Great customer service and very clean and noteworthy product at a great price. Highly reccomenttread more

I found them by accident, probably 8 years ago. I could not have envisioned a better place to take…read morecare of the items we've had framed by them. Great staff, great price points.

So talented and professional in making whatever needs framing extra special and a real eye catcher!…read more Thank you for all you do!

Wonderful family owned business. Truly committed to customer service and making your artwork into…read morebeautiful decorations to hang in your home. Couldn't be happier with the timeliness, quality, and friendliness. Perfect for all your framing and mounting needs. Thank you!!

The owners are very knowledgeable and have wonderful suggestions for framing. I have used them…read morebefore and will continue to take my artwork to them.

I could NOT have had a better experience with Jay at Etched Impressions. Jay was extremely…read moreresponsive, gave me a very fair quote for what I was looking for and seemed genuinely interested in producing a quality product that met and, frankly, surpassed my expectations. I highly recommend Jay and this company with anything you may need engraved. He truly did a spectacular job. Thanks Jay!!

Could not have asked for a better experience! Jay was prompt, fairly priced and completely on top…read moreof my order from day one! He was such a pleasure to work with that I find myself trying to come up with another project to engrave! I am SO over the incompetency level in today's world, but I now have hope that there are good people out there that care about their work and doing a good job!

I've taken my sewing machine here to get it serviced and cleaned for many years. The other day I…read morebrought the machine in because I knew the problem was due to operator error, me... therefore I did not want to leave my machine for the tech I want to see what I was doing wrong. The nice gal at the register, I think her name is Lynn, Took my machine apart and even though she was not a tech she was able to determine what was going on and why the machine continue to jam. I wouldn't ordinarily ask for on the spot diagnostics but I was a regular customer. Because I was able to learn what I was doing wrong I was able to help my daughter complete a project due the next day. Five stars to any business who is willing to go above and beyond like this one!!!

Let's see if they make good on my $119 service…read more.. Took my Pfaff in for routine service, including noisy bobbin case. It took over 2 weeks, and when I got it home the bobbin was still hanging up and in addition, the feed dogs wouldn't raise/lower! Called them, they said the service "is under warranty" but that they can't take it in for at least a week. ARGH! It cost $119, the tech is supposed to be Pfaff-certified, but right now I am so frustrated I could bite! But I'll take it in next week and see what happens. By the way, the ladies who work there could not be nicer - I have no beef with them, just the technician/repair on my machine. Expensive, slow, and added a problem without fixing the old problem! I'll write back with the resolution once I see what happens.

Santos and Kenny are great dudes doing great work. They have probably framed a dozen pieces for me,…read moreunique in its own way. You can't go wrong with them. Whatever job or dream you're coming up with, come here to frame it.

I was in a real bind where I needed to get a custom made jersey framed with pictures for a good…read morefriend of mine whose father had recently passed earlier this year before Fathers Day. I explained to the store owner Santos my situation and you could tell that he knew the importance of this and assured me he would get it done the Saturday before Fathers Day. Not only did Santos and Kenny get this done it may have been the best framing work I've ever seen. Given the short timeline I was beyond amazed at the job they did. Literally put this together for me in a few days and really made my friends Father Day one to remember. If you want high quality work with a business that not only delivers on its commitments but cares about its customers this is the place to go! Thank you again Santos and Kenny this meant the world to me and the Pharr family!

Gerrick always has a smile when delivering!! Great service! Keep up the good work! :)read more

Fast service with a smile!!! Thank you for a professional approach while providing quality printing.read more

I was so excited to have my chandelier fixed at 14th street lamp & shade. Gail did a great job and…read moreshe was so pleasant to speak to while she fixed it in front of me. I highly recommend this business. I just hope that Gail made it to Peru before the coronavirus! If I ever have any need, I'll be back & will continue to speak highly of this business & it's employees. Thank you very much! Diane Burke

Gail fixed my most prized possession today, my gold Sputnik floor lamp. She was so kind and did it…read moreso quickly while I waited. I will definitely come back here again. Excellent service and such beautiful things to browse and shop while you wait. Thank you Gail for such amazing service and fixing my beloved lamp!