Great customer service in the printing department. I came in to get some documents laminated & all…read morethree employees were welcoming & helpful. One employee took the orders, another one fulfilled & the third checked customers out. The positive flow of teamwork is evident which makes it easier for us customers. The store is in great shape & not crowded with inventory. There's various sub-departments offering an array of items aside from office supplies. If you utilize OD often, sign up for their rewards program as you get instant deals & such on future projects/purchases.

Horrible customer service. The Kavin Luong the operations manager has horrible problem solving…read moreskills. He's rude and doesn't even make an effort to help you. He appears to be annoyed by your presence. Courtney and Stephane who appear to be mangers were great but I won't be back to my neighborhood Office Depot because of this experience.

I needed a battery for my car key fob asap this place was the closest, I was surprised the sold the…read morebatteries I needed. I had a limited amount of time to get this battery and was looking around & didn't see where they have them. I ran into William and he immediately took me over to where they are with no issue and rang me up. Was in & out quickly, I appreciate William for being nice and helpful.

This is one of those places that you go to only because you have to. Lately I have had a need to…read moreutilize the copy service offered here. They have implemented a new process requiring you to check in for service. This keeps your place in line and sends you text notifications about your status in line. The staff is friendly, but works slow. There did not appear to be any sense of urgency. I am certain that I waited about 20-30 min to even let the staff know what I needed. There has to be a better process. Since it took me forever to have something printed, the next time I returned I opted to use the self serve machine. This was more efficient and cost me less. You do have to use a credit card for this option. I will continue to patronize the store, because where else am I going for copy services?!

Sophea made by buying experience amazing. She took her time, made great suggestions and even sent…read morepictures after I left on options to consider to complement my furniture. I will definitely return when I'm looking again! Mr. Woods

We've been up a couple of times to buy office furniture and this place is the best. They have great…read moreinventory, New and used, and excellent prices. The staff is amazing, I mean everyone we encountered was amazing and helpful and friendly. We highly recommended Phil. We even ran into the owner and he was so friendly and chatty. We will definitely be back to get a few more pieces we need and will recommend this place In the future.

Kudos to the team at the copy center. I made a mistake in my online order- instead of uploading…read morefour unique documents, I uploaded one of them twice. I received a call from the staff and was able to email them the 4th document. But, with the slight similarities of what I was doing, I uploaded an incorrect one, again. Again, the print team caught that. I am so appreciative of them helping me get the order correct. A giant THANK YOU for helping me out with getting the copies correct.

I came to Office Depot to print 2 pages for a flyer (on 5-14 around 10:02 am) and I was sent…read moredirectly to the "self service" area by a gentleman working the in the print area. I was clearly having a difficult time and asked for some assistance. The guy at the desk yelled for a "manager" (so she calls herself). She yells back, " wait, I'm talking to someone on the phone. Clearly I can hear the whole conversation. A few mins later, she comes over and reads the notification I get. "Add paper for custom print" I only wanted to look at a different format. I told her I wanted to print a flyer that would fit in a tent and she starts going on saying "she doesn't know what I mean" so I pointed to one on the table next to us showing her exactly what I wanted. She takes me back to the print screen and says thats what I'll get. I'm thinking we're in agreeance with what I need. So I print and the picture only takes half the page. I turned to her and said this is exactly why I waited in line. I need a refund. She goes on about how I can submit a time to come in later to pick up and pay for some service and she can't issue a refund since I printed. That's unacceptable, being I called her over for help and she guided me. She goes on again about this drop off service when it would have taken 2 mins out of her time to take me through the steps and give me what I asked for. When I asked for a manager she claimed to be one. I declined the service and told her I need my refund. I mean there wasn't even a line, I'm the only customer in the print area. She gave me a refund and rips the paper up as I'm standing there. Being nasty for no reason. I am disgusted that Office Depot would put someone like her in position. I run a business and I've been in this location on Roswell rd many times and it's usually a seamless visit. I finally talk to a manager and have the worst visit yet. Who hired her??? I wouldn't!

I'm pleased to say that the store has made some positive changes, not only to the inside design of…read morethe store but also the employees. In the past, I've had issues with quality & fair service. I am so pleased to report that my past two visits have been pleasurable and great customer service. They helped me out by printing a label for me from my Amazon return and packaged up everything nicely, which was very helpful since I had to rush to work. Thanks for bringing good service back again!

The service this place provides is terrible . My mail that's arriving at this place is either torn…read moreup upon receiving or is damaged in some way. Don't try to talk to the owner or employees because they are totally unprofessional and don't care what happens to your mail.