I brought my beautiful semi antique tree of life rug to be cleaned here. I couldn't be more…read morepleased. The rug came out gorgeous and the business owner could not have been more friendly and welcoming. Nice little shop on Rt 135 in Natick. I will be back to have more rugs cleaned. They also have great prices on the rugs they sell. Highly recommend.

I needed help for a modest kitchen renovation: new flooring and countertops, with a limited budget…read morefor design help. Rosita provided exactly what I needed. We met at a flooring store where she helped me select a small number of options that she thought would work with the existing cabinets and walls, then headed to a countertop store to find options that would work with the floor samples. I then took the samples home to see them in place, which clarified what looked best in the space. Rosita did exactly what I needed: provided the guidance to get me past the paralysis of being overwhelmed by too many choices, plus pointing me to some good floor and countertop retailers. She was great about working within my small budget, but stands ready to provide more help if needed.

Heidi provided excellent service. She was pleasant and helpful every step of the way. She made…read moremany recommendations that we implemented. I would recommend her service whole heartedly.

I have worked with Watertown Tile for over 8 years. It would be impossible to say enough things…read moreabout Mickey and his team. With one project, some tile was delayed and Mickey rode all the way to the Cape to deliver the materials in time for the contractors. Another time, I made the mistake of ordering some marble that picked up stains too quickly. Mickey sent people to my home--above and beyond what was expected--to help me with this matter. He is a first class guy and owns a tile store that provides reasonable prices for good products.

We had worked with Watertown tile years ago when we re-did our downstairs and had had a great…read moreexperience. I was excited to work with them again on a much larger project--a kitchen and a bathroom. We visited the showroom and were given a list of stone yards to visit. We picked out a few slabs for quotes and emailed them to Nauhana along with our kitchen plans. I got an email back saying "we'll be in touch soon!" A week goes by and I don't hear anything, so I call. I speak to someone else on the phone who says "not sure why she didn't get back to you but I'll take a look at this and email you tonight." Things happen, I understand that. But then I don't hear anything. That was on June 7th, almost two weeks ago. I've received nothing. No follow up, nothing. Two different employees ghosted me. Even if they didn't want to take on my project, they could have at least told me. They delayed us. Serves us right for not shopping around more. And then I just received a generic follow up email, obviously from some bot or something. It irked me but made me laugh more than anything. "Perfect!" WTF? It also reminded me to write this review, so thanks.

Great service, price and selection. Staff was knowledgeable and friendly, very happy with my…read moreexperience at the tile factory, will be recommending to friends!

We couldn't have been more surprised with the wide range of selection in the relatively small…read morestore. The owner struck a good balance between being helpful and not hovering. He filled the order quickly and the price was fair for high quality tile. We bought all our tile there for a bath and will definitely go there for future projects.

The stone selection was the toughest since it was all so beautiful. Once it was selected it was cut…read moreand ready to install in a matter of days. The delivery and installation was great! The quartzite is stunning! Would absolutely recommend to family and friends.

I have nothing but great things to say about rick and his crew, he is the only countertop…read morefabricator and installer that would rig almost a full slab of granite into my house without a seam !!!! His crew did it and it came out great

" Just breathtaking " The kitchen remodeling samples on…read moredisplay just breathtaking . The staff is amazing . We just had a wonderful time here , kitchen remodeling shopping should be this fun, lol. I live close to here ; it's an honor to live by this place . The quality of what they have is also breathtaking. Everything just takes your breath away .

If you're thinking about doing your kitchen or closet, I recommend that you do NOT use DOCA…read more IMO,they are unreliable and don't know what they're doing! They can't deliver product in a timely manner, and they feel free to pocket your deposit when they fail to deliver on their end. Save yourself the money and aggravation!

This store has an amazing selection of bathroom tiles. We literally spent couple of days looking,…read morepicking, and deciding what to get. Store owner Slava and his assistance Olga are knowledgeable and do actually know their own stock and are able to provide good suggestions based on what you are looking at. There are variety of sets available, and most include floor tile, wall tile, as well as decorative elements like bullnoses and fingers, for example. Different variations of grout is also available to match your selection. Our order took few days to arrive, but it was on time. No issues with delivery or pick up of the tiles. The store also has some selections of sinks, shower heads, and shower vents. They are also expanding to include kitchen cabinets. All in all it is a small store with excellent selection of different tiles. The price ranges are good from reasonable to very expensive, so everyone should be able to find something that matches their wallet. They usually have couple sets on sale as well - just need to ask. 5/5 would use them again (probably will for my kitchen).

We went to Tile in Style when we were renovating our bathroom on the recommendation of our…read morecontractor. He had sent lots of his clients there with good results. With the help of Inga, the owner, I found what we wanted, and told Inga I would order closer to the date of our project. We chose not to order all of the hardware and plumbing needs for the bathroom (shower head, fan light, etc) as it seemed very expensive and our contractor said we could get nice stuff at Lowe's. Inga called me several times, and wrote me several emails pressuring me to order everything as she said it was in stock and we did not want to chance the tile not being available. I told her we did not want the hardware, so she sent me a "discounted" price, which still came out more than what we paid at Lowe's. We did order the tile in advance and had it delivered. It turns out we had two issues that Inga refused to deal with. 1. We had a total of 6 boxes of extra, unopened tiles (2 diff kinds) that we wanted to return for a refund. She insisted that special orders are not returnable, no matter what. When I retorted that she had told me it was all in stock so therefore not a special order, she gave me a whole long explanation and still refused to accept 4 unopened boxes of the shower wall tiles that is very expensive. 2. When our contractor opened the mosaic tile for the shower floor, he was very upset to see that the paper backing was stuck to all the tile sheets and he had to spend a lot of time scrubbing them off. I wrote Inga about this and asked again for a refund for the 2 boxes of mosaic tiles we were not opening or using and that our contractor had never had these problems anywhere else. She refused again, explaining why the paper was stuck on, which doesn't help us! I wrote back explaining that I would let her re-think her decision and if by Monday she had not decided to accept the extra tile back and give us a refund then I would make sure I gave her terrible reviews everywhere I could, tell all my friends to boycott her store, and I would speak with an attorney about taking her to small claims court. Her email response was that she would exchange any unopened mosaic tile with the paper on the back (too late for that for us), but not refund anything, and I should stop harassing her! My contractor plans on never sending her business again. I plan on reporting them to the BBB and possibly taking her to small claims court. I have never had worse service from a business before! Thankfully we love our contractor and the bathroom will look great, even if we are out a LOT of money.

Studio Verticale offers some beautiful European products, from sleek modern kitchens/baths to…read moreunique door/slider offerings. I worked with the owner Mila, Designer David and their team of quality trades people. They didn't try to push their tastes on me, but listened to what I liked and had great ideas to help guide me with choices. They put in space saving glass doors from Italy and installed a gas fireplace in my living room that I'm extremely satisfied with. They handled everything (permit/electrician/contractor). Overall a great experience and I'm contemplating using them again for other projects in my condo in Boston.

My experience with Mila and Studio Verticale were top notch! As a designer, Mila really understood…read morewhat I was "envisioning" for my space and she was able to help me incorporate it into my home. From the very beginning, her service was impeccable. She and her installer, Igor, took care to install my sliding doors in a professional manner and the follow-up, even after everything was finished, was wonderful. I highly recommend Mila and Studio Verticale!