Melanie first helped me get my bike out of the car, told what she would do to fix it, how much it…read morewould be and that she would fix it same day. Texted me when it was completed (first asking if text was okay I said yes) then I called 5 minutes before closing, spoke to Dave, to see if I could make it in time/feel out if they were willing to wait. Then asked where I was, I told them and then they offered to deliver it free of charge. I was astounded. I tipped them $10, to show appreciation, they were so kind and gracious. I then had them look at our other bike and she assessed it and told me what she would do and how much it costs and since trust was built I know it's going to be great. And she's happy to hold it until payday, which is a week out. I can't recommend this place enough!

The owner needs to work on his people skills. He came off very poorly and snobby right out the…read moregate. I just turned around and walked away . They don't deserve my business. I found what I was looking for shortly after leaving their poorly represented shop. They're not the only bike shop in town....

I have a restoration project bike that I've been working on for years, and it was time to re-spoke…read moremy '82 Redline BMX racing bike. The 40+ year old spokes were completely dingy and flankly made the bike look it's age, so it was time to replace them. I know how it's kind of a science to respoke a bike so that it doesn't ping when you roll over certain parts of the wheel (especially when the rider is well over 200lbs, haha). So I was a little nervous about it TBH, but Christian took a personal interest in the project (even took the bike home with him to work on) and it was delivered to be everything I expected. Zero pings when my heavy ass is riding it, haha. He even lubed up the hubs and gave each of the rims a thorough scrub down. And he told me to ride it over the course of the next month, and if it does start to ping at all after settling to bring it back for adjustments. Great service!

Christian did a great job diagnosing all issues with my carbon fiber Trek and recommended the most…read moreimportant things. The work was completed quickly and was reasonably priced. It made it so I could get back on the trail without issues that afternoon. Thank you

Same experience as the other individual who posted. bought a product. Brought it in for a repair…read more(part failed from manufacturer). One month no word. I finally see him at the store. He invites me in to.talk about it and then gets into a rage. gets as close as he can to me, yelling in my face. The guys not intimating he's old and soft, but he wants to.provoke a response. Do not do business with this guy. You will regret it.

under the impression I was buying a brand new e-bike for 1,800 they sold me a used bike without my…read moreknowledge and I have had nothing but problems with it. getting them to work on it scares me my friend dropped his bike off over a month ago he is still waiting as of November 1

I just purchased an ebike from Tampa Bay Ebikes. All three of the guys and especially Chris made…read moreordering a new bike a great experience. They fitted me with a bike that worked for my needs and outfitted me with all the right accessories. Thanks!

My wife and I were very pleased with the service provided by the team as well as the quality of the…read moree-bikes we rented. Both made it a very enjoyable and memorable experience.

I knew I was going to buy a bicycle when I went into this store. I knew he sold diamondbacks ,…read morecannondales and more. I also knew I was most likely going in for a cannondale hybrid type road/smooth trail/gravel bike. He showed me some different brands and styles and I was able to take them for a spin in the parking lot. Marc has been there for a long time and he knows his stuff. He knows the history of each brand and he will tell you which one is the best among them. He is a bit on the quiet side, so you have to ask your questions. I also like that he took my mongoose in and gave it a tune up. I bought that bmx Mongoose from Fb marketplace for $30. It was in rough shape and he tuned it up and got her moving nicely. I settled on the cannondale and he put together the medium frame. I'm at the tall end of the small frame and just felt more comfortable on the medium frame. It was a great experience and I will go back to the shop again when I need bicycle supplies. I'm always in favor of supporting the local guy. HIs prices are comparable to online and you get that people experience that you would miss out on by ordering online.

Mark was very kind and friendly and helped us with our low budget find and purchase 3 used mountain…read morebikes he had there at the store. He took his time getting them ready for us and making sure they were fully working and ready to ride. Great place to go to find bike accessories or new and used bikes he seems to really enjoy what he does here and we're glad we passed by and found his store!

I highly recommend Dan and Brittany. They are skilled and efficient and very personable. The prices…read moreare great and the service They offer is above and beyond. I've been there twice and they were extremely positive experiences.

Very kind and helpful gentlemen with laid back approach to his business. hes in a perfect location…read morefor bike rental to go explore the Pinellas trail (you can get on the trail right just seconds away from his shop) and gave us recommendations on where to go. We really appreciated his humor and his recommendations. Would come back any time.

Was greeted as I walked in the door, had just sold the bike I was interested in but was able to…read moreorder what I wanted. It was explained that the bike would come in, be completely assembled(cost explained) checked and ready for test ride. Once I got the call I could come in test ride and decide if I wanted to purchase. It was held for me to purchase after test ride but I was not obliged to purchase. All was as explained and I was helped with any questions, usage instructions and folding and unfolding demonstration and allowed test ride when it came in. Assembly charge was added but includes 500 mile check-up. Ver happy with overall experience and would recommend this shop!

My wife and I purchased our Pedal-Assist E-Bikes from here and we are more than thrilled about our…read morepurchase! They have bikes for ANY type of budget and a HUGE inventory. We were REALLY impressed with the customer service. We went to (3) E-Bike stores before we came here and every store we went to, we left feeling taken advantage of and not given the proper information for 1st time riders. Tyler & Kirsten were super awesome! Tyler(Bike Mechanic) gave us ALL the information we needed to find a bike that fits with our lifestyle. They were VERY busy with rentals and both of them were being pulled in multiple directions and still were very attentive to us. They even stayed AFTER hours so Tyler could install our bike rack. My Wife wasn't sure if she liked the bike she picked, but she called Kirstin(Sales) and after that, she let her exchange the bike for a different one. Overall, GREAT PURCHASE, GREAT PRICE, ABSOLUTELY THE BEST CUSTOMER SERVICE EXPERIENCE IVE HAD IN A WHILE. Makes me happy to know that, the customer service etiquette is still alive!!! #GenZ Ps. No pictures, we were having such a good time I forgot, BUT I'll update this when I get my 700+mile tune up... (Cough Cough) that Tyler recommended

Baseball Players and Parents!!!!! If you need anything baseball related go see Nate at the St. Pete…read moreDick's on Tyrone. He is very knowledgeable and willing to help. My son wanted a new bat after the holidays and so we went to Dick's. As soon as we walked in and began to look at the bats on display Nate greeted us and made us feel welcomed. He listened to my son who is only 10 and treated him with the same respect as he did me. After understanding what he wanted Nate shared with us it would have to be ordered. He did everything right there with us. He ordered the bat and discussed all the warranty options and how to handle if we had any issues. I was very impressed. My son was so happy when it arrived only a couple days later. Nate was professional and knowledgeable about so much more too. We have since been to the store a couple of times since and were welcomed and greeted just the same. Thank you Nate and DSG for supporting our athletes and families in a unique way!

Dick's Sporting Goods is located in a shopping center "conglomerate" of sorts, which is convenient…read morein case you were to need to get other goods and services in the area. Went here twice, scoping out a collapsible utility cart. They had plenty in stock, and staff was always helpful in answering questions. They have a huge selection of fishing gear, camping stuffs, sports accessories, tennis shoes, workout clothing, etc. At checkout, I was offered an extended warranty to cover any damages on the cart for the next year, which I thought will come in handy considering I'm likely going to be banging this thing up quite a bit. Good service!