Recently visited from out of town and did one of their packages. The staff is excellent, very…read morefriendly. Services provided were ok. The esthetics of the rooms feel like a medical office from the 70's and not very relaxing, especially the room where they do pedicures. Walls had marks on them, there was dust everywhere. The location needs a full refresh. The equipment, towels, robes and slippers need all looks old and run down. But if this review was purely based on the staff, it would have been a 5 out of 5.

Best massage ever! My husband and I had a 90- minute couples hot stone massage on a cold blustery…read moreday. Faroza and Naquia were masterful. Treat yourself. You'll be happy you did!

STAFF PRIORITIZES UPSELLING OVER ACTUAL SKINCARE NEEDS…read more I had a very disappointing experience. The staff pressured me into buying a product I did not want, ignoring my request for retinoids. Even after I expressed discomfort with the brand, they kept pushing for that one single new product that had nothing to do with treating melasma. They steered me away from the one product I trusted and knew worked for me, insisting instead on something expensive that, in reality, does not treat melasma or dark spots. It became clear their goal was not to help but to push sales and meet their targets. I even overheard when I turned last minute, Amber one of the staff members bragging to her colleague about convincing me as if it were some sort of competition. I paid around $100 for a product that does absolutely nothing for my skin. When I tried to take time to check reviews and make an informed decision, they repeatedly interrupted and pressured me to buy immediately. To make matters worse, a senior staff member approached when they noticed me checking and promised gifts and samples with the purchase but when I paid, I never received them. This was manipulative and left me feeling taken advantage of, especially as someone who came in with limited product knowledge. Be warned: do your own research, and if you know what you want, go directly for it without relying on their "advice." The staff here care more about upselling than about customer needs, and they'll push whatever is most expensive not what actually works for your skin.

10/10 A young lady named "Patty" completely helped, going WAY above and beyond, to find the correct…read moreskin tone and undertones for concealer and then took skin pictures and uploaded it to my profile so I can look at my profile anytime I want and buy the right product!!!! We were buying 1 item. This was a small sale and she treated us like we bought the entire store! We felt like royalty!!! She should be employee of the month!!! 5 stars Patty!

I came here with high expectations due to the great reviews. The service was very attentive and the…read moreplace clean. It is very professional. They serve herbal tea as you get your nails done. However, my shellac was just slightly better than the one I had at another more low end place, two weeks ago, but cost twice as much for the same service: removal, manicure and shellac. The shellac on a couple of nails wasn't nicely shaped despite paying for a manicure too. The shellac was painted over the cuticle in a couple of spots. The shellac started peeling on three nails after 1.5 weeks. I had a shellac done in downtown Vancouver for 2/3 of the price that neatly lasted 3 weeks. Giving it a 3 because the service and atmosphere was great but not the nail job.

Loved this experience. The shellac French manicure looked perfect and still does 10 days later.read more

I've now been to Ivonne Sanchez Beauty twice, and seen Bella both times- the first time for a…read morechrome manicure, the second time for a shellac mani/pedi. I was hesitant to try somewhere new after having gone to the same place for years, but came initially as part of a girl date with one of my friends. The salon is very bright and clean. I love pink, so they earn brownie points with me for the rose gold, white, and pink decor. Their staff is really personable and friendly. It's really my favourite part of the experience! Bella was amazing and really listened and "gets" what I'm asking for. I'm picky and indecisive, so that really says a lot and is important to me when it comes to nails or any beautification. I also really love that they have so many colour options and offer cool ideas that I wouldn't necessarily think of on my own. After my initial visit, I learned chrome doesn't work well for me- I think my nails are maybe too oily or my cuticles just didn't like it. Bella went above and beyond to find a solution, and really cared about me being happy with her work. I can't even say how valuable that is in this kind of industry- as a consumer it's certainly rare to find people who take so much pride in their work. It's a nice central location, in Sparks street. For convenience I just parked at the World Exchange Plaza (free on weekends!) but there is also street parking available if you know where to look. I would totally recommend this spot to a friend, I'm considering coming back to try the lash extensions or microblading, I love that it's all in one spot!

From the owner: At IVONNE we take a clinical approach to Permanent Makeup, Skincare and Laser. Our products and…read moreprocesses are clinically proven to provide the best-in-class client experience.

What an extraordinary experience at this salon... it's definitely a gem. From the excellent…read morecustomer service, to my amazing new hair cut and colour I can't get over how spoiled I felt from start to finish! And they have WINE! I'll definitely be going back. :)

Great experience at Beauty + Sussex, the staff members where very welcoming and very professional…read more Kaleena did my nails and I was very impressed with the end result!! It's been two weeks now and my nails haven't chipped yet. I will definitely go back and I would recommend them to my friends !

Myself and my husband have been going to see Enrique for registered massage therapy for around 10…read moreyears. He's opened up his own studio on Booth st which is fantastic. He knows what he's doing and tailors your massage to your specific needs. I'd 100% recommend him if you're in the market for a new registered massage therapist

I just finished my six treatment at this clinic and honestly, I cannot complain. The prices are…read moreextremely reasonable. Every appointment that I have had has been amazing. If you go before 5 PM, you usually do not have to wait since everyone is still at school and work. This clinic is situated inside the Rideau Centre. There is not much free parking since it is right beside the University of Ottawa. You will have to pay for parking but is transportation friendly. Usually the person who greets you at the front is the person who will be with you for that day. The service is always friendly. There are numerous deals from laser, Botox. filler and serums for the body.

I had a 2 hour massage with Catherine today, and it was fantastic. Catherine knew just how to…read moreloosen the tension in my shoulders, and I nearly fell asleep while she was massaging my lower back. Sooo relaxing and so pleasant. I would recommend her massage to anyone who wants to relieve pain or just relax. The spa itself if very comfortable and clean, and everyone there is very welcoming. I will definitely be back!

Went in for a last minute full body massage and facial. Linda was amazing. I told her my problem…read moreareas and she went all in. Had a lovely facial too. My skin looked amazing afterwards. This is a quaint place to go for a no nonsense, straight up massage or aesthetic procedure. The private room was warm, clean and spacious and the price is right! Conveniently located downtown, their hours are very accommodating. They took me in immediately today and I was able to make an appointment to go back over the weekend.

I wish I could give them a stronger review as I have been going to this nail spot for over a year…read more However, as a long standing customer, I would expect to have a constant nail tech. They bounce me around from one nail tech to another, and they do not all the same level of experience. My most recent experience might have been my last, I received a gel overlay with Shellac and usually it is no issue getting in and out in an hour. Since the tech took longer than expected to remove the last colour and shape my nails, she wasnt able to give me a proper gel overlay since I had to be out in an hour and 20 min. About 20 minutes into the appointment I had to mention that I had another appointment, I thought I gave myself more than enough time (I am seasoned at getting my nails done so I expected the typical hour appointment). With the time she spent shaping my nails, I would have expected them to be better shaped but they were not straight and were not the almond shape I requested. Since we couldnt complete the gel overlay properly the shellac colour did not go on properly and it is uneven and thick. As a loyal customer, I would have expected better service and better quality.

This salon is always welcoming with excellent service. Cheerful and well-trained staff. Bright and…read morepleasant environment and excellent location in By Ward Market. I will make it a regular stop. Parking nearby was easy. Sarah J.