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    Tom The Tireman

    4.3 (6 reviews)
    Closed 7:30 am - 5:30 pm

    Services - Tom The Tireman

    Auto brake repair

    Auto steering and suspension repair

    Routine automotive maintenance

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Bryce at Tom the Tireman is VERY rude!! I wouldn't shop here if it was the last place to get tires!!

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    5 years ago

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    12 years ago

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    Discount Tire

    Discount Tire

    (42 reviews)

    it's pretty sad that scheduling sucks so bad that you are making people wait over 2 hours for a…read moresimple flat repair, you have 3 red shirt techs just standing around on their phones with a lobby and parking lot full of people. I'm not sure who your general manager is but they aren't managing their business or YOUR business worth a shit. Shorter heavier set blonde and red hair guy Another tech named Connor as well. Aren't doing a damn thing but playing on their phones and screwing ariund

    Stopped on two different occasions because of low tire pressure light. I was told come back the…read morenext day to get the tire repaired. Once I was told I needed an appointment. So another trip. Then when I got there I was told the tire was too old, they can't work on it. But I could buy a tire to replace it. This tire was seen two times before this and they didn't mention the age either time. The second time I had a low pressure light, I was told to bring it back the next day to get it repaired. Again I was told the second day that I needed and appointment, so another trip. Each time I was there they measured the tread on every tire. When I went back for my appointment, I was told the tire tread was too worn, they couldn't work on it. If you have them check your tire pressure, they will want to put 38 or 40 pounds of pressure in your tires "because the weather is turning colder". Tell them no. Have them put the recommended pressure listed on your car. The higher pressure will wear out your tires faster.

    Sam's Club

    Sam's Club

    (15 reviews)

    $$

    I wish I could give the Sam's Club in Cheyenne, Wyoming zero stars. Their customer service is…read moreterrible. We drove in from Torrington with the plan of getting a discounted membership that we found on line. We started to give the customer service rep our info and when she gave the price, we told her we saw that for new members there was a 50% discount. She called over another rep and when I told her about the discount she said rudely, "show me". So I pulled up the info that was offered by IDMe directed from the Sam's Club website. She told me that's on line only. We kind of went rounds with why would they offer the discount on line but not in person. She was rude not only to us, but to my in-laws that were also trying to sign up as new members. After it was all said and done, I was told that we could sign up on line, get the discount, and that we wouldn't need membership cards because they were moving everything to an electronic format, so we could just download the app and be good to go. I specifically asked if since we already gave our info but didn't pay for the membership if that would cause any issues. She said no, there would be no record of us joining since we didn't complete the process. We walked away with a bad taste in our mouth, but not completely against joining. A couple of days later I go to sign up on line to get the discount and I get a message stating I didn't qualify for the discount because it was for new members only and not renewals. I have never had a membership at Sam's. The date that my "membership" expired was the day after I was in the Sam's Club in Cheyenne. So instead of canceling the transaction, it seems that they just put an end date to show I didn't sign up for the membership. I chatted on line with an agent who directed me to call the membership call center to get it worked out. They tried to help, but they basically just said to try it again and since my email wasn't registered that it would go through. At this point between both customer service centers I had already spent way to much time on a company that I didn't really deserve my business. So I didn't try again.

    The manager Diane has the very worst customer service skills of anyone in retail outlets! She…read morecalled after the beginning of the year and offered store credit to renew membership; but, did not say that there was a time restriction to do so. I had shoulder surgery shortly after that which reduced my mobility to get around for a couple of months; and, when I was able to get back into the store, I was told by at least 4 other front desk employees that only she could honor the store credit. The main problem with that is she is hardly ever in and doesn't return phone calls. When I finally was able to get in contact with her after several weeks, she wouldn't honor the offer and treated me as a non valuable customer. So very disappointing after being a Sam's customer for well over 30 years.

    Tom The Tireman - tires - Updated May 2026

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