Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

Smooth experience from beginning to end. My daughter is at MSU and we needed a repair on her car…read more They were wonderful about calling me, explaining the issues and cost. Very communicative. They gave her a ride back to campus and when the car was done they dropped the car off for her. I could not have asked for more. THANK YOU!

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

Called because Schep's specifically lists electrical issues as one of their specialties and I was…read morehaving problems with a window (which they specifically mention multiple times as being something they work on). They flat out said they did not want to touch anything electrical (and note that my car is one of the most popular domestic cars ever produced, not some odd ball foreign rarity). It's clear Schep's is just another "we can do everything" shop that likely does everything poorly.

I took my car to Tony after receiving an insanely high price quote from another institution. I…read morecalled Tony to explain and when I told him the price he was immediately sympathetic and told me I could bring it in the next week and he would see what he could do for far far less. I dropped my car off the night before as I work during his hours and received a call after just a couple hours of the shop being open. Tony informed me that there was nothing wrong with my car at all and he could not see a leak that the other place had be speaking to. He said he could keep my car and continue to do tests throughout the day including a drive test. He never found anything wrong with me car so I was 100% scammed by this other place and Tony saved the day. Tony saved me $1,000 in repairs on something that did not need to be repaired and was very honest about the whole process and called me every couple hours as he could tell I was very nervous since I had just been scammed by another place. I needed new tires and he got me an AMAZING deal on tires and charged very little for installation and got rid of my old (very beat up) tires for me for free. Tony is AWESOME and I will be a loyal customer for life

I'm new to Lansing and had NO idea where to go when my car started giving me problems. I…read more-obviously- turned to Google Reviews and was intrigued by PFS Auto Repair and their many reviews. Well, I surely was NOT disappointed for picking PFS Auto Repair. Matt, the owner, worked on my car and was amazing ! He's very helpful, resourceful and was very patient with my many questions; he thoroughly explained the problem with my car, and how they were going to fix it. Repairs are very affordable too ! I definitely recommend PFS Auto Repair.

If you have been looking for an honest & affordable repair place for your car....stop looking…read morebecause this might be the only one around. Sometimes you find an honest mechanic that you have to pay alot for, and sometimes you find a cheap mechanic that does a poor job. This place is the best of both worlds. Easy to work with & friendly from the start. The place isn't much to look at, but most good garages aren't :) They fixed my car right for less than anyone else, plus pointed out some other issues that need to be fixed & it STILL cost less than one of the other places quotes for the original repair. I will get all of my work done here for sure! Give them a try & see for yourself.

Gary is the best!!!! Quality and fast work, fair prices. Do yourself a favor and check Osband out!read more

A good friend recommend Osband Body Shop. said he would do a good job. He was wrong they did a…read moreexcellent job. It was probably a minor job, but to me it was major. The paint match was incredible. I would never use anyone else.

They guys at R & R Collision Repair really took care of me. I really didn't want to pay a lot to…read moreget my car repaired. But, as far as things go it wasn't too expensive. they even brought me behind the counter and showed me all the prices from the manufacturer so I know I got a good deal. I highly recommend them. They even washed my car when it was finished!

BEWARE!!!! This shop…read moreis FRAUDULENT. We had a vehicle in for repairs. For 2 months, they kept giving us wrong times when the vehicle would be completed and ready. And to make matters worse, we paid for BRAND NEW tires and glass clean up. When we collected the vehicle, we noticed that they put on USED, off brand tires yet the insurance paperwork stated Brand NEW TIRES. When we entered in the vehicle, there was glass shards all over the passenger side. Now they aren't returning our phone calls. We will be pursuing this legally BEWARE OF THIS COMPANY! Very suspicious and fraudulent behavior. Insurance companies also beware of partnering with this company.

Came here on a recommendation and a donut. The people were very personable and they switched and…read morepatched my tire in the time it took me to go next door and get a mocha. Quick and courteous, would recommend in the future.

Came here to get new tires and an alignment. They did a great job. Were very friendly, honest, and…read moreperformed the work quickly at a fair price. Would definitely recommend.

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I was in a hit and run on the interstate and my insurance referred me here…read more When I picked my car up, I noticed the plastic mirror cap was missing. I was told the part was on back order and they would call me back in when the part came in - I was fine with that. But if you zoom in, you will see a little chip of plastic missing. This was not noticeable until the cap was placed on (see other img). When they put the cap on, I asked if they could get me a new non-chipped plastic piece. The reply I got was "It was probably a rock that hit your car while you were driving, which is common. We cannot replace that for you." I definitely would have remembered a rock hitting my newly repaired vehicle. This chip definitely happened in their care. I also noticed my gas cap felt very abrasive. It looks like the gas cap had been dragged across concrete on the inside during disassembly (see img). I also noticed my window tint was damaged. I figured it got damaged during disassembly as well. When I called about it, they tried to deny responsibility, but eventually agreed to fix it. The first date was my fault - I wrote it down in my calendar wrong. I called them and rearranged to bring it another day. I dropped my car off and it sat for a few hours before the tint shop was closed. So we rescheduled. That next Friday, I took my car back at 8 AM, and while I waited for my friend to pick me up, I decided to do a walk around of my car. I didn't see any new damage. My friend arrived and I left. A few hours later, they called back and said that my car couldn't be taken care of that day and that I had to reschedule again. At this point, I asked for the contact information of the window tinting shop and arranged it myself. When I walked back out to my car, I noticed a little tiny dent on the driver side rear door. I should have walked back into the building immediately to point it out, but I was just tired and frustrated and wanted to go home, so I drove home to take a closer look. When I did, it was definitely a new dent and not a trick of the light. I called them immediately and told them about it. I asked if they could use their camera system to see who hit my car, and they said they didn't have access and needed to wait for the manager to arrive on Monday to review the footage. On Monday I take my car to the window tinting shop directly. Afterwards, I call Gerber back and ask about the results of the footage. I was told that the cameras don't record that long and that the footage has been deleted. WHY wasn't that ANTICIPATED and the footage SAVED THE DAY I REPORTED THE DAMAGE? I told them I don't blame them for the damage in that I don't believe they crashed my car, but since the damage occurred in their care, I would appreciate it if they could use their tools to pop it out. They told me to come in and they will see what they can do. I drive there as soon as my car is done at the window tinting shop. The manager comes out and I point out the damage. She said that the damage could have been anything from a rock to a shopping cart, and they have no idea I didn't drive the car away and damage it myself, then come back asking them to fix it. How dare she? I called the DAY it happened! I asked why they didn't save the footage the day I reported it if they knew it would be deleted. She said "We just can't do that. And honestly, this car should have been totaled. I have no idea why it got repaired. I'm not putting any more money into this car. And again, we don't know if this damage happened here." Looking past her disrespectful tone and dismissive comments, I again said "I'm not blaming you for damaging my car, but I know for a fact the damage happened in your care. Can you guys get the dent out just as a courtesy?" And she said that "we don't do that. That would be another 3rd party scheduled 4 months out and it would be $150 and I'm not going to do that, this car should have been totaled and I'm not putting anymore money into it." This is what pissed me off the most. No accountability. No respect. No empathy. I am done with Gerber Collision and I could tell from her tone, they are done with me. July 20 Update: The manager did reach out offering to fix my dent in an email, without an apology for her disrespectful tone. But now I have a new issue. I told Gerber that I heard a loose plastic noise beneath my car the first time I went back in June. They told me "we didn't go under your car, it wasn't us." This past weekend, I was driving on the interstate when my driver side (repaired side) inner fender fell onto my wheel. I thought my wheel popped at first because of the loud popping noise and black pieces flying out. Turns out I was right. Gerber forgot to secure the inner fender. I am now paying $40 out of pocket for the replacement part and I will do it myself so I know it is done right. I am sure they will deny responsibility again and try to gaslight me. Pictures added. I am pissed. Updated from 2 stars to 1.