My friend got her car at Twins was very satisfied with her car and the owner did what the salesman…read morecould not with insurance for the car. I am glad that salesman is no longer there Mr. "Russ" was a joke their organization is much better off without this sales person using religion all the time, was very unprofessional. The Twin owner went over and beyond to save my car sale. always go to the owner not the menuion.

not fair bad deals fraud over priced treat people of color unfair. they do not problem solve well…read morebad management

I recently bought a truck here and I will say my experience was amazing. I saw the listing on…read moreFacebook, contacted them to come and see it, he was very honest with me and told me everything he noticed was wrong with the truck, and it was not much! Luckily, I am a Technician and the fix was very easy, routine maintenance. The truck has been one of my best purchases. I am very pleased and will definitely do business with them again. The best part? It took me about 20 minutes to purchase the vehicle! Amazing experience.

My daughter purchased a car here on a Saturday. The following day, she noticed the transmission…read moreslipping. She took it to a repair shop who said that it not only needed a new suspension (over $1700), but also to take it to a transmission shop because something was wrong with the transmission. The transmission shop said it needs a new transmission and is trying to get her the best deal for one, but so far it (the transmission alone) is going to cost about what she paid for the car, if not more. We called Carathon Auto Sales and were told that they had the vehicle inspected and nothing is wrong with the car and that the repair shop is lying. Yet, the car isn't drivable. Not only were we told that the car needed nothing done to it (and the ad had stated), but they sent my daughter home in an unsafe car and refuse to do anything about it. The owner doesn't even have the decency to call my daughter back to apologize or work things out with her. Yes, we know we purchased it as-is, but this is just wrong. Please stay as far away from this business as you can. The only good thing I have to say is that we were treated with nothing but respect from the salesman and the man who worked with moving and washing the cars. We would have hoped to see the owner step up and do the right thing, though.

************************* UPDATE **********************************…read moreI originally posted a 1 star review due to reasons below, if you check my original review. But FRED (my salesman), SEAN (the manager), and JOHN (independent mechanic). These 3 guys went above and beyond to resolve any issues I have had with the dealership and their service department. Both Fred and Sean reached out to me after they found out about all the issues I was having. They weren't able to negotiate anything with their service department, so they hooked me up with an independent mechanic instead, which is near the area (Advance Auto Center), and they spoke with John the owner/manager. They were able to fix all the problems on the car at no cost to me ($1,400 worth of repair), that is also because I have purchased an extended warranty for the car. Needless to say, I was a very happy man after that. I honestly believed both Fred and Sean deserve a raise for what they did and how they handle their customers, they turned a horrific situation into something more manageable. I definitely recommend buying a used car from Fred, but make sure to also purchased their extended warranty, it'll be worth it in the long run, trust me from my experience. But I'm still deducting a star because of the experience I had with their service department, they need more training on how to handle situations like this. ********************** ORIGINAL REVIEW *************************** First off, let me start by saying that the sales department for used cars is top notched. Fred helped me out on getting a car on the very same day. He took care of us like family throughout the whole process. I purchased a used 2013 cadillac ATS, although i have to get financing through my university because of the better rates, Fred still did his best to get me financed through their banks. With that being said the rest of my experience was a horrific nightmare. Not even a month after my purchase, the car had already started breaking down, and in under that month I have made several trips to their service department, on which they just turn me away saying they could not do anything about it. On the first week, some of the light bulbs started not to work, and they said that they don't have those type of bulbs, so i had to get them fixed out of my own pocket. Then the brakes started making loud noises when braking and the wheels also make noises when accelerating. And guess what! Again the service department told me that I have to get the brakes and tires changed out of my own expense. Then here comes the biggest issue, within just over three weeks of driving the car, the engines keeps over heating, it turns out that there was no coolant on the reservoir and that there was a very tiny leak coming from under the car. After filling it up with coolant, I observed it for few days and the reservoir is still almost full, and there was only few drops of leak coming from under the car. Meaning, that it already has this issue even before i bought the car, there is no way that it went through that whole tank of coolant within just few weeks. Either they failed to inspect for any leaks or they haven't topped-off of the coolant before it was sold to me. Now the car doesn't even run properly, it shakes during idle and it won't even accelerate without stuttering. And so just like the other times they told me that i'm all out of luck because they only handle toyotas and not cadillacs. If that's the case then why sell other branded cars if you only deal with toyotas. With that being said, it's absurd that after shelling out over $19k on a car, you'd expect that the car will last at least a year before any major breakdowns. This one didn't even last a month. I would also understand that they can refused me service if i bought the car months after. This was just weeks old for crying out loud. And it also shows it comes with a month warranty on the sticker on which they didn't even honor. In short, i'm out of $19 grand after driving the car for only 3 weeks.

Attempted to charge me $1700 for routine 30K maintenance on a 2025 Camry. I chuckled and said no…read more The list was full of garbage with the only things on it be recommended by the OEM being oil change, engine air filter, cabin filter, and tire rotation. The tires were 2K miles old (thank you Toyota for your garbage OEM tires). Let them do one or two items. They didnt even do the engine air filter (which was dirty) or the cabin filter, both recced by Toyota. Charged me 3% for the privilege of using a credit card. Wont be going back. Bought the filters for $25 on Ebay and will do myself. Literally the worst service experience I have ever had in my 40+ years of driving. I am not young and I have paid through the teeth at BMW dealers. But they didnt try to literally screw me on what needed to be done. Irony is he panned through 35, 40, 45, 50, 55, and 60K lists. They were looking for another 6K over the next 30K miles. $8K for 60K miles. That is 17% of the what I paid. AVOID LIKE EBOLA.

Should be a NEGATIVE stars..... My husband bought a car it's been a NIGHTMARE. Look at the pictures…read moreof the wiring taped up! My back window rolled down on its own a hour after buying the car, check engine light game on! I'm currently waiting on the owner to call!!!!! This car has so many issues. It was unsafe and the salesman guy knew we flew in from out of town to purchase a vehicle. We had to delay our trip going back home because the check engine light came on window rolled down and supposedly Cardone mechanics fixed the issue. We barely made it home before the car broke down and is in the shop right now with over $7000 repair bill because the vehicle should've never been sold in the first place. With all these issues. I put $54,000 CASH down to be treated like shit, ignored.

Drew and his family was EXCELLENT in helping me buy my car. From the search on the web, to the hole…read morebuying experience it was the best. When I first walked in, I was greeted and he took me on a test drive of my Mercedes. Then we started the process, and he was one step ahead of me all the way. He told me he sold a lot of cars, and I see why. It was a two day process because of time. But on the second day, we got all the numbers down for the car. I had a trade in and they transferred my tags and all. In the process he even made sure I had a warranty. The hole process was easy and he was professional the entire time. If you need a car , go see Drew. He will take care of you. Thank you Drew.

Very expensive labor and parts. After consulting others, it appears that I was charged $100-175 in…read moreexcess of the standard parts & labor repair rate. The vehicle broke down near the Heights location, so I was screwed. I believe they focus on insurance/accident claims and it shows in their pricing. If cost is not an issue then this may be your place.

Any way they tell me what I needed to redeem the car and I BRUNG EVERYTHING. The payment went from…read more652 to $1980 and I bring 2k to get my car and they still refused to release it. They didn't get me any paperwork stating why they won't be releasing the car back to me or how I violated the contract IF I DID. Instead when I showed to redeem the car they gave me an offer I couldn't refuse which was The bargaining of my personal belongings left in the car for a Charge of $250 . They scammed me to Rerock the car . They gave me a receipt saying I payed off the vehicle which I probably already did. I put a down payment of 4k 2 years ago and held the car since then. DONT GO TO THIS WEAK ASS LOT.

Customer service is terrible. I'd give it a zero but that isn't an option. I had an appointment…read morewith Abn motors to finance a car that I'm trying to get. My appointment was at 10 but I called him asking if I can come in at 3:30. I have a disabled daughter that I have no one to watch( until 3pm which was last minute) and I didn't have her stroller to be able to take her with me at the time, he began to explain that 3pm isnt a good time stating I have to be there early on the weekends and right when I was getting ready to say I'm about to just walk up there he began to cut me off and instantly he started berating me about being on time and using Inappropriate language saying I needed to get my s**t together and get my life on track. I instantly hung up. That is the worst customer service I can possibly even think about

I purchased a car on September 27, 2001. 2013 Chrysler 200 with a Wynn's Plus+ Deluxe Coverage…read moreWarrant. First problem was on October 5, 2021 I needed Cooling System Labor and Flush also replaced alternator belt. Total cost $1,234.73. I paid $653.44 and the warranty covered the rest. Next incident occurred on November 17, 2021 car ran hot had to park, checked it the next day after cooling overnight the engine light was on. Had it towed the shop that evening. Next day I was informed the engine overheated, head gasket 3 CYL failure and Engine Replacement suggested. The warranty people (Wynn's Extended Care, Inc.-6303 Blue Lagoon Drive, #225-Miami, FL 33126) told me I needed to authorize and pay for the engine to be disassembled to determine what caused the problem the cost $1500. I declined to do that and have filed a claim with BBB and seeking to take legal action against the warranty company. The dealership washed their hands completely and offered me no assistance at all. I will never purchase another car from ABN Motors 25133 Grand River, Redford Twp., MI or buy a warranty from Wynn's Extended Care Inc.

With my lease ending in a month and my longtime salesperson retired, I was struggling to find the…read moreright vehicle. Since Ford wasn't offering good deals on 2027 Explorers, I focused on a 2026. Coming from a 2023 Limited, I wanted more features without breaking the bank. After working with a couple of other dealerships and nearly settling for a vehicle that lacked the features I wanted, I called Pat Millikan and connected with Danielle Fowler. Danielle went above and beyond, locating exactly what I wanted at another dealership and arranging delivery within a day. The experience was outstanding from start to finish, and Pat Millikan and Danielle Fowler are now our go-to for Ford purchases.

I just bought a truck from Pat Milliken Ford, and it is more than I hoped for. It was especially…read moregreat working again with the same salesperson I bought from back in 2015. He was prepared, knowledgeable, and had the pricing ready to go. The whole process met my expectations, and the tech support was also excellent in helping me get familiar with the truck's features. Great experience from start to finish.

I just purchased a vehicle from these guys earlier today, and the experience could not have been…read moresmoother or more pain-free. My first impression was the dealership itself was beautiful and very well maintained, and then I noticed they clearly treat the cars here just as well...every vehicle in the lot was clean and organized. I had the pleasure of working with Ali throughout this process, and right away I felt more like I was talking to a longtime friend trying to help me out than just some salesman trying to make a buck off of me. He is a great guy, and I got a great ride. I highly recommend US24 Auto to anyone looking to purchase a vehicle. You will get the best car at the best price. Period!!

10/10 recommend. These guys are honest and personable. if…read morethey are not able to do something they will tell you, if something is going to be more money or more time (especially with foreign cars which I have) they are totally transparent and up front about it. I took my car here 3 DAYS after I took it to Walsh's for my breaks and rotors. Walsh's assured me they checked all my breaks and rotors and charged me $800, then they went out. Best Auto did the real thing and charged me around $375-$400 and my car has been perfect since.

I got a great deal from Sky Auto on a 2014 F150. I was very pleased with the straightforward…read morebusiness practices, and notice the complete lack of pressure sales techniques. After the purchase, the vehicle had a small issue and, good to their word, they took the vehicle to a service-center and got the issue resolved for me. Everything they said they would do, they did, including after the sale! Two brothers operating this business clearly care about their business reputation and this shows in their business practices. I recommend this place for a good deal on a used car.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.