This is the local go to bike shop. They will go out of their way to help with customer service…read more They can fix any bike with any problem. They have a nice assortment of bikes as well as can order bikes for you. They are light in clothing and accessories for women on the floor yet they will order whatever you need. They also have a nice assortment of bike snacks, energy bars and drinks for your rides. Before COVID they used to have group rides a few times a week. Those are temporary suspended yet once they start those up again highly recommend them. Great community of bike friends come to this store. They have a new mechanic, Dino. He is fantastic. I showed up with my bike on the back of my car hanging from the bike rack. My bike had a flat tire. Dino came out to my car, popped off the tire. Replaced the tub & quickly put the tire back on my bike, filled it up with air then checked the other tire filling it up with air. I was in/out in 15 mins. Now that was an example of outstanding customer service and being efficient! These little things keep me coming back.

This is a really fantastic bike shop, or LBS (local bike shop) now that I'm learning the lingo…read more I ended up at their Pasadena location recently as it's close to home. I haven't cycled since I was a kid, but after getting fed up with running injuries, decided perhaps a return to cycling would be a better option for me. The staff at the other location were extremely helpful and spent a long time talking to me about what I was looking to do, the pros and cons of various models and options, and then made some recommendations. They called over to this store to ensure what the computer was showing as in stock was actually there so I wouldn't waste my time driving, and then I was on my way to try out some bikes as I required a frame size that wasn't on the floor at the other location. Same as I had experienced at their other store, the staff at this location were very helpful and all about getting me into the right bike for me, and not getting me up to a certain price point. The models I had been looking at online, and expected to pay for, ended up being more than what I needed, and they made sure I knew that there'd be no advantage to me going up to that level. I did some test rides, and went home to think on it with zero pressure from them. Came back the next day, ended up with a bike for me, one for my wife, some accessories, and an awesome rapid-release/attach Topeak rack and child seat for both bikes that my wife and I can easily snap the child seat on and off of as needed. There was no charge to install any of the accessories. When I came back a day later to pick everything up after they had installed the options, turns out my vehicle was not quite large enough to transport both bikes. They offered to follow us home with the bikes free of charge. That's incredible service and worthy of patronage, loyalty and five stars. The store has a large selection of bikes, from $50 kids models to $15,000 competition models. They have all the accessories too, from electronics to clothing to shoes (including the various shoe mounts to match all the random attachment options). What I learned today while getting the bikes dropped off is that this location also offers classes, from cleaning to patching flats, so don't overlook that if you want to learn.

The ONLY Bike Shop you'll need. Wonderful experience so fair and pricing great amazing Business…read more Ari Knows his stuff about bikes. You'll love it it's your true little bike shop

I brought my bike in to get serviced for brakes and a few other things and I have no back brakesread more

Very informational sales process with no pressure. Got an amazing bike quickly and efficiently !…read more Thanks, Steve

The owner is so nice. My son's e-bike (not bought here) was having issues and needed a new tube…read more Thought it best to tune in up while fixing the tire. Got it back 2 days later and it looks and feels brand new! I had surgery in between so these guys were nice to put it in the back of my truck. I will be purchasing my e-bike from them in the future and will bring my bikes here for servicing!

An INCREDIBLE bike shop!! Anything you could ever want is here!! The atmosphere is totally bike…read moreoriented! Staff is knowledgeable, friendly and efficient. Chris could answer any bike question I had with ease. He then took my 10 yo Shwinn Women's Touring (which got destroyed during transport in an 18 wheeler moving from Boston to Clearwater) and he assessed the damage. And there was a lot! Chris fixed body work, mechanics and brakes, to repairing ALL damage in record time and my bike rode like it was brand new bought straight from Schwinn! Outspokin employees have a can do attitude and treat each bike like it was their own! And they are cost effective too! I HIGHLY RECOMMEND Outspokin in Clearwater. Happy Touring Everyone! Connie L.

when I came out of Publix near Outspoken, I could hear something scraping on my bike. I walked the…read morebike to Outspoken. They immediately helped me walked the bike into the store ( with my groceries). Then inspected and discovered someone had tried to steal the bike by taking off the front wheel. They immediately fixed what had been loosened. We talked about how to put the lock through the front wheel. All for no charge and no hassle. couldn't have asked for more.

Rented a carbon bike here during a recent trip to the Tampa area. It was an easy process and the…read morebike was great. The team works with you to ensure that the bike is set up exactly how you want it, which is nice when you are travelling but still want to get a ride in. Cool shop, cool dudes.

This was my Uncle Steve's business for most of my life. He's gone now and I haven't been there in…read moreforever, but if they stand on the same principles as he did you can trust them.

The staff at High Voltage are 100% customer focused. My son Michael and I became more than just…read moreanother customer. Chris, Rudy and the rest of the team always listened, advised and provided a service above our expectations. High Voltage pricing is always good-valued. On more than one occasion, they waived the cost to Michael for parts and repairs. Michael recently passed away. As a tribute to Mike, Chris, Rudy and the rest repaired and prepped Mike's bike to be safe and ready for the next owner. The bike has already been donated to someone who couldn't afford to buy one and needed a way to get to work and back. Thank you everyone at High Voltage for your caring, compassion and support that you consistently have extended Michael and me. Fr. Luis Diaz

The owner (Chris) and customer service here is a nightmare. They do not communicate at all. You…read morecould drop your bike off here for a battery issue or a chain upgrade, and it will sit in their shop for months at a time with NO update. Even if you babysit them and call multiple times for an update they will act like you are an annoyance to them. I have had to replace the locking mechanism for the batteries on the two bikes I bought from here FOUR TIMES. Never has there been an explanation as to why the battery keeps getting stuck, I had to wait weeks every time, and the owner makes you feel terrible for trying to get him to honor the warranty. One time my bike came back with the bike bag and the bike lock inside of it missing. When I asked for them to compensate me for the loss, the owner, after once again giving a lot of attitude and gaslighting me into thinking it's my fault, threw in a cheap bike lock and made the chain upgrade he did free. But since then he's held a grudge against us like WE stole our own bike bag. The last time I came in to have something fixed Chris ranted at me about how we were costing him so much money, and wasting his time, JUST BY HONORING THE WARRANTY THAT HE GAVE US. He was completely unprofessional and talked to me like I was a misbehaving toddler. Basically accused me of lying about the previous bike bag situation and insinuated that we were intentionally causing problems for them. I just stood there while he berated me. Terrible customer service, psycho owner, horrible communication. Do not give these people your business. And Chris you suck dude.

Super fast professional service! It was my first time using Jim's. The swapped out a damaged rim on…read moremy Surly touring bike in two hours. The price was great! ​

Very nice people and well supplied shop.Special order some SE Racing tires for my 26 in bike.Always…read moreready to help with repairs I cant handle.Thank You Vince.

I can't tell you how nice the people are here. We came in looking for covers for our Lectric bikes…read moreand the gentleman was so nice and helpful!!! Beyond friendly, knowledgeable and helpful.

Jamie was very helpful, honest and resourceful. I left with my e-bike working properly!read more

The bike I wanted was already sold out for the season, but these guys know their stuff…read more I would highly recommend this shop It's almost like walking into the chocolate room at the Wonka factory

I love this bike shop! They have won us over. We go for all the things and they are always friendly…read moreand beyond helpful! We traded in my sons no peddle bike and got him a bike with training wheels. I was on a hunt for a townie like my husband had and during the start of covid they had a inventory. I waited a little and someone traded their previous townie in for something else and they called me immediately and they put new breaks on and checked tires and looked her over. She was a beaut and almost as good as new! So happy with our bikes and I definitely recommend them!!

I was extremely disappointed with my experience. I brought my e-bike in to have a tube replaced and…read moresupplied the replacement tube myself, which I had already purchased on Amazon. The bike was in the shop for less than an hour, yet I was charged $80 just for the labor. That price feels excessive for such a straightforward repair. I believe local businesses should charge fair, transparent rates, and this experience left me feeling taken advantage of. I prefer supporting local shops, but it's hard to justify coming back after this. The owner should take a closer look at their pricing because this kind of experience drives loyal customers away.

Everything I want a bike shop to be. First, open on Sundays, which is so convenient. Second, able…read moreto hear about what had gone wrong, and then able to diagnose correctly what was needed. Third - able to fix it right then! I also loved that they had a lot of bicycle merchandise, including riding clothing and hats. After having a rear flat tire on my bicycle, and having a local shop unable to fix the problem, I brought my bike here. The worker put it up on rack, showed me how the new tape I just paid for at the other shop was put on incorrectly, AND showed me that my tire had see through patches on it, and clearly needed to be replaced. My tape, tire and tube were replaced, the cost was reasonable, and I was in and out of the shop in under half an hour. This is my new bike repair shop.