Our dryer was built in 1982, so when it stopped heating we thought it might be time to run out to…read morethe appliance store and buy a new one. Truth: they don't make 'em like they used to. We called Eugene and within 2 hours he showed up, replaced the fuse and confirmed that our reliable 1982 dryer is better than the new ones coming out of the big box stores. I'm glad that someone as knowledgeable as Eugene is in this business.

So Eugene fixed my dryer with a used part. he was prompt and was able tot take care of the issue…read more... however since he was using a used part I asked him what is the guarantee that this would not stop working. He gave us a 30 day warranty and stated if this stopped working he would order a new part and fix it free of charge. The dryer worked for exactly a week and then stopped working. I reached out and he informed he will contact after ordering the part He did text that he has the part but has not answered any of my texts or given me a time. I hope he will respond soon ....... still waiting so far .. Update ... he was busy and just called . Will be back to repair my dryer

Jackie is amazing and she is the only one I will call. She answered quickly. Showed up on time and…read morerepaired my washer for a very reasonable price.

We love Jackie! Smart, organized and spot-on with her assessment of our oven. She fixed it quick…read moreand we're back to baking our amazing desserts and breads. I highly recommend Rhody Repair for anything you have that needs fixing. Thank you Jackie!!

This company is top shelf! Braedon is professional, responsive and knowledgable on all things…read morerelated to appliances. Quick response and great follow up. I won't hesitate to use his services again when needed.

I called Braeden on a Friday and set up an appointment for him to come the following Monday, which…read morehe did. He diagnosed the problem and charged me for his visit. I asked him to text me a repair quote that evening so I could share it with my spouse. That quote never came. I texted him on Tuesday and got no reply. I called on Wednesday but it's a "virtual phone assistant" and there's no way to talk to a real person. I texted again that same Wednesday and still did not get a response. Eventually I called a different company to come do the repair.

Eastern Appliance Repair deserves 5 stars! They installed my new dishwasher and fixed my dryer…read morequickly and efficiently. Professional, knowledgeable, and easy to work with. Highly recommend!

The customer service by Gary was fabulous (very professional and kind )! Our oven was broken and…read morewe needed it evaluated asap ! He came at the same day(1-2 hours ETA) Most of the our companies didn't even pick up the phone or said they are not available until 7/31 !! He was very honest and fair with his prices Gary was very knowledgeable and I'll definitely use his service again Highly recommend!

Quick response! Same day service ! Jayden came within the time frame I was given and was able to…read morefix my dryer without any problems. He was very knowledgeable and professional,answered any questions I had . Definitely recommend Fortes Honey Service for your appliance repair.

Came out next day to fix our washer, was honest and provided immediate feedback on the problem and…read moreoptions for resolution.

I reached out to Halo Services for my ice maker no longer working. I was immediately reached out to…read moreand we promptly scheduled a time to have the part I needed delivered and have the issue resolved. Angel was very polite and helpful, showing us what went wrong and how we can test for any future problems. The issue was resolved quickly and affordably. I will be using Halo Services for future appliance issues.

I had a great experience with Halo Services Appliance Repair service. Angel, the owner, was…read moreprofessional, knowledgeable, and arrived on time. They quickly diagnosed the problem and explained everything clearly before starting the repair. My appliance is now working perfectly again, and the whole process was smooth and stress-free. I really appreciated the excellent customer service, fair pricing, and attention to detail. I would highly recommend this company to anyone needing reliable appliance repair.

Super friendly and knowledgeable. Got there at the time he said and got the job done really fast…read more Will be keeping him on speed dial

After making the mistake of contacting another company for a washing machine repair, I left a…read moremessage on RI App website. Frank called, came to my house the same day and had my machine running without the part I supposedly needed, said the other "repairman". But Frank determined more extensive repairs were required..and expensive. My machine is 16 years old. He found me a used machine which is working great. He is honest, knowledgeable, polite and follows through on promises..rare qualities in today's world. if I ever have need of any other appliance repairs, he is the only person I will call. I can't say enough good things about the service I received and how happy I am that I called this business.

The guy came in for 5-10 minutes, couldn't do the fix on a microwave job and still charged me $95…read moredollars for "the visit" . In a city like providence where everything is about 10 minutes away so he didn't spend money on gas. Absolutely do not recommend!

My refrigerator stopped running the day before Christmas. I called JB appliance and they returned…read moremy call immediately and told me that they could come out and look at my refrigerator the day after Christmas. They were very professional and prompt. It turns out, I did not need them as the refrigerator was not repairable and I had to get a new refrigerator. I would definitely use this business in the future.

Response from the main office was prompt, direct, and transparent from when I initially reached…read moreout. They were clear with expectations and the quote. The technician, Carlos, was professional and patient. Before work started, he told me the price upfront so there were clear expectations. He took the time to explain the issue with the refrigerator and provided counsel on what to do in the future or what to be on the lookout for. You couldn't ask for a better service! Should there be any issues with any of my other appliances in the future, LC will be my first call.

Only use if you can adhere to their rigid schedule. If you want customer service outside a tiny…read moretiny box, find someone else. I'm sure they're great, but they dang sure won't work with you on their scheduling. It's like you're doing them a favor... just my experience...

Christan arrived earlier than I expected and was extremely polite and determined the issue quickly…read more He gave me the cost and was able to repair. He showed me that my oven now worked and told me to call if there are any issues. Very happy that I can cook dinner now.

on the one hand i put in my order and then it took a month for them to tell me that the model i…read moreordered wasnt even on the market anymore (it was replaced with a near identical model but meanwhile my laundry was piling up and i was like "??????? did i just get robbed lol"). on the other hand, once they actually managed to obtain the washer/dryer i ordered, the guys who installed them and hauled the old ones away did a top notch job even though my dryer and washer are in a weird, tiny location upstairs. i would probably order through these guys again provided the u.s. government stops making imports impossible/unbelievably annoying and expensive