Very welcoming, very professional and personable. Uses a special beeswax and it didn't pull at the…read moreskin at all and still got a good wax done. 10/10 recommend.

I have been going to Gilla 18 months. It was an urgent last minute change that I have never…read moreregretted. I had been going to someone for over 15 years and the results were getting worse instead of better. Right away I could see how professional she was. Just walking into her work area gives you a sense of home. Gilla is a very kind, attentive and a gentle person very sensitive to your needs. Electrolysis treatments are going well. More results in 18 months than in 15 years from other place. I have also had eyebrow shaping and waxing and are perfect every time. I would recommend her to anyone wanting a very relaxing, safe experience. Grace.

I just got the HD Brows service done and it was done terribly, the wax ripped some of my skin off…read moreand has begun to scab, the tint was applied carelessly and has stained around my brows, and worst of all shaping was done without a even a quick consultation with me. I was never asked what I liked or consulted about anything, she just went for it. And also, they never even trimmed my eyebrows at all, just waxed and plucked, I don't even think she remembered she just wanted to be done with me as quickly as possible. I don't know what I paid such a hefty price tag for ($45!!), when I am going to have to fix everything when I go home anyways. Edit: No I am not taking any oral or topical medications, I've done the same service before and I have never completely scabbed over like this. My other eyebrow (while not done well regarding shaping) has only a small scab but is otherwise not torn like the one I've shown in the picture. I truly believe that they do not properly train on how to do and wax eyebrows, the woman who did mine perhaps didn't use wax which was hot enough (the other brow that wasn't hurt was done last by which time the wax may have been better) or pulled at the wrong angle. I spoke to the woman who did them and immediately she turned the situation so that I would feel like I may have done something wrong, asking about medications and then finally saying I must be more sensitive and that I should just use some polysporin and it will be okay. It's been 2 full days since she touched my brows and the scab is not only still there, it's even darker. I can't even cover it with makeup because the texture shows through and I wouldn't even do that because I don't want to irritate the wound further. I've just been nursing my scab for the past few days instead of "enjoying" what my 45$ bought me. It's just not worth it. If they had even apologized or offered me something to compensate for the injury then I wouldn't say this, but that's just not something Caryl Baker would ever do, so please, believe me when I tell you that in this place, other that the one or two people that have offered any service for me, EVERYONE else is incompetent, rude, and will charge you wayyy above the quality of work they provide. I have been going to this location for 2 and a half years now and this is the final straw I needed to make me realize that this place is garbage. I urge you to find somewhere else to take your business before you regret it like I do now.

Caryl Baker's Visage is a little beauty shop inside of the Rideau Centre, from my understanding it…read moreis also a chain. They offer really anything you can imagine beauty wise, minus hair styling. So by this I mean make up, waxing, facials, teeth whitening etc. They operate on a walk in basis. I came here a while back to get my eyebrows done. I was trying to think why I didn't come back but I couldn't remember. Usually if a place does a really poor job I always remember. The memories of why kind of came back pretty quickly.. This place was a little cramped. Its very small and usually pretty busy. I was squeezed in immediately. I waited 10 minutes to see someone, not too bad. While I was waiting the station I was at had a bunch of leftover wax (with hair on it) still all over the counter. Kind of gross. When the lady doing my eyebrows got to me she apologized profusely. This didn't bother me. She told me she does her eyebrows a little thicker and offered to do mine to my natural shape, not too thin like most places do. I like mine a little tiny bit thin sometimes but I decided to let her go with it. As soon as she started back I remembered why I didn't come here again. They have a membership card and they are SOOO pushy about it. She talked about it the entire time and I really tried hard not to show any interest. When she was finished she said "so just the brow wax along with the membership?" After I explained I really didn't want it she kind of seemed irritated by this. Despite the big tip I gave her. I think mine came to $21, tip included. My eyebrows do really look good. She did a great job shaping them. But holy crap I can't listen to them talk about their membership the entire interaction, and they're sooo pushy! I'd likely come back here in a pinch but I'd make it very obvious I have 0 desire to get a membership.

I don't recommend visiting this spa. Dirty area, lock your car doors when you park ( your car will…read moreget broken into) , and keep asking questions to clarify because she will take advantage of you. The place is very noisy with loud bangs and feet stomping, so I couldn't relax even if I tried. I felt very unsafe there with so much going on, and different people telling me different prices for the same service.

Meryann' spa is the perfect spa I have been to in a long time. The place is very clean and…read morebeautiful! There is free parking!!! Meryann, makes you feel so welcomed and comfortable, she is very honest and will give you the right advise for your skin. You will leave the spa feeling so refreshed and rejuvenated and your skin will thank you! If you are in Ottawa or visiting, make sure you check this place out, you will not be disappointed! I Loved it- and decided to give my mum a gift card and she loved it as well! Thank you Meryann for loving what you do and being so great!!

This location is one of the better ones,in terms of customer service. I've only ever come in for…read moreeyebrow maintenance, and rarely ever make an appointment. They always manage to squeeze me in. It'll run you $18-20 with tip to get your brows done. They do also tend to push the upsell, so if you don't want to shell out on tinting and such, I recommend practicing saying no before you head on in.

Today I had an opportunity to have a facial at CBV with Nina. I was a bit worried that I wouldn't…read morebe happy with it because this past summer, I had the most amazing facial at a 'fancy' resort in Vermont - I was worried that maybe I was now spoiled and wouldn't be happy with this, I was more than satisfied with the facial I received. First Nina cleansed my skin and did an analysis to determine which kind of facial would be best for me - on her advice, I chose the Ozygen facial. The facial was thorough, Nina was gentle and professional. Caryl Baker stores are not spas though, so you don't get the relaxing quiet that you would get at other spas, but the facial itself was very good. I will go back.

I recently booked a last minute Essential Pedicure appointment for my Mom and me. The receptionist…read morewas friendly and easy to book with since I didn't see any immediate availability on their online booking system. The spa has a very welcoming vibe to it once you walk in and it was nicely decorated inside and out for Christmas. It was also noticeably clean, which I immediately look at before receiving a spa treatment. We were greeted promptly upon arrival and our coats were taken from us to be hung up. We were then asked if we wanted any coffee or tea while we received our spa service. The coffee was good and nice to sip on to warm up. Melanie did my pedicure and Megan did my Mom's. They were both masked, professional and friendly. They made sure my Mom and I were both comfortable during the entire time. We sat in massage chairs that were so relaxing. There were plenty of nail polish colour options to choose from and we both chose festive Christmas colours. Overall, our pedicure experience was very relaxing and pleasant. I would definitely come back here with my Mom for a pedicure with Melanie and Megan. We would like to try getting manicures in the future with them. The spa is located in the heart of Manotick village, so it's very close to cute shops and cafes. Great location and would highly recommend!

After having a brain tumor a year ago this was my first time back at a hair salon. I asked…read moreMicheline for blonde highlights and a natural fade at the top so the growth back wouldn't be as visible. Left with a darker shade. Stylist didn't bother to set a timer and the toner ended up darkening my hair to the point where the highlights weren't even visible. Don't recommend this stylist she was rough and unprofessional. Hair is fried and not an inch of blonde is visible.

I went wanting a basic cut, ends cuts, a few layers. I came…read moreout with my hair MUCH MUCH shorter then I asked for, layers where I didn't want them. I kept telling her what I wanted and she kept arguing with me about what I should and shouldn't do to my hair. I showed her a picture and told her i didn't want layers in the front, FULL layers in the front, asked her for layers in the back NO layers. I came out extremely mad and disappointed. I will NEVER go back. Also 90$, and most definitely not worth it! I dont mind paying more when the hairstylist listens and does what i ask, that was NOT the case.

Good place downtown for Spa services, pricing is within the range of what it costs downtown,…read morealthough probably a little more competitive than other places.

I had the PicoWay treatment for face discoloration! Alia was amazing, she sat with me for half an…read morehour before we started the treatment to explain everything to me in details. The place is very neat, smells really good and the staff are super friendly. I had 3 treatments (6 weeks apart) and I can see the difference. My skin looks better now and I feel so refreshed. The price is on the higher range, so if you want to go for this treatment make sure you have the budget for it lol Overall it was a lovely experience.

Extremely professional and clean establishment. I'm on my second picoway laser treatment and I've…read moreseen encouraging results. My skin is clearer, brighter and age spots are diminishing. I still have one more treatment to go. I highly recommend this place.

This is probably the worst nail treatment I've ever had. I booked a shellac renew, which typically…read moretakes 30 minutes elsewhere. It took an hour here because the staff member (Mary I believe) was so unskilled and poorly trained. She scraped the old shellac with so much force it was painful and she also ripped off half a nail, which is now damaged and sore. She also cut two of my cuticles, one of which is still very painful and red. Her shellac application was pretty messy and she filed my nails at odd angles. I regret leaving a tip because I feel like I rewarded her. I would avoid this place, or at least make sure you don't book with Mary.

Loved this place! I got dip powder nails and I'm so pleased with how glossy and sparkly they are…read more Loved the clean and cozy vibes. Excited to go back once these nails grow out!