Tanner and Kyle are great! Easy to communicate with in advance, showed up when they said they…read morewould. Installed the glass carefully AND vacuumed the glass out of the back of my car and the driveway. Said the glass came with a lifetime warranty. Even left me with little clear stickers in case I get a chip in the future! Saving their cards in both of my cars, would use again.

Couldn't have asked for better service replacing my 2017 Ford Escape windshield. Drove down from…read moreEstes Park to Loveland for the replacement. Ascent was very responsive, professional, and affordable.

Very discouraging to hear for the second day that our car window won't be replaced. Yesterday it…read morewas because the order hadn't arrived. Today "the order was messed up." Because of the holiday nothing will get done for another 5 days. Not impressed and will not return to this business.

A rock thrown by a passing car put a nasty chip in my windshield. I called Novus at 8 the next…read moremorning, took my car in at 9:20 and was out of there by 10. Everyone was friendly and efficient. I'd put fingernail polish on the chip because I was afraid it would crack further ... they very kindly told me not to do that again as it can make repair more difficult. A piece of transparent tape is enough to keep dirt out until a repair can be made. The nice lady at the desk walked me through the claim on my insurance company's app. Easy peasy!

2 for 2 on setting up an appointment, making arrangement to have my vehicle ready, just to be…read moreinformed (the day of) that they rescheduled my appointment for almost a week later. Really convenient when you can't use your daily driver. This cancellation, I got an email at 730 am confirming the install and then an email at 1230pm saying it had been rescheduled. No call, no other effort to contact me. Very unprofessional. And you can't speak to anybody in person to get answers! Poor management.

willing to damage your vehicle, and mess up some of your vehicle functions, and do nothing to fix…read morethe problem. wouldn't recommend taking your vehicle here unless you don't care about your vehicle.

I had a new car detailed here and there is engraved scratches from the buffing on some area of the…read morewindows. There are also deep scratches on some of the paint, from buffing too much in one area. I am very disappointed that if they were not up to the job should have turned it down. I will have to get it redone.

Great place to get your vehicle detailed and headlight restoration. Great quality work for a fair…read moreprice. Military discount is always an added bonus. Highly recommend.

Fantastic job replacing our Jeep's back windshield. The best part about this company is their…read morepeople. Extremely genuine people with excellent customer service that helped my wife and I in an unexpected pinch. The manager, JD, drove my wife home to Laramie during one of the windy spring days when the interstates were closed. One of the nicest things anyone has ever done for us. Ben was awesome too. Excellent communicator and went out of his way to help and accommodate us in our unexpected pinch. We give our highest recommendation to this company.

The windshield on my car cracked in a late winter cold spell, and I noticed it began to grow and…read moreexpand in the early summer heat. Time to get a new windshield. I researched various windshield replacement services in the Fort Collins area and settled on my top three. After viewing the company websites and reading recent reviews on Yelp, I decided NOVUS was the best option. Being a busy person, I don't have time to go and wait in a waiting room while the work was done. Instead, I needed to have the glass technician come to my home and install on site. In communication with the NOVUS scheduler, they were very pleasant and willing to work with me on arranging a time that fit my schedule. During the heat of the summer, they explained they schedule home replacements only during the morning hours. We arranged for a date about a week and a half away, which I felt was reasonable. On the scheduled day, the tech called me when he was on his way. WIthin a short time, he arrived with a partner. They parked adjacent to the car, and said they'd let me know when the installation was complete. Within the hour, they advised they were done. There were specific instructions to follow regarding care of the new windshield. These included removing the outside tape at a specific time and leaving a side window slightly open to reduce air pressure when doors were closed for the first day. This was explained very clearly so there was no confusion on my part. The customer care was very friendly and their installation was professional. No worries from me as to the quality. I recommend you consider NOVUS for your vehicle windshield replacements. You will be satisfied.

Would strongly recommend Devin and Billy. Straight to business with fair prices and the work is…read moreremarkable! Don't go anywhere else.

I've had 2 vehicles in this shop within the last month both having the driver & passenger windows…read moretinted to match the rest of the car. I stopped into get an appointment, Devon gave me the price and when to bring it in. I dropped it off in the morning and picked it up 3 - 4 hours later. Good price and quality work. I would definitely use them again.

*Edited to add* after reading numerous reviews of people sharing the same experiences and seeing…read morethe owner batrate them as well instead of calling to make things right, she confirmed my conclusion that I will not return nor recommend them to anyone. It's very disappointing since I love supporting small local businesses. Sad. I hope sure learners and can improve her customer service model. I'm VERY disappointed by Ander's they came highly recommend but I'm not sure why. We waited while they worked on my windshield. We heard plastic break and the tech start to cuss. I understand that things break, but they didn't mention anything to us when they said it was done. We checked the windshield before we left and pointed out that my truck was now missing the plastic weatherstrip wiper cowls on BOTH sides (like he broke one so he didn't put the other one back on in hopes we wouldn't notice). The plastic weather striping is also damaged AND missing clips so it's not held down properly. We pointed this out. We were told the tech was at lunch but they would call us when he returned... shockingly they never called us, so we called them. They said the tech claimed he never saw the cowls and they must've not been there (despite us pointing out obvious rub marks from them being present for 20 years.) They admitted that some of the clips holding the weather strip down broke which is common. They told us that we needed to take my truck to a Ford dealership to get an estimate for the parts. They said they would replace the missing cowls but they wouldn't do anything about my damaged weather stripping because it was "common" that this piece breaks (this was not mentioned before the service). 1) why would you say you'll replace the cowls if your tech didn't break them? 2) if it's common for a part to get damaged, why not keep it on hand to fix? 3) if something breaks why hide it from the customer? We're not that upset that parts were broken, we understand that things break. What pisses us off is that they tried to hide it instead of making it right. I love my truck, I should've just used Glass Doctor or Safelight. Save yourself the hassle and go somewhere else!

They did a great job with my Explorer! It was about $200 cheaper than anywhere in Cheyenne! They…read morealso got me in same day! Will definitely return if needed on any of my other cars!