on line with an agent who directed me to call the membership call center to get it worked out. They tried to help, but they basically just said to try it again and since my email wasn't registered that it would go through. At this point between both customer service centers I had already spent way to much time on a company that I didn't really deserve my business. So I didn't try again.

The manager Diane has the very worst customer service skills of anyone in retail outlets! She…read morecalled after the beginning of the year and offered store credit to renew membership; but, did not say that there was a time restriction to do so. I had shoulder surgery shortly after that which reduced my mobility to get around for a couple of months; and, when I was able to get back into the store, I was told by at least 4 other front desk employees that only she could honor the store credit. The main problem with that is she is hardly ever in and doesn't return phone calls. When I finally was able to get in contact with her after several weeks, she wouldn't honor the offer and treated me as a non valuable customer. So very disappointing after being a Sam's customer for well over 30 years.