when I came out of Publix near Outspoken, I could hear something scraping on my bike. I walked the bike to Outspoken. They immediately helped me walked the bike into the store ( with my groceries). Then inspected and discovered someone had tried to steal the bike by taking off the front wheel. They immediately fixed what had been loosened. We talked about how to put the lock through the front wheel. All for no charge and no hassle. couldn't have asked for more. read more

Ryan in Clearwater was AWESOME! My Wife took my front wheel in for repair. The tube and tire came off the rim while moving. Ryan fixed it immediately and correctly! I was stressed over nothing and now am back to riding! Thanks Ryan and Outspokin! read more

Why 1 star? Not a lot to say beyond they need to train front staff how to treat people walking in the door. Bought a bike here two year's ago for my son. They said I could trade up when it was time. Person in the front basically told me I was out of luck (even though I had an outspoken sticker that I bought the bike from here). Told him I'll be willing to buy a new bike for my son if they could even donate my bike for me. Told me no. Said I'll go buy a bike elsewhere and they weren't interested in selling me anything. Asked to see if the manager was around, said he was in Tampa. Wow. Never seen such bad service in my life when I literally wanted to come in today to buy a new bike. Lost a lifetimes worth of a customer. Horrible experience. read more

I went in to shop for a new bike but didn't have a great idea of what I wanted. Lynn was super helpful, giving me a couple options to try out but no pressure at all to buy. Definitely recommend this great little shop. read more

I brought in a bike to get a new tire. When I took the bike for a test drive I could tell the tire was not seated to the rim and it felt like the tire had a bump in it making it no fun to ride. When I went back in the store they told me to just ride the bike and it would work itself out. The next day I went back and told them that after about five miles of very uncomfortable riding that it was not working. No problem they said leave it and we will work on it. A week went by and I got a call the bike was ready for pick up. I went back and it was doing the same thing. When I told them there was no change the mechanic said he tried three other tires and when he couldn't get any to work he put the tire I paid $42.00 for back on the bike. What the hec? I tried to get the tire to seat properly and without the correct tool and made a slight tear in the tire. No they said we can't do anything as you damaged the tire. So I paid $42.00 for a tire they couldn't get on the rim correctly! I went over to the Bike Room on Drew and they put a new tire on for $20 and it works perfect. My advice is if you need a new tire go elsewhere! read more

Jay and Lin were really helpful. Walked in with a bike that wasn't shifting properly. Took it back right away and diagnosed the issues and fixed it. Fast, friendly and a great value. I appreciate the good service! Recommended. read more

This place is top notch! The entire crew all know their bicycles and accessories! They also have a lot of Jays working there! Give them a try if you're in the market for a bicycle! read more

I would recommend this store to anyone!!! I was in the market looking for a bicycle and they went above and beyond. We tried many different bikes and there was no pressure to upsell - but just to get the bike that was perfect to me and in my price range. Would recommend this to anyone in the market for a new bike. They also helped me with a child seat add on that I wanted to buy. Thank you so much! read more

This is a great local bike shop that really cares about its customers. Right before Thanksgiving I wanted to surprise my spouse with fixing his bike so he could enjoy it during Thanksgiving. I brought it in at the close of business on Monday. They were pretty busy and booked for repairs. Amazingly they were able to fit it in throughout the day and get it fixed. This is a great local shop that has wonderful employees. read more

After going to several bike stores, I drove to Outspokin to see their selection. I understand with COVID-19, it's definitely a "different" experience when trying to purchase a bike. I was met outside by Meghan and told her what I was looking for. She brought out a bike that I absolutely loved. I mean it was a PERFECT FIT. And this was after feeling ONLY satisfactory at the other stores and the bikes they let me try. She told me to drive it around, switch the gears, made sure it was the right fit for my dimensions and needs. The customer service that Meghan provided to me was just off the charts. She wasn't pushy, gave me all of my options, and even gave me another bike to try, just to make sure I loved the one I originally rode. She brought the bike back into the store, gave it to Greg so that he could install ALLLL of the other items I purchased for the bike. He brought it out, went over my bike lock and asked me if I needed him to load it into my SUV. I told him I was good. After a few minutes I realized I would need his help and as I was turning around, he was already there and said he saw me through the window and would put the bike in the back for me. Even though there were many people at the store, waiting to be helped, Meghan and Greg never made me feel rushed when they were helping me; something I truly appreciate. If you're in the market for bikes, whatever the reason: fun, fitness, or racing/competition, Outspokin is THE PLACE! read more

Great shop. Knowledgeable sales people. Quality bikes. We got our bike here and we love it. Thanks!

Awesome staff. I planned on spending $50 and spent $650. Lol. Well worth it. I bought a cheaper bike online, tried putting it together, and needed help with the brake cables. It turns out the bike was not the right size for me. I saw one in their store that looked nice, and they said they had one my size in a box they could put together for me to try. They called me when it was done, I fell in love! Perfect size, all the features I was looking for. They told me I had a lifetime warranty on the frame, a free tune-up within a year, and after riding about 10 hours to bring it back in for any adjustments. All included. I was sold! Even though I prefer to work on my bikes myself, it was nice to know I had back-up, lol. Greg in the service department was very helpful. A gentleman I thought named Gabriel offered to build the bike. Trixie took me for a test ride and explained the warranty. Even saved me a big empty bike box to return my online purchase in! I will go back anytime and recommend Outspokin for service, purchases, or just advice. read more

Outspokin Bicycles Clearwater - My new bike! - Bikes Near Me - Clearwater, Florida

After being told by Chainwheel Drive (1770 Drew St) they "don't want" to work on my "Walmart bike", I reached out to Outspokin Bicycles (2241 Gulf to Bay Blvd). Right from the start, manager Greg was more than willing to hear me out and offered for me to bring my bike in immediately so the team could check it out. While in the store, Kirk, Jacob, Susan, and every other employee I interacted with was honest, respectful, and friendly. Within 10 minutes they provided me with a detailed price breakdown and offered to have my bike repaired and back to me the same day! Kirk took the extra step to load and unload my bike out of my car, which I really appreciated. The service, pricing, and efficiency of this store is unmatched. Thank you all again and I look forward to doing business with you in the future! Picture included of my bike I brought in for repairs. read more

Outspokin Bicycles Clearwater - My bike I brought in for repairs. - Bikes Near Me - Clearwater, Florida

I brought in my Sworks for service and the work was superb. The mechanics are hands down the best in the business. The staff are helpful and accommodating. Mid to high end bikes. They carry the latest Specialized bikes and accessories. I highly recommend read more

Walked in the store during business hours in the middle of the afternoon, a few days after restrictions were removed for the covid 19 stay at home. Staff was helping other customers out front and nobody said anything about the inside being closed. Once in the store Some jerk walked out from the back treating me like a child for walking in their unlocked door.I was simply looking to buy mtb tires and missed their tiny sign on the door that they were open, but bringing items to customers outside. He was such an asshole I left. Went to the car and spent a few hundred dollars online. This was my first time in the store and I'll never go back. This is exactly why brick and mortar stores can't compete with online retailers. It's too bad because it looked nice inside. read more

I just want to thank the staff at Outspokin Bicycles. They went above and beyond on a return that I thought was going to be difficult to impossible. They showed me that they care and community focused. I am stoked to have moved into the area and to have them as my local bike shop. Please check out their selection! They have it all; road bikes, beach bikes, MTBs, hybrids, electrics, bmx and all the gear you could possibly dream of. Thank you OUTSPOKIN! You are all so Rad! read more

The front sales people are very good, but the service department drops them to only 2 stars. Rode my bike there earlier this week in order to make an appointment for a brake pad replacement at a time when they could do the work in an hour while I waited. Was given a work order for today. I called to confirm and was told to come right in. When I arrived at 10:30am I was told 3 to 4 hour wait. The service guy didn't care that I had wasted my time making the appointment. Didn't care that I wasted my time bringing the bike in after calling earlier. I asked to reschedule, and was told that there was no day that the service guy could accommodate my business without leaving the bike for a day. They let a $100 service order walk out the door along with all my future business. Don't waste you time with this shop for repairs. I Googled the repair and discovered that it is simple enough for me to do myself. read more

These guys and girls are just great. Super knowledgable and way above and beyond in their service dept. Greg simultaneously worked on 2 bikes for my wife and fixed stuff I didn't even ask him to and didn't charge extra. He then proceeded to help my wife address a saddle question with this KICK-ASS computerized "fit-kit" they have. Great store, great service, great bike, and great people. Guess that's a Quad-Fecta! read more

Great place to go for biking gear. They know their stuff and the employees are really knowledgeable.

I traveled down to Outspokin after a friend recommended them after she bought her bike from there and wanted to test a bunch before making a decision. It was definitely a "hands on" experience as soon as I approached the store even amidst all the changes in place of COVID19. I was fortunate to be met by Val, the owner, and she worked with me to understand what I was looking for, the type of bike I wanted and made sure that the ones she brought for me to try were the right "fit". Once I had tried a few bikes and decided on one, Val let me know that the bike needed to be ordered and it would be about 7-10 days before it came into the store. She let me know that someone would call and let me know when it was ready to be picked up. I was super excited and couldn't wait for the bike to actually come into the store. Fast forward a week after my purchase - -I got a call from Meghan who said my bike had come in and was put together, ready to be picked up. I made my way to the store and was greeted by Delfino who brought my bike out, made sure the bike was adjusted to my height and then proceeded to add the other items I bought for the bike. He was patient, gave me options and helped me get the bike into my car. Start to finish the service and folks at Outspokin are fantastic. If you are looking for a bike, make sure you head to Outspokin! Thank you Val, Meghan and Delfino for making my bike buying experience a great one! read more

These guys were awesome! My brother-in-law's wheelchair got a flat, and I was able to bring the wheel in and get a new innertube installed immediately as they knew it was critical for him. Very well trained staff, and incredibly courteous, not only to me, but to the others who were in front of me when they asked if they could repair my wheel ahead of them. read more

Outspokin bike shop is my one stop shop for all things cycling. I just bought a new bike and could not be happier with their service. I had been riding a road bike and wanted to upgrade to a lighter tri bike. They are so knowledgable and helpful that I found the perfect bike for me. They have everything you could need for your new bike too. From computers to socks to a ton of different nutrition options. I would highly recommend Outspokin for all levels of cyclists. They have road bikes, kids bikes, tri bikes, mountain bikes and sweet cruisers! Outspokin also offers full level service and maintenance. And if you get a bike from them, they have great service plans! Go see Park (the manager) and tell him I sent you! read more

I spent nearly $600 at this store, needless to say I left excited about my new bike but really disappointed in the customer service. The guy that "helped" me was just ok. I basically had to get my friend on the phone to guide me in choosing which bike was right for me. After I chose a bike and purchased it, the clerk then went to install the bell and kickstand and water bottle holder. when it was finished a different person came out and placed my bike in front of me and walked away. Did not say thank you, did not ask to help me get it in my car, nothing. I looked around and no one else was around. After spending that kind of money I would have thought the guy who was helping me would at least say goodbye and thank me for my business. I won't be back and I would not recommend this place at all. I hope they can learn to treat their customers better. Very disappointing. read more

Thanks to Outspokin, I am back to riding my elec assist bike! The people at Outspokin were friendly, helpful and knowledgeable about my Specialized Como e-bike. They also were able to give me an estimate of the cost and time to service as this was important because we are traveling with our bikes. Thanks again Outspokin for taking such good care of me & my bike! read more

I went in to get a rear tire flat fix on my 20 inch foldable electric bike with a center drive motor and they told me it would be $50. I was shocked and walked out. I, next went to hands on bicycle 1453 Gulf to Bay Blvd., Clearwater, FL and the repair man fixed me up with a new tube and charged me $14.00 total! I hope to save somebody else from being ripped off by Outspoken bicycles. read more

I have been dealing with Outspokin for awhile and they are THE PLACE to go to for anything to do with a bicycle. Helpful, knowledgeable and friendly people working there make you feel like you are part of a family. read more

These folks are great! My husband and I recently decided to take up biking because we wanted to get out of the house. The folks here were friendly and helped us narrow down what type of bike worked for us and which accessories were needed. And I loved they were not pushing about trying to up sell. I've gone back 3x so far to give them local business. read more

Had a wonderful experience at outspokin. Was looking to test ride e-bikes and Jason was very helpful and knowledgeable. He was helping several customers at the same time but giving each his full attention. He took out 3 different bikes to try for a test ride. Showed and explained each bike's features and his thoughts about them. We loved the specialized Vado 3 and went ahead with the purchase. Mechanic on site was helpful and courteous to install my phone holder, side mirror and bottle cage on a busy Saturday. Overall, a good experience and great service. read more

I have about a 15 year old Specialized that was in DESPERATE need of some TLC. After reading some great reviews I brought it here. I will never take my bike, or any bike anywhere else! Not only did they bring my bicycle back to "like new" conditions, I actually think it shifts BETTER than new now! I swear they replaced all of the shifting components by the way they operate AND look, but they swear they just took everything apart, did a thorough cleaning, and put it back together. It's like I have a brand new bike now. Oh, and they did a great job on replacing my brake pads as well, lol. Highly recommend. read more

Outspokin Bicycles Clearwater - Bikes Near Me - Clearwater, Florida

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Great products but especially, great staff. Shannon was able to fit me in, fix my jammed chain, replace a lost bolt, and get me back on the road in just a couple of minutes. And half that time was spent just taking this photo! It's great to find a place that not only has the products you need, but can service what they sell, with expertise, speed, and a smile. On a Sunday no less! read more

Outspokin Bicycles Clearwater - Bikes Near Me - Clearwater, Florida

This is my local bike shop and I am glad to have it. Between Val, Leo and John, I have had a great transition to riding road bikes thanks to their experience, advice, professionalism, and exceptional service. I am hooked. My first experience with this shop was when I couldn't get a bolt loose on my pedal cleats and needed to make the change to take my first ride with my father who has been riding road bikes for 10 years. We finally gave up and called Outspokin 10 minutes before closing time to see if they could help us. They stayed open just for us and didn't charge us a penny for the help. They later rebuilt a 2002 Specialized Elite that was really far gone and for a fraction of the cost I was expecting they got this thing flying down the road. And then there is the store itself. They have a very inviting and very well stocked store with prices right on par with what you will see on the net for the most part. If you want it, they probably have it. But let's face it, you can buy parts on the net or in a hundred local stores so it is the people that really make a store. You need a great relationship with a local bike shop to really get the most out of riding. And Outspokin makes this easy with a staff that really shines. Thanks for all the help Outspokin! read more

Great friendly service, eager to help. The only bike shop in the area that could true my fat bike wheels. Wasted my time going to another bike shop on Drew St. who said they could take care of me on the phone, only to turn me away after driving the extra distance to give them my business. Outspokin will be my go to from now on. read more

]I like to support businesses that support the community. I came in to buy a rad bike that would be my starter Triathlon bike. A bundle package was offered and it was exactly what I needed. The bike was a Scott Speedster 30 which was selecting by Bicycling Magazine as one of the top three entry level bikes to do Tris! The staff was most helpful. Thank you, Outspokin, for the continued education, and being an outstanding business! You rock! read more

Great experience with Leo and the crew. We flew into TPA and needed new tires for a tri bike. They were gracious enough to replace the old tires with the new ones. We got same day service so we were back on the road. read more

I needed to get some rehab work done on my bike and I'm not familiar with the area. Their nice unobtrusive signage got my attention as I was driving by and I noted the location. I returned later with my bike and was helped by Doug. My bike needed some adjustments, some new parts and had some rust issues. Doug took a look and gave me an estimate and I left the bike with him. Surprisingly, he called me later the same day saying it was ready. It was like brand new. Everything we discussed was done and at a very reasonable price. I took it out for a ride and it just purred right along. The entire staff was pleasant and helpful and they answered all of my questions. I have no complaints at all. I don't leave reviews often. Only when I receive unusually good or bad service. So, I had a successful and pleasant experience at Outspoken Bicycles and they've earned my referrals; and while I'm in the area, my repeat business. Good onya guys. read more

Sometimes I feel like I have "inexperienced buyer--oversell me!" on my forehead. With my knowledgeable bike friend at my side we entered Outspokin' and were happy to see they didn't take advantage of my bicycle innocence. SERVICE They were good at explaining my bike repairs in relatable moron language (knowledgeable bike friend silently stood by assessing the employee's knowledge). I was able to wander the store several times before they finished fixing my flat and installing new tires. PRICES Each fix carried a $10 service charge in addition to the part needed. Kinda pricey in its entirety especially since I know my own pure laziness could've fixed the damages myself. The parts themselves were reasonably priced and only slightly higher than if you tried buying online. read more

We were pleased to discover a Specialized dealer in Clearwater where we could have our new Specialized bikes serviced when needed. We went in the next day and purchased a set of fenders for my husband's Como. He payed $25 to have an "expert " install them. Three days later on his way to his workout, the back fender was rubbing and the front fender came lose and then fell off. Very big inconvenience--he missed his workout class. He took the bike and fenders back to the shop where they discovered that the set screws were NEVER installed. I have to wonder how I will be able to trust them to do a tune up or other necessary service. They are indeed very friendly but when it comes to bike repairs and servicing bikes I'm not sure I'll take my bike to Outspokin. Very disappointed. read more

Great bike shop in Clearwater, FL. Val and her team are the best! Love the group rides they offer as well.

Nice bikes! Not so nice employees. They were overly happy to sell my wife an expensive bike then asked her to call during the week to pick up the extras. Racks, lights etc. now that they have her money they are too busy to check the order or confirm when the parts will be in. It's now a bother to them to the extent of being rude. Not getting another dime from us. We will be switching to Trek. Lesson: Get all of it the first time once they have the money for the big items you are no longer a use to them. If you look you will see we are NOT the only ones on here saying this read more

It is with a heavy heart I am forced to submit to everyone and ownership how I could not be more displeased with the service I have received from a specific salesperson during my last several visits. They may be my last. He is a detriment to your organization. Being a loyal customer for years, I have spent thousands in your store and went in with the intent to spend as much as 8000 more on the trick bike in front recently but apparently, because I was wearing a cutoff Ghostbuster T-Shirt and sweatpants I didn't deserve to be accorded simple respect by the salesman. He was abrupt and rude. As a result I only purchased a pair of tires. Which I might add, had to be sent over from your Tampa store. I was told I'd have them the next day and would be called. A week later I called to find out if they had in fact arrived. I had the misfortune of getting my least favorite salesman. After bringing them home I found them to be the wrong size and not the same. At this point I am beyond even dealing with your shop to return them. Tell Jason to be more observant. When a bum walks in and starts checking out your most expensive bikes. Look closely. If he or she has a watch on that cost as much as your car, you may want to overlook the tattered t-shirt! Have a nice day read more