TL;DR: Locally made, high quality leather goods, lifetime warranty. Hand stitched. Also: Knives, candles, belts, coasters, customs, wood working, and more.
A few years ago, I stumbled upon Twisted Arrow Goods when they had a pop up in Forth & Nomad (when they had newly opened in the Heights). I was intrigued by the beautiful leather wallets, curious about the leather patina (the darkening and aging of leather over time). There was a neat strip next to the wallets, like you'd find in the paint section of a store, with patches demonstrating the different shades of aging leather -- from pink to maple to a beautiful deep brown. I called the store about a week later to inquire about the wallets and they sent me to the newly opened brick & mortar for Twisted Arrow Goods, off 34th.
My first purchase was a gift: a classic bi-fold wallet with embossed initials added, free of charge. I met Clay, the owner, for the first time and was amazed. He's friendly, informative, honest, and a true local. He shared his thoughts on local farmers markets and gave me a few recommendations of spots to check out. You can still find Twisted Arrow Goods at a few around the greater Houston area.
Plus, customer service? Well Clay is a super star when it comes to customer service. He's responsive, caring, involved, and has best intentions in mind. I've had to repair one of my items and modify another and it's truly a hassle free process. He makes wonderful recommendations and isn't pushy with sales in any way. He's excited by the items in the shop and he is passionate about his work, a borderline perfectionist. Clay welcomes folks to watch him work and is willing to teach folks who are curious about the trade. I've not met many business owners who love what they do the way Clay does.
If you feel so inclined, check out the the company on their socials (very active on Instagram). You can also place orders online for shipping and/or in store pick-up. Bonus: sometimes, if you catch the right day, there are pups at the shop!
Since that first purchase, I have now acquired: a custom backpack purse, a custom long wallet, a custom glasses case, the jordan stitch-less pouch, the brooke wallet purse, the mitchell mouse pad, a custom laptop cover, coasters, and many, many candles (Juniper and Cashmere is my personal favorite). To say that I am a fan would be an understatement.
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