I was looking for a rug for my living room I needed so I went to see rug shops online and saw this…read moreplace online so I went there, when I walked in I already saw they had such a huge inventory to choose from with a fair price, I ended up with a nice small gabbeh for my bathroom and a nice Pakistani carpet for my living room, if your looking for a wide variety of authentic carpets in Acton with a good price and great service, I recommend checking this place out, I will come in the future

What a fantastic experience! We were out for our anniversary, knowing that our 25+ year old rugs…read morehad reached the end of their useful life. We wandered into First Rugs and found Cynthia, who was tremendously helpful. After flipping through large piles of rugs, she had a sense of what we liked. Cynthia followed up with pictures of additional options, and then came to our house with a van full of rug options. Within an hour, we chose two rugs that we love and which bring a whole new vibrancy to our living room and dining room. Trying them out in our house made all the difference. The prices are fair, and the rug quality is fantastic. I honestly wish we had a few more rooms to decorate. Highly recommend.

I highly recommend Linda Stimson of Inner Visions Interiors. We were moving into an antique home…read moreand wanted to decorate our great room starting with a blank slate. Linda helped us focus on a scheme from soup to nuts, starting with the selection of rugs and adding furniture, lighting, wall and window treatments. She very efficiently orchestrated the process so that we had everything in place by the holidays. It's stunning, love the results!

We live in a smallish house built in 1928. Linda helped us redo lighting, flooring, furnishings,…read moreand art in the living room, dining room and entrance. The space is challenging and Linda worked miracles with it. She managed to get existing furnishings to mix with new items that she helped us choose. Her expertise with lighting and color are remarkable. We were hoping for some improvement and ended up with something really special. Our living space is so much lighter, more functional and - prettier. Meanwhile, historic furniture, art, etc has a place as well. We are delighted. On a practical note, in any renovation, large or small, snags happen. Linda was super quick to resolve the two minor issues that came up. She was totally committed to seeing that the job was done perfectly. No detail was too small.

Loved Megan! Professional, responsive, creative, helpful, patient and relatable. We have a finished…read morebasement, but it was filled with boxes, exercise equipment and kid toys. Megan helped us design a livable space for us and our kids. She proposed layouts, mood boards and items to purchase within our time frame and budget. Would highly recommend!

If I could give 1000 stars to Megan Healy Design I would!!! First of all- Megan Healy is incredibly…read moretalented not only with her sense of design, color, textures, but also layout/flow of a space and, even better and more rare in my experience, finding that perfect balance between beautiful design but practical functional use. She also is an excellent listener and really gets what her clients are going for and is able to use her years of expertise in the field to research solutions, find just the right pieces or paint colors, while also magically working well within the budget. You feel as if you're in a wonderful collaborative partnership with her where she is very open to ideas, suggestions and feedback but also uses her expertise and talent to guide the planning and finishing process. She's flexible, attentive, incredibly professional and reliable. She was able to calmly and kindly work with me on a fast, stressful timeline (due to an unexpected move in office space) and a restricted budget to transform a previously neglected office space with challenging space issues into a beautiful, healing space that my clients and I love. Megan is truly a pleasure to work with and a shining gem in her field. I give her my absolute highest recommendation for any design work you may need!!

Do not hire. Took full payment, left the job unfinished, and refused to pay subcontractor…read more We hired Lisa Green of Green Design Group through a referral for a full kitchen, bar, and bathroom cabinet renovation. The total contract was over $76,000, which we paid in full. What followed was a months-long nightmare. From the beginning their were red flags: (1) demanding full payment before cabinets are dropped off (2) not checking cabinets before delivery and maliciously holding back cabinets further delaying the project and (3) overall poor workmanship and couldn't get along with anyone on the job. Lisa engaged a subcontractor to perform painting and carpentry work at our home. When that subcontractor submitted his invoice for $7,400 -- for work that was done -- Lisa refused to pay. She's been ignoring his invoices and follow-up emails for months. As a result, we are now being held responsible for a bill we did not incur, and face the risk of a mechanic's lien on our home. Beyond the subcontractor situation, the job itself was never completed as contracted. Moldings and trim were left unpainted. We've also had ongoing defects -- failed drawer slides, cabinet issues by the dishwasher, door hinge problems -- that required additional time and money to fix. When the subcontractor tried to resolve this directly with Lisa, she sent her attorney. That tells you everything you need to know. If you are considering hiring Green Design Group, ask very carefully about how she manages her subcontractors and whether she will complete the job she quotes you. We wish we had. We are in the process of legal proceedings and working with the OCABR. Absolute NIGHTMARE!

What was initially a request for doing a small bathroom after 2015 "snowzilla", turned into roof…read moredamage and damage to our master en suite. Lisa Green made one visit to consult without measuring tape or any method of recording. She confirmed a return visit and we are now into 4 months renovation with no contact from her, whatsoever. My best advice would be to find another design group committed to doing the work.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Went to visit this shop after a day of touring. I admit we did look a bit disheveled but the…read moretreatment we received was horrid. We were robbed in Argentina as well as Paris so I leave my jewellery at home. One of the saleswomen said to me while in the sale section that this area was favoured bu customers. Insinuating that I couldn't afford anything. Well don't judge a book by its cover. I could have bought the entire store and 10 others and just so you know ladies. I don't work a lowly retail job, I travel the world, most of the textiles and home decor that Grace and adorn spaces in my home are from Europe.

From the owner: We Specialize in custom, quality furniture and Residential Interior Design.read more

We hired Janet to help use existing furniture in our new home in Concord - and make it all look new…read moreand fresh. A tall order that Janet took on cheerfully and creatively. For many portions of the project, we were on a very tight time frame. Janet met our time frame and helped us at every step. Before move-in, Janet helped us select fresh paint colors that we love. After move-in, it seemed that our existing furniture might not work in the living room. In 15 minutes, Janet helped us rearrange the furniture, putting our sofa on an angle, which opened the living room to the eat-in kitchen. Now our furniture looks like it was purchased for exactly that space and the house feels cozy, warm and welcoming - exactly as we hoped it would feel! Many of our friends say ours is their favorite house. Janet has an amazing eye and sense of space and color. We continue to work with her on every project, from hanging pictures to laying out the design for a planned patio. We recommend Janet highly. You'll be pleased with the results - beautiful, fitting your personality and keeping within your budget.